Kia ora

 

Thank you for contacting ACC; this is an automatic reply to confirm we
have received your email.

 

We will try to respond your query as quickly as possible. However,
depending on the nature of your request you may not receive a response for
up to 20 working days. You can check the [1]Ombudsman OIA response
calculator to find when your request for official information will be due

 

In cases where ACC’s response provides information that is identified to
be of general public interest, the response may also be published on the
ACC’s website. If ACC publishes the response to your OIA request, all
personal information, including your name and contact details, will be
removed.

 

The information you have requested may involve documents which contains
the names of our staff. Please let us know whether you require these
names. We may need to consult our staff before deciding whether we can
release this information, and this may take a bit more time. If we do not
hear from you, we will assume that you do not require staff names.

 

Our [2]website provides up to date news and information about our work.
You can also follow us on [3]Facebook and [4]Twitter. Further information
about how to contact us is also available [5]here.

 

Ngâ mihi,

Government Engagement Team

 

Government Engagement, ACC

' 0800 101 996
* Box 242, Wellington 6011

[6]www.acc.co.nz

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

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Kia ora

Please find attached our response to your official information request
dated 4 July 2023. If you have any questions about the response you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us a
call on 0800 101 996.

If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here. 

 

Ngâ mihi

Sara Freitag (she/her)
Acting Manager | OIA Services

' 027 973 7330
* PO Box 242, Wellington 6011

ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.

------------------- Original Message -------------------
From: AS Van Wey <[FOI #23363 email]>;
Received: Tue Jul 04 2023 04:22:48 GMT+1200 (New Zealand Standard Time)
To: ACC <[ACC request email]>; Government Services
<[ACC request email]>; <[ACC request email]>;
Subject: Official Information request - Information sharing agreement with
External Clinical Advisors

[You don't often get email from
[FOI #23363 email]. Learn why this is
important at [4]https://aka.ms/LearnAboutSenderIdentific... ]

Dear Accident Compensation Corporation,

This is a request for all information sharing agreements with External
Clinical Advisors, HNZ (or each DHB if it is not with HNZ), Red Health,
Shakespeare Specialist Centre, Leinster Chambers, and whichever other
health agency or health organization, including self-employed business,
whose employees provided ACC sought and obtained external clinical advisor
reports for treatment injury claims in 2022.

Yours faithfully,

AS Van Wey

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #23363 email]

Is [ACC request email] the wrong address for Official Information
requests to Accident Compensation Corporation? If so, please contact us
using this form:
[5]https://aus01.safelinks.protection.outlo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[6]https://aus01.safelinks.protection.outlo...

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. mailto:[email address]
2. https://www.acc.co.nz/contact/
3. https://get.adobe.com/nz/reader/
4. https://aka.ms/LearnAboutSenderIdentific...
5. https://fyi.org.nz/change_request/new?bo...
6. https://fyi.org.nz/help/officers

hide quoted sections

Kia ora

 

Thank you for contacting ACC; this is an automatic reply to confirm we
have received your email.

 

We will try to respond your query as quickly as possible. However,
depending on the nature of your request you may not receive a response for
up to 20 working days. You can check the [1]Ombudsman OIA response
calculator to find when your request for official information will be due

 

In cases where ACC’s response provides information that is identified to
be of general public interest, the response may also be published on the
ACC’s website. If ACC publishes the response to your OIA request, all
personal information, including your name and contact details, will be
removed.

 

The information you have requested may involve documents which contains
the names of our staff. Please let us know whether you require these
names. We may need to consult our staff before deciding whether we can
release this information, and this may take a bit more time. If we do not
hear from you, we will assume that you do not require staff names.

 

Our [2]website provides up to date news and information about our work.
You can also follow us on [3]Facebook and [4]Twitter. Further information
about how to contact us is also available [5]here.

 

Ngâ mihi,

Government Engagement Team

 

Government Engagement, ACC

' 0800 101 996
* Box 242, Wellington 6011

[6]www.acc.co.nz

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. http://www.ombudsman.parliament.nz/agenc...
2. http://www.acc.co.nz/
3. http://www.facebook.com/ACCNewZealand/
4. https://twitter.com/accnz
5. http://www.acc.co.nz/contact/
6. https://aus01.safelinks.protection.outlo...

Kia ora, 

The link in your request is for our standard terms and conditions that we
issue to health suppliers. 

