WeCare Health Wigram vaccine administration errors

Cody C made this Official Information request to Canterbury District Health Board

The request was successful.

From: Cody C

Dear Canterbury District Health Board,

WeCare Health no longer offers Covid-19 vaccinations or tests (excluding paid fit to fly / travel tests). Was this decision made or suggested by CDHB?

Further, why has the total number of GPs offering these services reduced dramatically over the past few months in the CDHB area?

Please also provide the contents of any investigation report, or similar related documents, held by CDHB relating to WeCare Health Wigram Covid-19 vaccine administration or Covid-19 testing errors, including but not limited to the instance where they gave the incorrect Covid-19 vaccination dose.

Yours faithfully,

Cody C

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From: Communications
Canterbury District Health Board

Kia ora and thank you for your email to Canterbury DHB’s general enquiries
email inbox.

This inbox is monitored Monday to Friday from 8:30am - 5:00pm.

 

If you’re a member of the public looking for urgent health advice you can:

·    Call 111 if it’s a medical emergency

·    Call your GP team 24/7 for free health advice from a health
professional  

·    Call or text 1737 for free to talk to a counsellor if you’re feeling
anxious or depressed

·    Visit “[1]I’m not well, where do I go” for information on urgent
medical, dental and mental health services in Canterbury.

·    Visit [2]www.healthinfo.org.nz for health information on a range of
health conditions.

·    For mental health emergencies please call 0800 920 092

 

For Information on COVID-19 vaccinations for 5 – 11 year olds please check
[3]here and booster doses information please check [4]here

 

For information on where you can get tested for COVID-19, please check
[5]here

 

For information and advice on Care in the Community if you get COVID-19
visit our website [6]here

 

If you need to update your contact details please use [7]this form.

 

If you don’t have a GP and need to be seen, you can visit one of the
Urgent Care clinics in Christchurch

·    24 Hour Surgery – 401 Madras Street open every day, 24/7. Ph 03 365
7777

·    Moorhouse Medical – 3 Pilgrim Place. Open 8am – 8pm, 7 days a week.
Ph 03 365 7900

·    Riccarton Clinic – 4 Yaldhurst Road. Open 8am – 8pm, 7 days a week.
Ph 03 343 3661

If you have a general enquiry this will be responded to when the office
reopens.

 

Ngâ mihi

Canterbury DHB Communications Team

 

 

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This email may contain privileged and confidential information, including
health information protected by the Health Information Privacy Code and
the Privacy Act. It is intended solely for the intended recipient(s). Any
unauthorized use, redistribution, disclosure, or reproduction of this
email and/or its attachments is strictly prohibited and may be unlawful.
If you are not the intended recipient, please notify the sender
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Canterbury District Health Board unless otherwise stated.

References

Visible links
1. https://www.cdhb.health.nz/im-not-well-w...
2. http://www.healthinfo.org.nz/
3. https://vaccinatecanterburywestcoast.nz/...
4. https://vaccinatecanterburywestcoast.nz/...
5. https://www.cdhb.health.nz/your-health/c...
6. https://www.cdhb.health.nz/your-health/c...
7. https://www.cdhb.health.nz/about-us/cont...

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From: Lara Williams (Administrator)
Canterbury District Health Board

Dear Cody,

 

We are considering  your request for information under the guidelines of
the NZ Ombudsman and against the Official Information Act (1982) section
12(1)a-e) “Right of Access to Certain Official Information” i.e. that the
person requesting the information is:

(a) a New Zealand citizen; or

(b) a permanent resident of New Zealand; or

(c) a person who is in New Zealand; or

(d) a body corporate which is incorporated in New Zealand; or

(e) a body corporate which is incorporated outside New Zealand, but which
has a place of business in New Zealand

[1]https://www.legislation.govt.nz/act/publ...

 

Can you please provide verification that you fit the above criteria for
requesting Official Information from the CDHB.  We do not have the
capacity to respond to overseas Official Information Act requests.

 

At present all we have for you is an email address.  Could you please
provide us with the following to my email address:

 

Your full name, a residential and/or business address within NZ and a
contact phone number (NZ landline or mobile ph.) Please note: This
information will not be made public it is just for our records only.

