Printed from https://fyi.org.nz/request/20878-manuals-and-policies-for-investigating-complaints?unfold=1 on November 24, 2024 02:20

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Manuals and policies for investigating complaints

AS Van Wey (Account suspended) made this Official Information request to Privacy Commissioner

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From: AS Van Wey (Account suspended)

Dear Privacy Commissioner,

I would like to request a list of the Manuals and or Guidelines currently in use by the Office of the Privacy Commission.

In the case that the listed manual or guideline is not currently publicly available, then I request those documents to be attached to your reply.

Thank you.

AS Van Wey

Link to this

From: OIA
Privacy Commissioner

Attachment image001.jpg
852K Download

Attachment image002.jpg
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Attachment image003.png
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Attachment 2022 11 16 OIA request Dr van Wey.pdf
284K Download View as HTML

Tçnâ koe

 

Please find attached the Privacy Commissioner’s response to your official
information request.

 

 

Ngâ mihi

 

Legal team

 

Office of the Privacy Commissioner  Te Mana Mâtâpono Matatapu
PO Box 10094, The Terrace, Wellington 6143

privacy.org.nz 

 

[1]NZBN 9429041913161

[2][IMG]

 

 

Privacy is about protecting personal information, yours and others. To
find out how, and to stay informed, [3]subscribe to our newsletter
or follow us online. [4]Description: Description: Description: Small
facebook icon [5]Description: twitter-bird-blue-on-whiteHave a privacy
question? [6]AskUs

 

Caution: If you have received this message in error please notify the
sender immediately and delete this message along with any attachments. 
Please treat the contents of this message as private and confidential.
Thank you.

 

References

Visible links
1. https://www.nzbn.govt.nz/mynzbn/nzbndeta...
2. https://privacy.org.nz/
3. http://privacy.org.nz/subscribe/
4. http://www.facebook.com/PrivacyNZ
5. https://twitter.com/NZPrivacy
6. http://www.privacy.org.nz/ask

Link to this

From: AS Van Wey (Account suspended)

Dear OIA,

Thank you for your response. I request that you please provide a copy of the draft through FYI.org.nz.

Yours sincerely,

AS Van Wey

Link to this

From: OIA
Privacy Commissioner

Thank you for your message. The Office is closed until 9 January 2023. We
will acknowledge your request when the Office reopens.  Please note that
the OIA response time is extended to allow for the holiday break. Under
the OIA, 25 December – 15 January (inclusive) are not counted for the
purposes of the 20 working day timeframe.
Ngâ mihi
OPC Team

Link to this

From: OIA
Privacy Commissioner

Attachment image003.jpg
852K Download

Attachment image004.jpg
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Attachment image006.png
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Attachment 2022 Decision Guide DRAFT ONLY A816422.pdf
553K Download View as HTML

Tēnā koe

 

As requested on 30 December 2022, please find attached the Draft Decision
Guide: Dispute Resolution and Investigations under the Privacy Act 2020.

 

 

Aku mihi

 

Joanna Hayward

General Counsel

 

 

Office of the Privacy Commissioner  Te Mana Mātāpono Matatapu
PO Box 10094, The Terrace, Wellington 6143

privacy.org.nz 

 

[1]NZBN 9429041913161

[2][IMG]

 

Privacy is about protecting personal information, yours and others. To
find out how, and to stay informed, [3]subscribe to our newsletter
or follow us online. [4]Description: Description: Description: Small
facebook icon [5]Description: twitter-bird-blue-on-whiteHave a privacy
question? [6]AskUs

 

Caution: If you have received this message in error please notify the
sender immediately and delete this message along with any attachments. 
Please treat the contents of this message as private and confidential.
Thank you.

 

-----Original Message-----
From: AS Van Wey <[FOI #20878 email]>
Sent: Friday, 30 December 2022 10:36 am
To: OIA <[Privacy Commissioner request email]>
Subject: Re: Official information request

 

Dear OIA,

 

Thank you for your response. I request that you please provide a copy of
the draft through FYI.org.nz.

 

Yours sincerely,

 

AS Van Wey

 

-----Original Message-----

 

Tçnâ koe

 

 

 

Please find attached the Privacy Commissioner’s response to your official 
information request.

