Dear David Nicholas,

Thank you for your email received 3 September 2014, under the Official Information Act 1982. Your request has been forwarded to the appropriate officials at National office to respond. You may expect a response to be sent to you as soon as possible.
 
Regards
Official and Parliamentary Information team   |  Ministerial and Executive Services
Ministry of Social Development

Our Purpose:
We help New Zealanders to help themselves to be safe, strong and independent
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū motuhake

-----Original Message-----
From: David Nicholas [mailto:[OIA #1980 email]]
Sent: Wednesday, 3 September 2014 7:02 a.m.
To: OIA_Requests (MSD)
Subject: Official Information Act request - Security Guards

Dear Ministry of Social Development,

How many security staff are employed by this agency?

Do they have to be registered and qualified as per the Private Security Personnel and Private Investigators Act?

Do security personnel have to have a reasonable level of fitness like the NZ Police have to have?

What are the security staff paid? What Key Performance Indicators(KPI)do security staff have in their contracts?

What training to case workers and front line MSD staff have to enable them to diffuse potentially difficult situations with clients? What ongoing professional development do staff undertake in how to handle difficult clients?

Are micro counselling or restorative justice practises techniques taught to staff?

How many assaults and threats have been made to staff in the past 5 years shown by each office?

Yours faithfully,

David Nicholas

-------------------------------------------------------------------

This is an OIA request done via the FYI website.

Please do not send progress updates as PDF files.

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your web manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

-------------------------------
This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry.

-------------------------------

hide quoted sections

Dear Mr Nicholas

Please find attached a letter regarding your Official Information Act request.

Kind regards,

Ministerial and Executive Services | Ministry of Social Development | Te Manatu Whakahiato Ora

Our Purpose:
We help New Zealanders to help themselves to be safe, strong and independent
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū motuhake

-----Original Message-----
From: OIA_Requests (MSD)
Sent: Wednesday, 3 September 2014 12:53 p.m.
To: 'David Nicholas'
Subject: Your Official Information Act request - Security Guards

Dear David Nicholas,

Thank you for your email received 3 September 2014, under the Official Information Act 1982. Your request has been forwarded to the appropriate officials at National office to respond. You may expect a response to be sent to you as soon as possible.
 
Regards
Official and Parliamentary Information team   |  Ministerial and Executive Services Ministry of Social Development

Our Purpose:
We help New Zealanders to help themselves to be safe, strong and independent Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū motuhake

-----Original Message-----
From: David Nicholas [mailto:[OIA #1980 email]]
Sent: Wednesday, 3 September 2014 7:02 a.m.
To: OIA_Requests (MSD)
Subject: Official Information Act request - Security Guards

Dear Ministry of Social Development,

How many security staff are employed by this agency?

Do they have to be registered and qualified as per the Private Security Personnel and Private Investigators Act?

Do security personnel have to have a reasonable level of fitness like the NZ Police have to have?

What are the security staff paid? What Key Performance Indicators(KPI)do security staff have in their contracts?

What training to case workers and front line MSD staff have to enable them to diffuse potentially difficult situations with clients? What ongoing professional development do staff undertake in how to handle difficult clients?

Are micro counselling or restorative justice practises techniques taught to staff?

How many assaults and threats have been made to staff in the past 5 years shown by each office?

Yours faithfully,

David Nicholas

-------------------------------------------------------------------

This is an OIA request done via the FYI website.

Please do not send progress updates as PDF files.

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your web manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

-------------------------------
This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry.

-------------------------------

hide quoted sections

Dear David Nicholas,

Please find attached the Ministry's response to your Official Information Act request of 3 September 2014.

Regards
Official and Parliamentary Information team   |  Ministerial and Executive Services
Ministry of Social Development

Our Purpose:
We help New Zealanders to help themselves to be safe, strong and independent
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū motuhake

-----Original Message-----
From: OIA_Requests (MSD)
Sent: Wednesday, 1 October 2014 4:43 p.m.
To: 'David Nicholas'
Subject: RE: Your Official Information Act request - Security Guards

Dear Mr Nicholas

Please find attached a letter regarding your Official Information Act request.

Kind regards,

Ministerial and Executive Services | Ministry of Social Development | Te Manatu Whakahiato Ora

Our Purpose:
We help New Zealanders to help themselves to be safe, strong and independent Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū motuhake

-----Original Message-----
From: OIA_Requests (MSD)
Sent: Wednesday, 3 September 2014 12:53 p.m.
To: 'David Nicholas'
Subject: Your Official Information Act request - Security Guards

Dear David Nicholas,

Thank you for your email received 3 September 2014, under the Official Information Act 1982. Your request has been forwarded to the appropriate officials at National office to respond. You may expect a response to be sent to you as soon as possible.
 
Regards
Official and Parliamentary Information team   |  Ministerial and Executive Services Ministry of Social Development

Our Purpose:
We help New Zealanders to help themselves to be safe, strong and independent Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū motuhake

-----Original Message-----
From: David Nicholas [mailto:[OIA #1980 email]]
Sent: Wednesday, 3 September 2014 7:02 a.m.
To: OIA_Requests (MSD)
Subject: Official Information Act request - Security Guards

Dear Ministry of Social Development,

How many security staff are employed by this agency?

Do they have to be registered and qualified as per the Private Security Personnel and Private Investigators Act?

Do security personnel have to have a reasonable level of fitness like the NZ Police have to have?

What are the security staff paid? What Key Performance Indicators(KPI)do security staff have in their contracts?

What training to case workers and front line MSD staff have to enable them to diffuse potentially difficult situations with clients? What ongoing professional development do staff undertake in how to handle difficult clients?

Are micro counselling or restorative justice practises techniques taught to staff?

How many assaults and threats have been made to staff in the past 5 years shown by each office?

Yours faithfully,

David Nicholas

-------------------------------------------------------------------

This is an OIA request done via the FYI website.

Please do not send progress updates as PDF files.

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your web manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

-------------------------------
This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry.

-------------------------------

hide quoted sections