 

We have logged your request (CDHB10798) however we have put your request
on hold while we await the above verification and the clarification of
your request below.

 

 

 

Lara Williams

Administrator | Planning and Funding

Canterbury District Health Board

( ddi: 364 4140, or extension 62140

*  email: [2][email address]

Monday-Friday 8.30-5pm

32 Oxford Terrace, Planning & Funding, PO Box 1600, Christchurch 8140

********************************************************************************************
This email may contain privileged and confidential information, including
health information protected by the Health Information Privacy Code and
the Privacy Act. It is intended solely for the intended recipient(s). Any
unauthorized use, redistribution, disclosure, or reproduction of this
email and/or its attachments is strictly prohibited and may be unlawful.
If you are not the intended recipient, please notify the sender
immediately and delete the original message, including attachments, from
your system. Any views or opinions expressed in this email are those of
the individual sender, and do not necessarily reflect those of the
Canterbury District Health Board unless otherwise stated.

References

Visible links
1. https://www.legislation.govt.nz/act/publ...
2. mailto:[email address]

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From: Cody C

Dear Lara Williams (Administrator),

Please refer to the Ombudsman’s guidance on OIA requests available on their website - https://www.ombudsman.parliament.nz/site...

Specifically, “Agencies should only query eligibility if there is a genuine need to do so, and they should be mindful of their obligation to provide reasonable assistance to requesters.”

Accordingly, I attest that I am a New Zealand Citizen and trust that this satisfies your request.

Yours sincerely,

Cody C

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From: Cody C

Dear Lara Williams (Administrator),

Please also be advised the Official Information Act does not permit you to stall or to “place on hold” a request while eligibility is established, in fact it is the opposite and reduces the length of time you have to prepare a response.

Yours sincerely,

Cody C

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From: Lara Williams (Administrator)
Canterbury District Health Board


Attachment CDHB 10798 Acknowledgement letter 14 02 2022.pdf
231K Download View as HTML


 

 

Lara Williams

Administrator | Planning and Funding

Canterbury District Health Board

( ddi: 364 4140, or extension 62140

*  email: [1][email address]

Monday-Friday 8.30-5pm

32 Oxford Terrace, Planning & Funding, PO Box 1600, Christchurch 8140

 

 

********************************************************************************************
This email may contain privileged and confidential information, including
health information protected by the Health Information Privacy Code and
the Privacy Act. It is intended solely for the intended recipient(s). Any
unauthorized use, redistribution, disclosure, or reproduction of this
email and/or its attachments is strictly prohibited and may be unlawful.
If you are not the intended recipient, please notify the sender
immediately and delete the original message, including attachments, from
your system. Any views or opinions expressed in this email are those of
the individual sender, and do not necessarily reflect those of the
Canterbury District Health Board unless otherwise stated.

References

Visible links
1. mailto:[email address]

hide quoted sections

Link to this

From: Lara Williams (Administrator)
Canterbury District Health Board


Attachment CDHB 10798 Response 8 2 22.pdf
173K Download View as HTML


Dear Cody,

 

Please find attached our response for this Official Information Act
request to Canterbury DHB.

 

Lara Williams

Administrator | Planning and Funding

Canterbury District Health Board

( ddi: 364 4140, or extension 62140

*  email: [1][email address]

Monday 9-2.30, Tues-Wed 9.00-4pm, Thurs-Fri 9-2.30

32 Oxford Terrace, Planning & Funding, PO Box 1600, Christchurch 8140

 

********************************************************************************************
This email may contain privileged and confidential information, including
health information protected by the Health Information Privacy Code and
the Privacy Act. It is intended solely for the intended recipient(s). Any
unauthorized use, redistribution, disclosure, or reproduction of this
email and/or its attachments is strictly prohibited and may be unlawful.
If you are not the intended recipient, please notify the sender
immediately and delete the original message, including attachments, from
your system. Any views or opinions expressed in this email are those of
the individual sender, and do not necessarily reflect those of the
Canterbury District Health Board unless otherwise stated.

References

Visible links
1. mailto:[email address]

hide quoted sections

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Things to do with this request

Anyone:
Canterbury District Health Board only: