Has the computer program that has been set up for the puposes of assessing a clients need for hardship been done correctly

Treacy Thompson made this Official Information request to Ministry of Social Development

The request was refused by Ministry of Social Development.

From: Treacy Thompson

Dear Ministry of Social Development,My questions are to the policy makers:
>1. Under Schedule 2(3)(a) the persons accommodation costs (as defined in clause 5) less $24.89. Does this amount come off an applicants accommodation costs before entering it into the system or does the system deduct it?
>Once this has been deducted
> where does the applicant get this money once it is deducted?
>2. Under schedule 2(3)(b) agreed period payments..... Are these literal amounts in column 3? If so should an applicant expect to get that amount if their washing machine is that amount? If 'no ' what is the amount that the applicant could expect to get remembering the item required is said amount.?
>3. Under schedule 2(h)(II)(B) Should an applicant expect to get that amount if that is the amount required, if they meet the criteria?
>4. Under Regulation 69C If an applicant is granted disability allowance can the applicant expect to get temporary additional support if under 69C they have a shortfall.
>If no where does the applicant get the shortfall from?
>5. Should an applicant pay any of the above costs unless more than the prescribed amount out of their Standard costs, as defined by section 132AB(1)(b) of the Act, and in relation to an applicant, means the appropriate amount set out in Schedule 3?
>If no then where does the applicant get the amounts that the regulations allow for?
>If yes then how does the applicant make up the shortfall from their standard costs if unable to alter, earn or borrow the shortfall?
>Should the computer program use the 5% of a persons benefit when assessing hardship?
If yes then how is a person to pay any loans, advances back to Work and Income without placing themselves into further hardship?
If No then why is this happening?
>Should a person who pays income related rent have the accommodation loading of $24.89 deducted from their allowable costs?
>When the Temporary Additional Support and Accommodation supplement computer program was set up 1. Was the program meant to literally deduct 24.89 per week (as at 2014) from a clients accommodation costs?
>2. Should the above amount have been added to the standard costs so an applicant could pay that amount specified by the government when they said that everyone had to pay the first $24.89 (as at 2014) of their accommodation costs?
>If yes then why is this not happening?
>If no then is it appropriate for an applicant to pay this amount out of there standard costs that are set at 70% of unabated benefit or income?
>Under Schedule 2(h)(II)(B) and Clause 3 of Schedule 2 should the computer program deduct($24.89) (as at 2011) from the amounts stipulated in the regulations?
>If so where does the applicant get this amount from if unable to work?
>Why when an applicant states that their weekly allowable costs are $137.50 the computer program states that they are $114.16?
>

Yours faithfully,

Treacy Thompson

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From: Treacy Thompson

Dear Ministry of Social Development,

I am writing to request that you reply to my very long overdue Official Information Request asking the Chief Executive Mr Boyle

>1. Under Schedule 2(3)(a) the persons accommodation costs (as
defined in clause 5) less $24.89. Does this amount come off an
applicants accommodation costs before entering it into the system
or does the system deduct it?
>Once this has been deducted
> where does the applicant get this money once it is deducted?
>2. Under schedule 2(3)(b) agreed period payments..... Are these
literal amounts in column 3? If so should an applicant expect to
get that amount if their washing machine is that amount? If 'no '
what is the amount that the applicant could expect to get
remembering the item required is said amount.?
>3. Under schedule 2(h)(II)(B) Should an applicant expect to get
that amount if that is the amount required, if they meet the
criteria?
>4. Under Regulation 69C If an applicant is granted disability
allowance can the applicant expect to get temporary additional
support if under 69C they have a shortfall.
>If no where does the applicant get the shortfall from?
>5. Should an applicant pay any of the above costs unless more
than the prescribed amount out of their Standard costs, as defined
by section 132AB(1)(b) of the Act, and in relation to an applicant,
means the appropriate amount set out in Schedule 3?
>If no then where does the applicant get the amounts that the
regulations allow for?
>If yes then how does the applicant make up the shortfall from
their standard costs if unable to alter, earn or borrow the
shortfall?
>Should the computer program use the 5% of a persons benefit when
assessing hardship?
If yes then how is a person to pay any loans, advances back to Work
and Income without placing themselves into further hardship?
If No then why is this happening?
>Should a person who pays income related rent have the
accommodation loading of $24.89 deducted from their allowable
costs?
>When the Temporary Additional Support and Accommodation
supplement computer program was set up 1. Was the program meant to
literally deduct 24.89 per week (as at 2014) from a clients
accommodation costs?
>2. Should the above amount have been added to the standard costs
so an applicant could pay that amount specified by the government
when they said that everyone had to pay the first $24.89 (as at
2014) of their accommodation costs?
>If yes then why is this not happening?
>If no then is it appropriate for an applicant to pay this amount
out of there standard costs that are set at 70% of unabated benefit
or income?
>Under Schedule 2(h)(II)(B) and Clause 3 of Schedule 2 should the
computer program deduct($24.89) (as at 2011) from the amounts
stipulated in the regulations?
>If so where does the applicant get this amount from if unable to
work?
>Why when an applicant states that their weekly allowable costs
are $137.50 the computer program states that they are $114.16?

Under the law you should have replied quite some time back so I will wait a short time and then forward this to the Ombudsman.

Yours faithfully,

Treacy Thompson

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From: OIA_Requests (MSD)
Ministry of Social Development

Dear Treacy Thompson,

Thank you for your further email received 11 July 2014. We are following up on the response to your request, which has been forwarded to the appropriate officials at National office to respond. You may expect a response to be sent to you as soon as possible.
 
Regards
Official and Parliamentary Information team   |  Ministerial and Executive Services
Ministry of Social Development

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From: Info (MSD)
Ministry of Social Development


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