 

 

 

 

 

Ngâ mihi

 

 

 

Legal team

 

 

 

Office of the Privacy Commissioner  Te Mana Mâtâpono Matatapu  PO
Box 10094, The Terrace, Wellington 6143

 

privacy.org.nz 

 

 

 

[1]NZBN 9429041913161

 

[2][IMG]

 

 

 

 

 

Privacy is about protecting personal information, yours and others. To 
find out how, and to stay informed, [3]subscribe to our newsletter 
or follow us online. [4]Description: Description: Description: Small 
facebook icon [5]Description: twitter-bird-blue-on-whiteHave a privacy 
question? [6]AskUs

 

 

 

Caution: If you have received this message in error please notify the 
sender immediately and delete this message along with any attachments. 
Please treat the contents of this message as private and confidential.

Thank you.

 

 

 

References

 

Visible links

1. [7]https://www.nzbn.govt.nz/mynzbn/nzbndeta...

2. [8]https://privacy.org.nz/

3. [9]http://privacy.org.nz/subscribe/

4. [10]http://www.facebook.com/PrivacyNZ

5. [11]https://twitter.com/NZPrivacy

6. [12]http://www.privacy.org.nz/ask

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[13][FOI #20878 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[14]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

-------------------------------------------------------------------

References

Visible links
1. https://www.nzbn.govt.nz/mynzbn/nzbndeta...
2. https://privacy.org.nz/
3. http://privacy.org.nz/subscribe/
4. http://www.facebook.com/PrivacyNZ
5. https://twitter.com/NZPrivacy
6. http://www.privacy.org.nz/ask
7. https://www.nzbn.govt.nz/mynzbn/nzbndeta...
8. https://privacy.org.nz/
9. http://privacy.org.nz/subscribe/
10. http://www.facebook.com/PrivacyNZ
11. https://twitter.com/NZPrivacy
12. http://www.privacy.org.nz/ask
13. mailto:[FOI #20878 email]
14. https://fyi.org.nz/help/officers

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Link to this

From: AS Van Wey (Account suspended)

Dear OIA,

Thank you for the draft. If the draft has now been finalized, I request the final policy.

Yours sincerely,

AS Van Wey

Link to this

From: OIA
Privacy Commissioner

Tēnā koe

This is to advise that the draft Decision Guide is on our work plan and is still to be finalised.

Regards

OIA Team

-----Original Message-----
From: AS Van Wey <[FOI #20878 email]>
Sent: Sunday, 5 March 2023 3:08 pm
To: OIA <[Privacy Commissioner request email]>
Subject: RE: Official information request

Dear OIA,

Thank you for the draft. If the draft has now been finalized, I request the final policy.

Yours sincerely,

AS Van Wey

-----Original Message-----

Tēnā koe

 

As requested on 30 December 2022, please find attached the Draft Decision
Guide: Dispute Resolution and Investigations under the Privacy Act 2020.

 

 

Aku mihi

 

Joanna Hayward

General Counsel

 

 

Office of the Privacy Commissioner  Te Mana Mātāpono Matatapu PO Box 10094, The Terrace, Wellington 6143

privacy.org.nz 

 

[1]NZBN 9429041913161

[2][IMG]

 

Privacy is about protecting personal information, yours and others. To find out how, and to stay informed, [3]subscribe to our newsletter or follow us online. [4]Description: Description: Description: Small facebook icon [5]Description: twitter-bird-blue-on-whiteHave a privacy question? [6]AskUs

 

Caution: If you have received this message in error please notify the sender immediately and delete this message along with any attachments. Please treat the contents of this message as private and confidential.
Thank you.

 

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #20878 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

hide quoted sections

Link to this

From: AS Van Wey (Account suspended)

Dear OIA,
I am following up to find if the draft has been finalized, and if so, to request the final document.

Yours sincerely,

AS Van Wey

Link to this

From: OIA
Privacy Commissioner

Tēnā koe

As we responded earlier, this is to advise that the draft Decision Guide is on our work plan and is still to be finalised.

Regards

OIA Team

-----Original Message-----
From: AS Van Wey <[FOI #20878 email]>
Sent: Thursday, June 29, 2023 4:47 PM
To: OIA <[Privacy Commissioner request email]>
Subject: RE: Official information request

Dear OIA,
I am following up to find if the draft has been finalized, and if so, to request the final document.

Yours sincerely,

AS Van Wey

-----Original Message-----

Tēnā koe

This is to advise that the draft Decision Guide is on our work plan and is still to be finalised.

Regards

OIA Team

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #20878 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

hide quoted sections

Link to this

From: AS Van Wey (Account suspended)

Dear OIA,

Thank you for your response. I understood the document was in draft form in January, but it has been 6 months, so I anticipated the document would have been finalized. Is there a target date for the final document?

Thanks for your help.

Yours sincerely,

AS Van Wey

Link to this

From: AS Van Wey (Account suspended)

Dear OIA,

Thank you for your response. I understood the document was in draft form in January, but it has been 6 months, so I anticipated the document would have been finalized. Is there a target date for the final document?

Thanks for your help.

Yours sincerely,

AS Van Wey

Link to this

From: OIA
Privacy Commissioner

Tēnā koe

It is envisaged that the Decision Guide will be finalised by the end of this year.

Regards

OIA Team

-----Original Message-----
From: AS Van Wey <[FOI #20878 email]>
Sent: Tuesday, July 4, 2023 10:47 AM
To: OIA <[Privacy Commissioner request email]>
Subject: RE: Official information request

Dear OIA,

Thank you for your response. I understood the document was in draft form in January, but it has been 6 months, so I anticipated the document would have been finalized. Is there a target date for the final document?

Thanks for your help.

Yours sincerely,

AS Van Wey

-----Original Message-----

Tēnā koe

As we responded earlier, this is to advise that the draft Decision Guide is on our work plan and is still to be finalised.

Regards

OIA Team

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #20878 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

hide quoted sections

Link to this

From: AS Van Wey (Account suspended)

Dear OIA,

I am following up to find out if ACC has finalized their document I requested last year, or see if there is an updated draft.

Thank you.

Yours sincerely,

AS Van Wey

Link to this

From: OIA
Privacy Commissioner

Tēnā koe

 

We are aware that you are waiting on the Office of the Privacy
Commissioner’s Decision Guide.  We will update you once this has been
completed (due by end of 2023).

 

Regards

 

OIA Team

 

-----Original Message-----
From: AS Van Wey <[FOI #20878 email]>
Sent: Monday, October 9, 2023 1:07 PM
To: OIA <[Privacy Commissioner request email]>
Subject: RE: Official information request

 

Dear OIA,

 

I am following up to find out if ACC has finalized their document I
requested last year, or see if there is an updated draft.

 

Thank you.

 

Yours sincerely,

 

AS Van Wey

 

-----Original Message-----

 

Tēnā koe

 

It is envisaged that the Decision Guide will be finalised by the end of
this year.

 

Regards

 

OIA Team

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[1][FOI #20878 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[2]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

-------------------------------------------------------------------

References

Visible links
1. mailto:[FOI #20878 email]
2. https://fyi.org.nz/help/officers

hide quoted sections

Link to this

From: OIA
Privacy Commissioner

Tēnā koe

 

Here is the link on our website to the updated Decision Guide:
Investigations and Dispute Resolution, as requested. 
   [1]https://privacy.org.nz/assets/New-order/...

 

Regards

 

OIA Team

 

-----Original Message-----
From: AS Van Wey <[2][FOI #20878 email]>
Sent: Monday, October 9, 2023 1:07 PM
To: OIA <[3][Privacy Commissioner request email]>
Subject: RE: Official information request

 

Dear OIA,

 

I am following up to find out if ACC has finalized their document I
requested last year, or see if there is an updated draft.

 

Thank you.

 

Yours sincerely,

 

AS Van Wey

 

-----Original Message-----

 

Tēnā koe

 

It is envisaged that the Decision Guide will be finalised by the end of
this year.

 

Regards

 

OIA Team

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[4][FOI #20878 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[5]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

-------------------------------------------------------------------

References

Visible links
1. https://privacy.org.nz/assets/New-order/...
2. mailto:[FOI #20878 email]
3. mailto:[Privacy Commissioner request email]
4. mailto:[FOI #20878 email]
5. https://fyi.org.nz/help/officers

hide quoted sections

Link to this

We don't know whether the most recent response to this request contains information or not – if you are AS Van Wey (Account suspended) please sign in and let everyone know.

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