The Police information boomerang

Amanda Murtagh made this Official Information request to New Zealand Police

Response to this request is long overdue. By law New Zealand Police should have responded by now (details and exceptions). The requester can complain to the Ombudsman.

From: Amanda Murtagh

Dear New Zealand Police,

Under what circumstances, when Police provide call centre chronologies regarding 111 calls, do the Police then ask to be supplied with the information they supplied?

Yours faithfully,

Amanda Murtagh

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From: Ministerial Services
New Zealand Police

Tēnā koe Amanda

I acknowledge receipt of your Official Information Act (OIA) request below, received by New Zealand Police on 16 August 2021.

Your request is being actioned pursuant to the OIA. You can expect a response to your request on or before 13 September 2021.

Kind regards, Michelle
Ministerial Services PNHQ

-----Original Message-----
From: Amanda Murtagh <[FYI request #16419 email]>
Sent: Monday, 16 August 2021 4:53 PM
To: Ministerial Services <[New Zealand Police request email]>
Subject: [EXTERNAL] Official Information request - The Police information boomerang

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Dear New Zealand Police,

Under what circumstances, when Police provide call centre chronologies regarding 111 calls, do the Police then ask to be supplied with the information they supplied?

Yours faithfully,

Amanda Murtagh

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This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FYI request #16419 email]

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https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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WARNING
The information contained in this email message is intended for the addressee only and may contain privileged information. It may also be subject to the provisions of section 50 of the Policing Act 2008, which creates an offence to have unlawful possession of Police property. If you are not the intended recipient of this message or have received this message in error, you must not peruse, use, distribute or copy this message or any of its contents.
Also note, the views expressed in this message may not necessarily reflect those of the New Zealand Police. If you have received this message in error, please email or telephone the sender immediately

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From: SMALLEY, Barry
New Zealand Police

Dear Ms Murtagh

 

Thank you for answering my phone call this morning and clarifying the
request that we have received from you.

I can confirm Police would not ask you to return information provided to
you by Police under the Official Information Act

Regards 
Barry Smalley
Apologies 
Sent from my iPhone

===============================================================

WARNING

The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.

Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately

Link to this

From: Amanda Murtagh

Dear SMALLEY, Barry,

I refer to my original question:

Under what circumstances, when Police provide call centre chronologies regarding 111 calls, do the Police then ask to be supplied with the information they supplied?

Yours sincerely,

Amanda Murtagh

Link to this

From: SMALLEY, Barry
New Zealand Police

Good Morning Ms Murtagh

In response to your original question. Under what circumstances, when Police provide call centre chronologies regarding 111 calls, do the Police then ask to be supplied with the information they supplied?

I explained in my response that there are no circumstances were the Police would ask to be provided with the information they have sent to you. I believe that the situation you found yourself in was an error on the part of our communicator.

Yours Sincerely

Barry H. Smalley
Inspector | Operations Manager
Northern Emergency Communications Centre
Response and Operations Group
 
P  +64 9 488 9578

M  +64 21 192 1043
E  [email address]
 

 

-----Original Message-----
From: Amanda Murtagh <[FOI #16419 email]>
Sent: Thursday, 2 September 2021 6:46 PM
To: SMALLEY, Barry <[email address]>
Subject: [EXTERNAL] Re: Official Information Act Request

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Dear SMALLEY, Barry,

I refer to my original question:

Under what circumstances, when Police provide call centre chronologies regarding 111 calls, do the Police then ask to be supplied with the information they supplied?

Yours sincerely,

Amanda Murtagh

-----Original Message-----

Dear Ms Murtagh

Thank you for answering my phone call this morning and clarifying the request that we have received from you.

I can confirm Police would not ask you to return information provided to you by Police under the Official Information Act

Regards
Barry Smalley
Apologies
Sent from my iPhone

===============================================================

WARNING

The information contained in this email message is intended for the addressee only and may contain privileged information. It may also be subject to the provisions of section 50 of the Policing Act 2008, which creates an offence to have unlawful possession of Police property. If you are not the intended recipient of this message or have received this message in error, you must not peruse, use, distribute or copy this message or any of its contents.

