Kia ora

 

Thank you for taking the time to get in touch with Prime Minister Jacinda
Ardern.

 

If you are writing about an issue relating to COVID-19, mental health,
Immigration, housing or benefit assistance, here's a list of links that
you might find helpful:

 

 

For queries around Managed Isolation availability  and/or exemptions:
miq.govt.nz

 

If you are overseas and need assistance please contact your nearest New
Zealand Embassy or Consulate. Contact details are listed in each
destination page on the SafeTravel website: 
[1]https://www.safetravel.govt.nz/news/covi...
  . For urgent consular assistance after-hours please contact +64 99 20 20
20 (monitored 24 hours a day).

 

For immigration and visa advice: contact the call centre which is open 
6:00am Monday to midnight on Saturday (NZT).
[2]https://www.immigration.govt.nz/contact  

 

For urgent housing or benefit enquiries:

∙             Call 0800 559 009 (for under 65)

∙             Call 0800 552 002 (for over 65)

 

If you need treatment or support for your health or wellbeing, the
following options are available.

 

Healthline – You can call Healthline for health advice on freephone 0800
611 116 at any time, 24 hours a day, seven days a week. Healthline staff
can advise you on the best thing to do in your situation, including which
services are near you and open.

 

1737 – If you need to talk to someone about how you are feeling, you can
call or text 1737 for free at any time to talk to a trained counsellor.

 

Mental health crisis teams – If you are concerned that someone is going to
hurt themselves or someone else, you can call your local mental health
crisis team. A full list of numbers is available here:
[3]www.health.govt.nz/your-health/services-and-support/health-care-services/mental-health-services/crisis-assessment-teams

 

For Police assistance In an emergency call 111.

For everything else use 105.

You can also make a report online at 105.police.govt.nz 

 

We hope that one of the above links helps answer your question, if not we
will try to get back to you as soon as possible.

Thank you again

 

 

Office of the Prime Minister

 

 

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References

Visible links
1. https://www.safetravel.govt.nz/news/covi...
2. https://www.immigration.govt.nz/contact
3. http://www.health.govt.nz/your-health/se...

I am writing on behalf of the Prime Minister, Jacinda Ardern, to acknowledge receipt of your Official Information Act request.

Your request will be responded to under the provisions of the Official Information Act 1982.

Yours sincerely

Dinah Okeby
Office of the Prime Minister

show quoted sections

Kia ora

 

Thank you for taking the time to get in touch with Prime Minister Jacinda
Ardern.

 

 If you are writing about an issue relating to COVID-19, mental health,
Immigration, housing or benefit assistance, here's a list of links which
you might find helpful:

 

 

COVID-19

For urgent queries around Managed Isolation availability and/or exemptions
go to miq.govt.nz  

Requesting an emergency allocation:
[1]https://www.miq.govt.nz/travel-to-new-ze...
/

To make a complaint or request a review of your application:
[2]https://www.miq.govt.nz/about/contact-us... /.

 

For information on COVID-19, including the latest updates, go to
covid19.govt.nz

 

If you are concerned that someone is not following the COVID-19
requirements, you can report it here:
[3]https://forms.police.govt.nz/forms/covid...

 

Information about the COVID-19 Protection Framework can be found here:
[4]https://covid19.govt.nz/traffic-lights/c...
 and guidance for businesses can be found here:
[5]https://www.business.govt.nz/covid-19/  

 

Current locations of interest are set out at
[6]https://www.health.govt.nz/our-work/dise...
. We encourage anyone who has been at one of the locations of interest at
the time specified to self-isolate and call Healthline on 0800 358 5453.

 

You can find the nearest testing centre to you at
[7]https://www.healthpoint.co.nz/covid-19/  and your nearest vaccination
centre at [8]https://www.healthpoint.co.nz/covid-19-v... . You can
also book your vaccination at [9]https://bookmyvaccine.covid19.health.nz/
 or by calling 0800 28 29 26.

 

To get your My Vaccine Pass online head to
[10]https://mycovidrecord.health.nz/  or for help over the phone you can
call 0800 222 478 between 8am and 8pm, 7 days a week. Those pharmacies
giving COVID-19 vaccines can also help with My Vaccine Pass face to face,
and can be found here:
[11]https://www.healthpoint.co.nz/covid-19-v...
 .

 

For immigration and visa advice

Contact the call centre which is open  6:00am Monday to midnight on
Saturday (NZT).

 

[12]https://www.immigration.govt.nz/contact

 

For urgent housing or benefit enquiries:

∙             Call 0800 559 009 (for under 65)

∙             Call 0800 552 002 (for over 65)

 

Information on Work and Income’ opening hours over the Christmas and New
Year Period is available here:
[13]www.workandincome.govt.nz/about-work-and-income/news/2020/christmas-new-year-holiday-information.html

 

If you need treatment or support for your health or wellbeing:

 

The following options are available:

Healthline – You can call Healthline for health advice on freephone 0800
611 116 at any time, 24 hours a day, seven days a week. Healthline staff
can advise you on the best thing to do in your situation, including which
services are near you and open.

 

1737 – If you need to talk to someone about how you are feeling, you can
call or text 1737 for free at any time to talk to a trained counsellor.

 

Mental health crisis teams – If you are concerned that someone is going to
hurt themselves or someone else, you can all your local mental health
crisis team. A full list of numbers is available here:
[14]www.health.govt.nz/your-health/services-and-support/health-care-services/mental-health-services/crisis-assessment-teams

 

For Police assistance in an emergency call 111.

 

For everything else use 105.

You can also make a report online at [15]105.police.govt.nz,

 

We hope that this information is helpful, if not we will try to get back
to you as soon as possible.

Thank you again

 

 

Office of the Prime Minister

 

 

 

 

 

show quoted sections

Tēnā koe,

 

On behalf of Raj Nahna, I attach a letter in response to your OIA request.

 

Ngā mihi,

 

Private Secretary (Executive Support)

Office of the Prime Minister

Authorised by Rt. Hon Jacinda Ardern MP, Parliament Buildings, Wellington

 

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