Thank you for contacting the New Zealand Customs Service. This is an
automatic reply to let you know that we have received your correspondence.

If your correspondence relates to an Official Information Act request, we
will let you know our decision within 20 working days, as prescribed under
the Act. If you would like to calculate the timeframe, you can use the
Ombudsman's online calculator here: [1]http://www.ombudsman.parliament.nz/

 

If we need to clarify, or transfer your request, or extend the timeframe
for response, we will contact you shortly.

 

Please note, we publish some of our Official Information Act responses on
our web site. We will not publish your name or contact details.

 

 

 

 

 

References

Visible links
1. http://www.ombudsman.parliament.nz/

Good afternoon Matt

Customs acknowledges receipt of your email and will treat your request under the provisions of the Official Information Act 1982 (OIA), which provides 20 working days for Customs to respond. That date is 4 May 2021.

If I find that Customs does not hold all of the information requested, or we need to charge for providing the information pursuant to section 15 of the OIA, I will advise accordingly. The charges are $38 (GST incl.) per half hour after the first hour.

Ngā mihi | Kind regards

Mike Dickey, Senior Advisor, Correspondence, Reviews and Ministerial Servicing - Kaitohutohu Matua Kaupapahere | International and Governance |New Zealand Customs Service | PO Box 29 Auckland | AK City Customhouse

-----Original Message-----
From: Matt Brown <[FOI #15061 email]>
Sent: Saturday, 3 April 2021 17:34
To: OIA <[email address]>
Subject: Official Information request - Border entry statistics

Dear New Zealand Customs Service,

Can I please have statistics on the number of travelers entering nz in the following categories since Jan 1 2021.

1) nz citizens or permanent residents

2) long-term (>6mths) visa holders

3) short- term (e.g. visitor/ tourist) visa holders

For categories 2 and 3, please also supply details on the nationality of the travelers (e.g. passport traveled on).

Yours faithfully,

Matt Brown

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #15061 email]

Is [Customs request email] the wrong address for Official Information requests to New Zealand Customs Service? If so, please contact us using this form:
https://aus01.safelinks.protection.outlo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://aus01.safelinks.protection.outlo...

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

The information contained in this email is intended for the addressees and is not necessarily the official view or communication of the New Zealand Customs Service.

This email may contain information that is confidential or legally privileged. If you received this in error, please:

1. Reply promptly to that effect, remove this email and any replies from your system.
2. Do not act on this email in any other way.

hide quoted sections

Good afternoon Matt

I have discussed your request for information with the Team and now strongly suggest that it be referred to Stats NZ as the information requested is more closely connected with the functions of that agency.

Stats NZ hold more reliable information than Customs on long and short term arrivals as this information is on the arrival card. Although Customs collects all arrival cards at our international airports, once the cards are balanced with the aircraft's passenger list, they are sent directly to Stats NZ for their statistical use. In addition, any information Customs provides will be caveated and not as accurate as NZ and AU passport holders don't require visas.

Details on how to request information from Stats NZ is readily available on their website: https://www.stats.govt.nz/about-us/offic...

Trust this assists.

Would you please advise having received this email.

Ngā mihi | Kind regards

Mike Dickey, Senior Advisor, Correspondence, Reviews and Ministerial Servicing - Kaitohutohu Matua Kaupapahere | International and Governance |New Zealand Customs Service | PO Box 29 Auckland | AK City Customhouse

-----Original Message-----
From: DICKEY Mike
Sent: Tuesday, 6 April 2021 16:18
To: [FOI #15061 email]
Subject: RE: Official Information request - Border entry statistics

Good afternoon Matt

Customs acknowledges receipt of your email and will treat your request under the provisions of the Official Information Act 1982 (OIA), which provides 20 working days for Customs to respond. That date is 4 May 2021.

If I find that Customs does not hold all of the information requested, or we need to charge for providing the information pursuant to section 15 of the OIA, I will advise accordingly. The charges are $38 (GST incl.) per half hour after the first hour.

Ngā mihi | Kind regards

Mike Dickey, Senior Advisor, Correspondence, Reviews and Ministerial Servicing - Kaitohutohu Matua Kaupapahere | International and Governance |New Zealand Customs Service | PO Box 29 Auckland | AK City Customhouse

-----Original Message-----
From: Matt Brown <[FOI #15061 email]>
Sent: Saturday, 3 April 2021 17:34
To: OIA <[email address]>
Subject: Official Information request - Border entry statistics

Dear New Zealand Customs Service,

Can I please have statistics on the number of travelers entering nz in the following categories since Jan 1 2021.

1) nz citizens or permanent residents

2) long-term (>6mths) visa holders

3) short- term (e.g. visitor/ tourist) visa holders

For categories 2 and 3, please also supply details on the nationality of the travelers (e.g. passport traveled on).

Yours faithfully,

Matt Brown

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #15061 email]

Is [Customs request email] the wrong address for Official Information requests to New Zealand Customs Service? If so, please contact us using this form:
https://aus01.safelinks.protection.outlo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://aus01.safelinks.protection.outlo...

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

The information contained in this email is intended for the addressees and is not necessarily the official view or communication of the New Zealand Customs Service.

This email may contain information that is confidential or legally privileged. If you received this in error, please:

1. Reply promptly to that effect, remove this email and any replies from your system.
2. Do not act on this email in any other way.

hide quoted sections

Good afternoon Matt

Thank you for your response. Feel free to contact me direct if you require any further information from Customs.

Ngā mihi | Kind regards

Mike Dickey, Senior Advisor, Correspondence, Reviews and Ministerial Servicing - Kaitohutohu Matua Kaupapahere | International and Governance |New Zealand Customs Service | PO Box 29 Auckland | AK City Customhouse |

-----Original Message-----
From: Matt Brown <[FOI #15061 email]>
Sent: Wednesday, 7 April 2021 14:16
To: DICKEY Mike <[email address]>
Subject: Re: FW: Official Information request - Border entry statistics

Dear Mike,

Thanks for the clarification, I will redirect my request to Stats.

You can consider this request closed and I will write again if I am unable to get answers from Stats NZ and require more information from NZ Customs.

Thanks for the prompt response.

Yours sincerely,

Matt Brown

-----Original Message-----

Good afternoon Matt

I have discussed your request for information with the Team and now strongly suggest that it be referred to Stats NZ as the information requested is more closely connected with the functions of that agency.

Stats NZ hold more reliable information than Customs on long and short term arrivals as this information is on the arrival card. Although Customs collects all arrival cards at our international airports, once the cards are balanced with the aircraft's passenger list, they are sent directly to Stats NZ for their statistical use. In addition, any information Customs provides will be caveated and not as accurate as NZ and AU passport holders don't require visas.

Details on how to request information from Stats NZ is readily available on their website: https://aus01.safelinks.protection.outlo...

Trust this assists.

Would you please advise having received this email.

Ngā mihi | Kind regards

Mike Dickey, Senior Advisor, Correspondence, Reviews and Ministerial Servicing - Kaitohutohu Matua Kaupapahere | International and Governance |New Zealand Customs Service | PO Box 29 Auckland | AK City Customhouse

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #15061 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://aus01.safelinks.protection.outlo...

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

The information contained in this email is intended for the addressees and is not necessarily the official view or communication of the New Zealand Customs Service.

This email may contain information that is confidential or legally privileged. If you received this in error, please:

1. Reply promptly to that effect, remove this email and any replies from your system.
2. Do not act on this email in any other way.

hide quoted sections