Printed from https://fyi.org.nz/request/20815-monitor-of-the-citizenship-application-processing-delays on December 27, 2024 00:08

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Monitor of the Citizenship Application Processing Delays

John made this Official Information request to Jacinda Ardern

This request has an unknown status. We're waiting for John to read a recent response and update the status.

From: John

Dear Jacinda Ardern,

Is the Prime Minister monitoring the situation of the Citizenship by Grant processing delays currently happening at DIA’ Citizenship Office?

What actions and or correspondence has the PMO has taken to direct DIA and it’s responsible Minister to solve the issue with Citizenship by Grant application processing delays? Please provide copies.

If there is no actions (from the question above), why hasn’t the PMO took interest on the Citizenship by Grant application processing delays and how it affects the permanent resident of New Zealand life and mental health?

Thank you.

Yours faithfully,

John

Link to this

From: Rt Hon Jacinda Ardern

Kia ora

 

Thank you for taking the time to get in touch with Prime Minister, Jacinda
Ardern.

 

If you are writing about an issue relating to COVID-19, mental health,
immigration, housing or benefit assistance, here's a list of links which
you might find helpful:

 

COVID-19

 

For information on COVID-19, including the latest updates, go to
[1]www.covid19.govt.nz

 

For immigration and visa advice

Contact the call centre which is open  6:00am Monday to midnight on
Saturday (NZT).

[2]https://www.immigration.govt.nz/contact/  

 

 

For urgent housing or benefit enquiries:

∙             Call 0800 559 009 (for under 65)

∙             Call 0800 552 002 (for over 65)

 

 

If you need treatment or support for your health or wellbeing. The
following options are available:

 

Healthline – You can call Healthline for health advice on freephone 0800
611 116 at any time, 24 hours a day, seven days a week. Healthline staff
can advise you on the best thing to do in your situation, including which
services are near you and open.

 

1737 – If you need to talk to someone about how you are feeling, you can
call or text 1737 for free at any time to talk to a trained counsellor.

 

Mental health crisis teams – If you are concerned that someone is going to
hurt themselves or someone else, you can all your local mental health
crisis team. A full list of numbers is available here:
[3]www.health.govt.nz/your-health/services-and-support/health-care-services/mental-health-services/crisis-assessment-teams/

 

For Police assistance in an emergency call 111. For everything else use
105.

You can also make a report online at [4]www.105.police.govt.nz

 

 

We hope that this information is helpful, if not we will try to get back
to you as soon as possible.

 

Thank you again.

 

 

Office of the Prime Minister

 

 

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References

Visible links
1. http://www.covid19.govt.nz/
2. https://www.immigration.govt.nz/contact/
3. http://www.health.govt.nz/your-health/se...
4. http://www.police.105.govt.nz/

Link to this

From: Rt Hon Jacinda Ardern

Dear John

I am writing on behalf of the Prime Minister, Jacinda Ardern, to acknowledge receipt of your Official Information Act request.

Your request will be responded to under the provisions of the Official Information Act 1982.

Yours sincerely

Dinah Okeby
Office of the Prime Minister

show quoted sections

Link to this

From: John

Dear Rt Hon Jacinda Ardern,

I am anxiously waiting for your reply to this OIA as it’s important for us voters to understand your views on the treatment received by permanent residents.

The response should have come by November 8th. Is it coming soon?

Thanks.

Yours sincerely,

John

Link to this

From: Rt Hon Jacinda Ardern

Kia ora

 

Thank you for taking the time to get in touch with Prime Minister, Jacinda
Ardern.

 

If you are writing about an issue relating to COVID-19, mental health,
immigration, housing or benefit assistance, here's a list of links which
you might find helpful:

 

COVID-19

 

For information on COVID-19, including the latest updates, go to
[1]www.covid19.govt.nz

 

For immigration and visa advice

Contact the call centre which is open  6:00am Monday to midnight on
Saturday (NZT).

