Thank you for contacting the New Zealand Customs Service. This is an
automatic reply to let you know that we have received your correspondence.

If your correspondence relates to an Official Information Act request, we
will let you know our decision within 20 working days, as prescribed under
the Act. If you would like to calculate the timeframe, you can use the
Ombudsman's online calculator here: [1]http://www.ombudsman.parliament.nz/

 

If we need to clarify, or transfer your request, or extend the timeframe
for response, we will contact you shortly.

 

Please note, we publish some of our Official Information Act responses on
our web site. We will not publish your name or contact details.

 

 

 

 

 

References

Visible links
1. http://www.ombudsman.parliament.nz/

Good afternoon Matt

Customs acknowledges receipt of your email and will treat your request under the provisions of the Official Information Act 1982 (OIA), which provides 20 working days for Customs to respond. That date is 4 May 2021.

If I find that Customs does not hold all of the information requested, or we need to charge for providing the information pursuant to section 15 of the OIA, I will advise accordingly. The charges are $38 (GST incl.) per half hour after the first hour.

Ngā mihi | Kind regards

Mike Dickey, Senior Advisor, Correspondence, Reviews and Ministerial Servicing - Kaitohutohu Matua Kaupapahere | International and Governance |New Zealand Customs Service | PO Box 29 Auckland | AK City Customhouse

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Good afternoon Matt

I have discussed your request for information with the Team and now strongly suggest that it be referred to Stats NZ as the information requested is more closely connected with the functions of that agency.

Stats NZ hold more reliable information than Customs on long and short term arrivals as this information is on the arrival card. Although Customs collects all arrival cards at our international airports, once the cards are balanced with the aircraft's passenger list, they are sent directly to Stats NZ for their statistical use. In addition, any information Customs provides will be caveated and not as accurate as NZ and AU passport holders don't require visas.

Details on how to request information from Stats NZ is readily available on their website: https://www.stats.govt.nz/about-us/offic...

Trust this assists.

Would you please advise having received this email.

Ngā mihi | Kind regards

Mike Dickey, Senior Advisor, Correspondence, Reviews and Ministerial Servicing - Kaitohutohu Matua Kaupapahere | International and Governance |New Zealand Customs Service | PO Box 29 Auckland | AK City Customhouse

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Good afternoon Matt

Thank you for your response. Feel free to contact me direct if you require any further information from Customs.

Ngā mihi | Kind regards

Mike Dickey, Senior Advisor, Correspondence, Reviews and Ministerial Servicing - Kaitohutohu Matua Kaupapahere | International and Governance |New Zealand Customs Service | PO Box 29 Auckland | AK City Customhouse |

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