Emergency Assistance

Amanda Murtagh made this Official Information request to Ministry of Social Development

The request was successful.

From: Amanda Murtagh

Dear Ministry of Social Development,

Under what circumstance does an MSD client incur a “MyDebt” for an essential service where MSD commence recovering the said debt by repayments from the client, prior to making the payment to the approved supplier for the essential service?

Yours faithfully,

Amanda Murtagh

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From: OIA_Requests (MSD)
Ministry of Social Development

Tēnā koe Amanda Murtagh,

 

Thank you for your email received 10 August 2021, under the Official
Information Act 1982. Your request has been forwarded to the appropriate
officials at National Office to respond. You can expect a decision as soon
as reasonably practicable, and in any case not later than 20 working days
after the day on which the request was received.

 

 

Nā mātou noa, nā

 

Official and Parliamentary Information Team | Ministerial and Executive
Services

Ministry of Social Development

 

Our Purpose:
We help New Zealanders to help themselves to be safe, strong and
independent
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū
motuhake

 

 

 

 

 

------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
-------------------------------

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From: OIA_Requests (MSD)
Ministry of Social Development

Dear Amanda Murtagh

 

On 10 August 2021, you contacted the Ministry of Social Development (the
Ministry) through the FYI website requesting, under the Official
Information Act 1982, the following information:

 

o Under what circumstance does an MSD client incur a “MyDebt” for an
essential service where MSD commence recovering the said debt by
repayments from the client, prior to making the payment to the
approved supplier for the essential service?

 

To ensure the Ministry is giving you the correct information you are
requesting, could you please confirm what you mean by "MyDebt".

 

Yours sincerely

 

Official and Parliamentary Information team | Ministerial and Executive
Services

Ministry of Social Development

 

Our Purpose:
We help New Zealanders to be safe, strong and independent.
Manaaki Tangata, Manaaki Whānau.

 

 

 

 

-----Original Message-----

From: Amanda Murtagh <[1][FOI #16368 email]>

Sent: Tuesday, 10 August 2021 9:08 AM

To: OIA_Requests (MSD) <[2][MSD request email]>

Subject: Official Information request - Emergency Assistance

 

Dear Ministry of Social Development,

 

Under what circumstance does an MSD client incur a “MyDebt” for an
essential service where MSD commence recovering the said debt by
repayments from the client, prior to making the payment to the approved
supplier for the essential service?

 

Yours faithfully,

 

Amanda Murtagh

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[3][FOI #16368 email]

 

Is [4][MSD request email] the wrong address for Official Information
requests to Ministry of Social Development? If so, please contact us using
this form:

[5]https://fyi.org.nz/change_request/new?bo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[6]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
-------------------------------

References

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2. mailto:[MSD request email]
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5. https://fyi.org.nz/change_request/new?bo...
6. https://fyi.org.nz/help/officers

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From: Amanda Murtagh

Dear OIA_Requests (MSD),

"My debt" is the menu option offered to all of your MSD users using MyMSD.govt.nz at the login home page. To assist you, here is the address that appears: https://my.msd.govt.nz/debt

Yours sincerely,

Amanda Murtagh

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From: OIA_Requests (MSD)
Ministry of Social Development


Attachment 20210907 OIA Response MURTAGH.pdf
166K Download View as HTML


Tçnâ koe Amanda Murtagh,

 

Please find attached the Ministry’s response to your Official Information
Act request.

 

 

Nâ mâtou noa, nâ

 

Official and Parliamentary Information Team | Ministerial and Executive
Services

Ministry of Social Development

 

Our Purpose:
We help New Zealanders to be safe, strong and independent.
Manaaki Tangata, Manaaki Whânau.

 

 

------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
-------------------------------

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