Kia ora Anatole,

 Thank you for contacting Auckland Transport via fyi.org.nz.

 Could you please re-send your query and advise us when you initially
sent to Auckland Transport?

 We look forward to your reply.

Ngâ mihi,
 

Pablo | Customer Care Coordinator  
Customer Care – Case Management
Level 4, 20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142
P 09 355 3553 | F 09 355 3550
[1]www.at.govt.nz
[2]cid:image002.jpg@01D238E0.86F57A30[3]cid:image003.jpg@01D238E0.86F57A30 [4]cid:image004.jpg@01D238E0.86F57A30 [5]cid:image005.jpg@01D238E0.86F57A30[6]cid:image006.jpg@01D238E0.86F57A30
 

show quoted sections

Kia ora Anatole,

Thank you for re-sending your request for official information.

We have searched for the email you stated was sent to Auckland Transport
on 19 September 2021, but showed no records of receiving it.

We have now logged your request (received 15 November 2021) which has been
forwarded to the appropriate team in Auckland Transport to respond to. We
hope to respond to your request as soon as possible, but not later than 13
December 2021, which is 20 working days after the day your request was
received. We will contact you if we require clarification of your request,
more time to respond, or if your requested information is held by another
agency.

Your case is being managed by Anna, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-467162-V2Y4X2.

Ngā mihi,

Pablo | Customer Care Coordinator
Customer Care – Case Management
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
[4]cid:image002.jpg@01D2927A.134A0850[5]cid:image003.jpg@01D2927A.134A0850 [6]cid:image004.jpg@01D2927A.134A0850 [7]cid:image005.jpg@01D2927A.134A0850[8]cid:image006.jpg@01D2927A.134A0850

show quoted sections

Kia ora Anatole 

 

We need a bit more time to work on your case.

The LGOIMA requires that we let you know our decision on your request no
later than 20 working days after the day we received your request.
Unfortunately, it won’t be possible to meet that time limit and we are
therefore letting you know of an extension of the time to make our
decision to 24 December 21.
 
We need this extension because your request necessitates a search through
a large quantity of information and meeting the original time limit would
unreasonably interfere with our operations.  Therefore, a proper response
cannot reasonably be made within the original time limit.
 

 

We'll tell you what we've found and what the next steps are by 24 December
2021.

 

Remember, if you need to provide us with more information or if you have
any questions, you can simply reply to this email leaving the subject line
as it is.

 

 

Ngā mihi

Anna 

LGOIMA Business Partner 

 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [2]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [3]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
2. https://at.govt.nz/COVID-19
3. https://covid19.govt.nz/

Kia ora Anatole 

 

I’ve attached the official information you asked for

On 15/11/2021 you asked for information regarding how the Regional Land
Transport Plan (RLTP) and Regional Public Transport Plan (RPTP) have
identified and considered the needs of transport disadvantaged persons.
 

I’ve attached a response from Hamish Bunn, Group Manager - Investment,
Planning and Policy.

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

 

 

Ngā mihi

Anna 

LGOIMA Business Partner 

 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/