However, the contracts themselves vary according to what service we are
seeking from each external provider.

Each time we seek advice from an external clinical advisor for a
particular claim, they may sign a different contract. Therefore, we would
need to know which claim the advice was sought for from the below
providers, for us to find the relevant contracts which were signed.
Without this, we are unable to answer your questions. 

Requests responded to under the OIA have a timeframe of 20 working days.
However, as we are asking for clarification of your request, if you choose
to reword your request, the 20 days will begin from the date we receive
your response to this clarification. 
 
Please advise by 2 October 2023 if you would like to change the wording of
your request. 
 
We can be contacted via email at [1][email address].
 

Ngā mihi

Sara Freitag (she/her)
Acting Manager | OIA Services

' 027 973 7330
* PO Box 242, Wellington 6011

ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.

------------------- Original Message -------------------
From: AS Van Wey <[FOI #23363 email]>;
Received: Sat Sep 16 2023 01:22:41 GMT+1200 (New Zealand Standard Time)
To: ACC <[ACC request email]>; Government Services
<[ACC request email]>; <[ACC request email]>;
Subject: Re: OIA Response Ref GOV-026139 CRM:0283314

[You don't often get email from
[FOI #23363 email]. Learn why this is
important at [2]https://aka.ms/LearnAboutSenderIdentific... ]

Dear Government Services,

I am writing to request clarification. Do all external clinical advisors
sign the contract titled "Contract for services between Accident
Compensation Corporation and Supplier Name"? The website is here:
[3]https://aus01.safelinks.protection.outlo...
(see sections 9 and 12).

Specifically, have the External Clinical Providers Claire McLintock, Bryan
Dwyer, Stephen Gibbons, and Simon Young all signed the "Contract for
services between Accident Compensation Corporation and Supplier Name"?

If not, please provide me with a copy of their contracts with ACC.

Yours sincerely,

AS Van Wey

-----Original Message-----

Kia ora

 Please find attached our response to your official information request
 dated 4 July 2023. If you have any questions about the response you can
 contact us at this [1]address, for all other matters please use our
 contact form at:
[2]https://aus01.safelinks.protection.outlo...
alternatively give us a
 call on 0800 101 996.

 If you are having trouble viewing the PDF, please ensure you have the
 latest version of Adobe Acrobat Reader. To download this freeware please
 click [3]here.

 Ngâ mihi

 Sara Freitag (she/her)
 Acting Manager | OIA Services

 ' 027 973 7330
 * PO Box 242, Wellington 6011

 ACC cares about the environment – please don’t print this email unless it
 is really necessary. Thank you.

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #23363 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[4]https://aus01.safelinks.protection.outlo...

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. file:///tmp/GovernmentServices%40acc.co.nz
2. https://aka.ms/LearnAboutSenderIdentific...
3. https://www.acc.co.nz/assets/contracts/h...
4. https://fyi.org.nz/help/officers

hide quoted sections

Kia ora

 

Thank you for contacting ACC; this is an automatic reply to confirm we
have received your email.

 

We will try to respond your query as quickly as possible. However,
depending on the nature of your request you may not receive a response for
up to 20 working days. You can check the [1]Ombudsman OIA response
calculator to find when your request for official information will be due

 

In cases where ACC’s response provides information that is identified to
be of general public interest, the response may also be published on the
ACC’s website. If ACC publishes the response to your OIA request, all
personal information, including your name and contact details, will be
removed.

 

The information you have requested may involve documents which contains
the names of our staff. Please let us know whether you require these
names. We may need to consult our staff before deciding whether we can
release this information, and this may take a bit more time. If we do not
hear from you, we will assume that you do not require staff names.

 

Our [2]website provides up to date news and information about our work.
You can also follow us on [3]Facebook and [4]Twitter. Further information
about how to contact us is also available [5]here.

 

Ngâ mihi,

Government Engagement Team

 

Government Engagement, ACC

' 0800 101 996
* Box 242, Wellington 6011

[6]www.acc.co.nz

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. http://www.ombudsman.parliament.nz/agenc...
2. http://www.acc.co.nz/
3. http://www.facebook.com/ACCNewZealand/
4. https://twitter.com/accnz
5. http://www.acc.co.nz/contact/
6. https://aus01.safelinks.protection.outlo...

Kia ora Amy, 

Thank you for your request below, received 30 September 2023. 

Your request directly references specific ACC claims, and we consider that
it is more appropriate that you raise these directly with ACC via your own
personal email address. You can contact us directly at
[1][ACC request email]. 

If you can contact us by 6 October 2023, that would be appreciated. 

Ngâ mihi

 

Sara Freitag (she/her)
Acting Manager | OIA Services

' 027 973 7330
* PO Box 242, Wellington 6011

ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.

------------------- Original Message -------------------
From: AS Van Wey <[FOI #23363 email]>;
Received: Sat Sep 30 2023 10:09:16 GMT+1300 (New Zealand Daylight Time)
To: ACC <[ACC request email]>; Government Services
<[ACC request email]>; <[ACC request email]>;
Subject: Re: OIA Clarification - Ref GOV-027820 CRM:0283476

Dear Government Services,

Please provide the contracts for the following external clinical advisors.

Claire McLintock, claim #100 5422 1895.
Brian Dwyer, claim #10054221878.
Simon Young, claim #10054220709.
S Gibbons, claim#10054222732.

Yours sincerely,

AS Van Wey

-----Original Message-----

Kia ora, 

 The link in your request is for our standard terms and conditions that we
 issue to health suppliers. 

 However, the contracts themselves vary according to what service we are
 seeking from each external provider.

 Each time we seek advice from an external clinical advisor for a
 particular claim, they may sign a different contract. Therefore, we would
 need to know which claim the advice was sought for from the below
 providers, for us to find the relevant contracts which were signed.
 Without this, we are unable to answer your questions. 

 Requests responded to under the OIA have a timeframe of 20 working days.
 However, as we are asking for clarification of your request, if you
choose
 to reword your request, the 20 days will begin from the date we receive
 your response to this clarification. 
  
 Please advise by 2 October 2023 if you would like to change the wording
of
 your request. 
  
 We can be contacted via email at [1][email address].
  

 Ngâ mihi

 Sara Freitag (she/her)
 Acting Manager | OIA Services

 ' 027 973 7330
 * PO Box 242, Wellington 6011

 ACC cares about the environment – please don’t print this email unless it
 is really necessary. Thank you.

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #23363 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://aus01.safelinks.protection.outlo...

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. mailto:[ACC request email]
2. https://fyi.org.nz/help/officers

hide quoted sections

Kia ora

 

Thank you for contacting ACC; this is an automatic reply to confirm we
have received your email.

 

We will try to respond your query as quickly as possible. However,
depending on the nature of your request you may not receive a response for
up to 20 working days. You can check the [1]Ombudsman OIA response
calculator to find when your request for official information will be due

 

In cases where ACC’s response provides information that is identified to
be of general public interest, the response may also be published on the
ACC’s website. If ACC publishes the response to your OIA request, all
personal information, including your name and contact details, will be
removed.

 

The information you have requested may involve documents which contains
the names of our staff. Please let us know whether you require these
names. We may need to consult our staff before deciding whether we can
release this information, and this may take a bit more time. If we do not
hear from you, we will assume that you do not require staff names.

 

Our [2]website provides up to date news and information about our work.
You can also follow us on [3]Facebook and [4]Twitter. Further information
about how to contact us is also available [5]here.

 

Ngâ mihi,

Government Engagement Team

 

Government Engagement, ACC

' 0800 101 996
* Box 242, Wellington 6011

[6]www.acc.co.nz

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. http://www.ombudsman.parliament.nz/agenc...
2. http://www.acc.co.nz/
3. http://www.facebook.com/ACCNewZealand/
4. https://twitter.com/accnz
5. http://www.acc.co.nz/contact/
6. https://aus01.safelinks.protection.outlo...

Kia ora,

Thank you for your below email on 9 October 2023. 
Our responses to 'Request 1', 'Request 2', and 'Request 3(a)' is
attached. 
 
Requests 3(b) to 5: 
We hope to respond to Requests 3(b) to 5 as soon as possible. If we are
unable to respond to your request within 20 working days, we will notify
you of an extension. If you have any questions, we are happy to work with
you to resolve them.

In cases where ACC’s response provides information that is identified to
be of general public interest, the response may also be published on the
ACC’s website. If ACC publishes the response to your OIA request, all
personal information, including your name and contact details, will be
removed.

The information you have requested may involve documents which contains
the names of our staff. Please let us know whether you require these
names. We may need to consult our staff before deciding whether we can
release this information, and this may take a bit more time. If we do not
hear from you we will assume that you do not require staff names.
We can be contacted via email at [1][email address].
 
Ngā mihi
 
Sara Freitag (she/her)
Acting Manager | OIA Services

' 027 973 7330
* PO Box 242, Wellington 6011

ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.

------------------- Original Message -------------------
From: AS Van Wey <[FOI #23363 email]>;
Received: Mon Oct 09 2023 10:24:32 GMT+1300 (New Zealand Daylight Time)
To: ACC <[ACC request email]>; Government Services
<[ACC request email]>; <[ACC request email]>;
Subject: Re: OIA Clarification Ref GOV-027820 CRM:0283490

Dear Government Services,

Context 1: On 26 September 2023 you wrote: "Each time we seek advice from
an external clinical advisor for a particular claim, they may sign a
different contract. Therefore, we would need to know which claim the
advice was sought for from the below providers, for us to find the
relevant contracts which were signed. Without this, we are unable to
answer your questions."

I then provided you the specific names of the ECA's and the claims
associated with those ECAs.

Request 1: Please provide the information via this website, as I had
requested, and as you had implied you would provide once you had the
relevant information.

Context 2: Claire McLintock was an Obstetrician according to her publicly
available information (including information on Medical Council of NZ
website). Obstetrics is the branch of medicine and surgery concerned with
childbirth and the care of women giving birth. Claire McLintock informed
ACC and Shelley Steele (the SCA) that it was outside her scope of
practice, but ACC still sought a report from her knowing the area was that
of immunology not obstetrics.

Request 2: Please provide the scope of practice that those ECA's were
contracted to provide services for.

Context 3: According to the reports I received form ACC, Brian Dwyer was
retired. The publicly available information on the Medical Council of NZ
website states that people who are retired are not permitted to practice
medicine in NZ because they do not hold a current practicing certificate.

Request 3(a): Please provide the evidence that those physicians had a
valid practicing certificate with the Medical Council of NZ at the time of
their ECA reports.

Request 3(b): Please provide me with the number of instances for each
physical year since 2013, where ACC sought and obtained ECA reports from
physicians in areas outside their scope of practice, and /or from persons
who were not permitted to practice medicine in NZ (e.g., did not hold a
current practicing certificate). We know the number is at least two, as
I've just named two instances in the last year.

Context 4: According to the letters ACC sent to these physicians, ACC
wrongly claimed they had obtained my consent to disclose my health
information to them and seek their advice. ACC never sought my consent,
never notified me that they were seeking external advice, never informed
me they obtained information from anyone other than me, until the date ACC
notified me of their decision to revoke cover. Attached to that decision
were the ECA reports.

Request 4: For each of the physical years since 2013, the number of times
ACC sought ECA advice without first:
(1) notifying the claimant that they were seeking an ECA as required under
ACC's policies, the Act, the Code, and the Privacy Act 2020; and
(2) providing the claimant with a list of options of ECA's, as required
under ACC's policies, the Act, the Code and other legislation (See HDC
Code of Consumer Rights Regulations 1996); and
(3) seeking the claimant's consent to disclose records, as required under
ACC's policies, the Code, the Privacy Act, and the HDC Code of Consumer
Rights; and
(4) without having first discussed with the claimant what information ACC
had obtained, and from whom, and provided that information to the
claimant, as required under ACC's policies, the Code, and the Privacy Act.
We know the number cannot be zero, because lodged 8 privacy complaints on
10 October 2022 alone, and followed up with additional complaints on the
following days and months.

Context 5: ACC sought and obtained my health information from HNZ without
informing me of what information they were seeking or from whom. This
resulted in ACC obtaining a lot of health information unrelated to my
claim. In some instances, the SCA (Shelley Steele) took information
obtained for one claim, and copied it over to an unrelated claim. She
never discussed with me what information she required, or how it would be
used (legal obligation under the Privacy Act, IPP 3 and the Code).
According to the emails to ACC from Claire McLintock, Simon Young, and
Brian Dwyer, Ms Steele disclosed the irrelevant health information and
withheld the relevant information. Claire McLintock told ACC she did not
see how anyone could provide a report based on the information she was
given. When she asked for a particular diagnostic report (and provided Ms
Steele with a screen shot of the email with the report listed as an
attachment), Ms Steele said she couldn't access it because  Ms Steele was
trying to click on the embedded image in the email from Claire McLintock,
rather than search the Party file for the document. Furthermore, Ms Steele
then sent Ms McLintock the report by Brian Dwyer which was unrelated to
the claim in which ACC was seeking advice from Ms McLintock. Ms McLintock
noted she was not provided diagnostic records.