[2]https://www.immigration.govt.nz/contact/  

 

 

For urgent housing or benefit enquiries:

∙             Call 0800 559 009 (for under 65)

∙             Call 0800 552 002 (for over 65)

 

 

If you need treatment or support for your health or wellbeing. The
following options are available:

 

Healthline – You can call Healthline for health advice on freephone 0800
611 116 at any time, 24 hours a day, seven days a week. Healthline staff
can advise you on the best thing to do in your situation, including which
services are near you and open.

 

1737 – If you need to talk to someone about how you are feeling, you can
call or text 1737 for free at any time to talk to a trained counsellor.

 

Mental health crisis teams – If you are concerned that someone is going to
hurt themselves or someone else, you can all your local mental health
crisis team. A full list of numbers is available here:
[3]www.health.govt.nz/your-health/services-and-support/health-care-services/mental-health-services/crisis-assessment-teams/

 

For Police assistance in an emergency call 111. For everything else use
105.

You can also make a report online at [4]www.105.police.govt.nz

 

 

We hope that this information is helpful, if not we will try to get back
to you as soon as possible.

 

Thank you again.

 

 

Office of the Prime Minister

 

 

--------------------------------------------------------------------------

References

Visible links
1. http://www.covid19.govt.nz/
2. https://www.immigration.govt.nz/contact/
3. http://www.health.govt.nz/your-health/se...
4. http://www.police.105.govt.nz/

Link to this

From: John

Dear Jacinda Ardern,

I haven’t received a response and it should be given to me by November 8th. Do you have a date when a reply will be given?

Thanks.

Yours faithfully,

John

Link to this

From: Rt Hon Jacinda Ardern

Kia ora

 

Thank you for taking the time to get in touch with Prime Minister, Jacinda
Ardern.

 

If you are writing about an issue relating to COVID-19, mental health,
immigration, housing or benefit assistance, here's a list of links which
you might find helpful:

 

COVID-19

 

For information on COVID-19, including the latest updates, go to
[1]www.covid19.govt.nz

 

For immigration and visa advice

Contact the call centre which is open  6:00am Monday to midnight on
Saturday (NZT).

[2]https://www.immigration.govt.nz/contact/  

 

 

For urgent housing or benefit enquiries:

∙             Call 0800 559 009 (for under 65)

∙             Call 0800 552 002 (for over 65)

 

 

If you need treatment or support for your health or wellbeing. The
following options are available:

 

Healthline – You can call Healthline for health advice on freephone 0800
611 116 at any time, 24 hours a day, seven days a week. Healthline staff
can advise you on the best thing to do in your situation, including which
services are near you and open.

 

1737 – If you need to talk to someone about how you are feeling, you can
call or text 1737 for free at any time to talk to a trained counsellor.

 

Mental health crisis teams – If you are concerned that someone is going to
hurt themselves or someone else, you can all your local mental health
crisis team. A full list of numbers is available here:
[3]www.health.govt.nz/your-health/services-and-support/health-care-services/mental-health-services/crisis-assessment-teams/

 

For Police assistance in an emergency call 111. For everything else use
105.

You can also make a report online at [4]www.105.police.govt.nz

 

 

We hope that this information is helpful, if not we will try to get back
to you as soon as possible.

 

Thank you again.

 

 

Office of the Prime Minister

 

 

--------------------------------------------------------------------------

References

Visible links
1. http://www.covid19.govt.nz/
2. https://www.immigration.govt.nz/contact/
3. http://www.health.govt.nz/your-health/se...
4. http://www.police.105.govt.nz/

Link to this

From: J Ardern (MIN)
Jacinda Ardern

Attachment 23.11.2022 Letter to John PMO 2022 315.pdf
93K Download View as HTML

Tēnā koe,

 

On behalf of Raj Nahna, I attach a letter in response to your OIA request.

 

Ngā mihi,

 

Private Secretary (Executive Support)

Office of the Prime Minister

Authorised by Rt. Hon Jacinda Ardern MP, Parliament Buildings, Wellington

 

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