Also note, the views expressed in this message may not necessarily reflect those of the New Zealand Police. If you have received this message in error, please email or telephone the sender immediately

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #16419 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

hide quoted sections

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From: Amanda Murtagh

Dear SMALLEY, Barry,

Thank you for your response.

For avoidance of doubt due to the wording of your last response, I am not seeking a personal belief regarding my question but a position from the NZ Police. To answer my original question, what was the circumstance as to why a Case Management Support Unit official (communicator) requested the information to be supplied by me again back to them? E.g:

a. Police did not have this information?
b. Police wished to establish what information was supplied by the Police because there were irregularities regarding the integrity of the information held in the Police system?
c. Police wished to establish what (evidence) the member of the public had? Etc.

Yours sincerely,

Amanda Murtagh

Link to this

From: SMALLEY, Barry
New Zealand Police

Kia Ora Ms Murtagh

It is clear that you are not happy with any of my responses and I cannot give you any response that is organisational wide as I simply don't know. I can only answer from personal knowledge and a common sense approach.

In this email you have provided three scenarios.

a. This clearly does not make sense, if we have supplied information then we obviously have access to it.
b. We do not need the actual information back to establish this. I assume that there was an event number as a point of referral.
c. Refer previous point.

What are you wishing to establish, is there a question that you haven't raised. We seem to be dancing around the issue that you have not asked.

I have referred your email back to our Ministerial Services workgroup.

Nga Mihi

Barry H. Smalley
Inspector | Operations Manager
Northern Emergency Communications Centre
Response and Operations Group
 
P  +64 9 488 9578

M  +64 21 192 1043
E  [email address]
 

 

-----Original Message-----
From: Amanda Murtagh <[FOI #16419 email]>
Sent: Monday, September 6, 2021 7:45 PM
To: SMALLEY, Barry <[email address]>
Subject: [EXTERNAL] RE: [EXTERNAL] Re: Official Information Act Request

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Dear SMALLEY, Barry,

Thank you for your response.

For avoidance of doubt due to the wording of your last response, I am not seeking a personal belief regarding my question but a position from the NZ Police. To answer my original question, what was the circumstance as to why a Case Management Support Unit official (communicator) requested the information to be supplied by me again back to them? E.g:

a. Police did not have this information?
b. Police wished to establish what information was supplied by the Police because there were irregularities regarding the integrity of the information held in the Police system?
c. Police wished to establish what (evidence) the member of the public had? Etc.

Yours sincerely,

Amanda Murtagh

-----Original Message-----

Good Morning Ms Murtagh

In response to your original question. Under what circumstances, when Police provide call centre chronologies regarding 111 calls, do the Police then ask to be supplied with the information they supplied?

I explained in my response that there are no circumstances were the Police would ask to be provided with the information they have sent to you. I believe that the situation you found yourself in was an error on the part of our communicator.

Yours Sincerely

Barry H. Smalley
Inspector | Operations Manager
Northern Emergency Communications Centre Response and Operations Group

P +64 9 488 9578

M +64 21 192 1043
E [email address]

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #16419 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

===============================================================
WARNING
The information contained in this email message is intended for the addressee only and may contain privileged information. It may also be subject to the provisions of section 50 of the Policing Act 2008, which creates an offence to have unlawful possession of Police property. If you are not the intended recipient of this message or have received this message in error, you must not peruse, use, distribute or copy this message or any of its contents.
Also note, the views expressed in this message may not necessarily reflect those of the New Zealand Police. If you have received this message in error, please email or telephone the sender immediately

hide quoted sections

Link to this

From: Amanda Murtagh

Dear SMALLEY, Barry,

I am not happy with the response because the question remains unanswered:

Under what circumstances, when Police provide call centre chronologies regarding 111 calls, do the Police then ask to be supplied with the information they supplied?

If it helps, I am happy to reword the question:

Why did the Police request 111 call chronologies from me?
Was it because one of the call chronologies is false?
I have not heard from the Ministerial Services workgroup that this OIA was referred to.

Please can I receive an update on this matter.

Yours sincerely,

Amanda Murtagh

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