Brian Dwyer reported he had not been provided diagnostic records.

Simon Young stated in an email that only 1 document out of > 70 documents
was related to the claim. He asked for the rest of the claim information,
including the diagnostic records I had provided to ACC twice. ACC withheld
the diagnostic records, saying they did not exist.

ACC told FairWay in 2021, 2022 and 2023 that I had not provided consent to
seek information, when in fact they were aware I had. There was internal
communications between the Resolution Specialist and Ms Brouwers, who
confirmed that the RS had found the relevant document. The consent
documents were in the bundle of documents provided to the external
counsel, Mr Evans, who still submitted to FairWay that the documents he
held and supplied to FairWay did not exist.

Ms Gasston told FairWay in 2021 that they were investigating my claims,
when in fact the SCA (Ms Baker) and her line manager (Ms Brouwers) didn't
even know "where to begin" according to internal emails. In response to Ms
Brouwer's request for help, Mary Ahern (ACC solicitor) advised ACC to
decline claims when they had not investigated them, rather than issue a
deemed decision of cover as required under the law (s 58).

ACC has disclosed my personal health records to their external legal
council, FairWay and ICRA, without my informed consent. In most instances
the medical records were not relevant to the issue. You don't need health
records to determine whether ACC met the statutory timeframes. Then ACC
withheld the relevant information, such as the tasks and communications
information held in EOS which indicates what was done and by whom on a
claim. This is relevant to establishing whether ACC met the timeframes.

All of these are complaints, however, I've only received 1 complaint
number. This is clearly contrary to ACC's policies, so I can understand
why you may have trouble finding accurate numbers when people request
stats. Now you have the back ground. The Claims team is supposed to
register a complaint and contact persons within 48 hrs of receiving the
complaint. According to ACC policies, all privacy complaints must be
handled by the Privacy Team. Thus, you should be able to ask the Claims
and Privacy Teams for the number of complaints they have received, the
number that have been allocated a complaint number, and the number of
complaints which are back logged and have not been dealt with in
accordance with the internal rules. I can tell you at least 20 of mine
have not.

Request 5: For each of the financial years, since 2013, please provide me
with the number of instances where ACC
(1) obtained information from third parties without first obtaining the
informed consent of the claimant (specifying what information they were
seeking and from whom),
(2) disclosed unrelated information to third parties (e.g., ECA's, ICRA,
FairWay, external lawyers),
(3) made inaccurate or false statements to claimants about what
information they held to the claimant, FairWay or others, and
(4) withheld the relevant information from medical assessors, claimants,
ECA's, ICRA, and or FairWay; and
(5) sought information from the wrong persons.

Thanks for your help.

Yours sincerely,

AS Van Wey

-----Original Message-----

Kia ora Amy, 

 Thank you for your request below, received 30 September 2023. 

 Your request directly references specific ACC claims, and we consider
that
 it is more appropriate that you raise these directly with ACC via your
own
 personal email address. You can contact us directly at
 [1][ACC request email]. 

 If you can contact us by 6 October 2023, that would be appreciated. 

 Ngâ mihi

  

 Sara Freitag (she/her)
 Acting Manager | OIA Services

 ' 027 973 7330
 * PO Box 242, Wellington 6011

 ACC cares about the environment – please don’t print this email unless it
 is really necessary. Thank you.

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #23363 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://aus01.safelinks.protection.outlo...

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. file:///tmp/GovernmentServices%40acc.co.nz
2. https://fyi.org.nz/help/officers

hide quoted sections

Kia ora 

Please find attached our response to your official information request
dated 9 October 2023. If you have any questions about the response you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us a
call on 0800 101 996.

If you are having trouble viewing the PDF, please ensure you have the
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Ngâ mihi

Sara Freitag (she/her)
Acting Manager | OIA Services

' 027 973 7330
* PO Box 242, Wellington 6011

ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.

 

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