Kia ora,

 

Thank you for contacting the Reserve Bank of New Zealand Te Pûtea Matua. 

 

Please note that this is an automatic reply. We have received your email
and we will aim to respond to you within five working days. In the
meantime, our website contains answers to [1]frequently asked questions.

 

How we’re supporting the COVID-19 response

We have been working closely with the whole of Government and industry to
keep our financial system stable ensuring foreign exchange, debt and money
markets are operating efficiently and at low cost.

 

For more information on the range of initiatives we’ve got for New
Zealand’s economic recovery, please see the [2]COVID-19 response page on
our website.

 

Is your business financially affected by COVID-19?

To get more information on key COVID-19 business support packages and how
to access them, check out this [3]resource guide from The Treasury.

 

Firms we regulate

The Reserve Bank is the prudential regulator of banks, insurers, and
non-bank deposit takers (NBDTs).

·       [4]List of registered banks in New Zealand

·       [5]List of licensed insurers

·       [6]Register of licensed NBDTs

 

Complaints about banks, insurers, and NBDTs

If you have a complaint, please deal directly with your bank or insurer in
the first instance. You can also contact the [7]Banking Ombudsman, the
[8]Insurance and Financial Services Ombudsman, or the [9]Financial Markets
Authority.

 

Looking for information about the strength of the financial system?

Check out our [10]Bank Financial Strength Dashboard. You can also read our
regular assessments of the economy and the financial system:

·       [11]Monetary Policy Statement

·       [12]Financial Stability Report

 

Please note that the Reserve Bank is not authorised to give legal or
financial advice. Please contact a lawyer or a financial adviser instead.

 

Banknotes and Coins

·       [13]Returning old or damaged currency

·       [14]The Future of Cash

·       [15]Security and counterfeit detection

·       [16]Using images of currency  

 

We’ll be in touch as soon as possible.

 

 

Ngâ mihi

Reserve Bank of New Zealand | Te Pûtea Matua

 

 

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"This message (and any files transmitted with it) are confidential and
may be legally privileged. If you are not the intended recipient please
notify the sender immediately and delete this message from your system.

This message does not necessarily reflect the views of the
Reserve Bank of New Zealand. If the recipient has any concerns about
the content of this message they should seek alternative confirmation
from the Reserve Bank of New Zealand."

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References

Visible links
1. https://www.rbnz.govt.nz/faqs
2. https://www.rbnz.govt.nz/covid-19
3. https://treasury.govt.nz/news-and-events...
4. https://www.rbnz.govt.nz/regulation-and-...
5. https://www.rbnz.govt.nz/regulation-and-...
6. https://www.rbnz.govt.nz/regulation-and-...
7. https://bankomb.org.nz/the-complaint-pro...
8. https://www.ifso.nz/complaints/
9. http://www.fma.govt.nz/contact/make-a-co...
10. https://bankdashboard.rbnz.govt.nz/summary
11. https://www.rbnz.govt.nz/monetary-policy...
12. https://www.rbnz.govt.nz/financial-stabi...
13. https://www.rbnz.govt.nz/notes-and-coins...
14. https://www.rbnz.govt.nz/notes-and-coins...
15. https://www.rbnz.govt.nz/notes-and-coins...
16. https://www.rbnz.govt.nz/notes-and-coins...

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Dear Andrew

 

Thank you for your official information request of 12 November 2020 for:

 

“Confirmation of an apartment located on the top floor of the Reserve Bank
building, above the 13th floor of number  2 The Terrace.

 

…any available images or floor plans you may hold on file for this floor
and…an overview of what this floor is used for, and who is currently
tenanting this floor”

 

 

We will endeavour to respond to your request as soon as possible and in
any event no later than 10 December 2020, being 20 working days after the
day of your request. If we are unable to respond to your request by then,
we will notify you of an extension of that timeframe.

 

Charges for providing official information and publishing responses

The Official Information Act allows charges to be imposed for the
preparation of information that we send in response to requests. The
Reserve Bank is resourced to meet disclosure obligations for a reasonable
level of requests and generally will not impose charges for small, simple
or infrequent requests. Where the request is for information that requires
substantial collation, research and preparation work, and is chargeable,
we will work with you first to refine the request to a smaller scale or
scope that is less likely to involve charges.

 

Responses to official information requests are published on the Reserve
Bank’s website. We will confirm in our decision letter to you whether we
intend to publish our response to your request.

 

Further information about charges and publishing responses is available on
our website at
[1]www.rbnz.govt.nz/research-and-publications/official-information-requests.

 

Yours sincerely

 

Jessica Singleton

Communications and Engagement Administrator | Communications Department |
Reserve Bank of New Zealand | Te Pûtea Matua

2 The Terrace, Wellington 6011 | P O Box 2498, Wellington 6140

Email: [2][email address]  | [3]www.rbnz.govt.nz

 

 

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"This message (and any files transmitted with it) are confidential and
may be legally privileged. If you are not the intended recipient please
notify the sender immediately and delete this message from your system.

This message does not necessarily reflect the views of the
Reserve Bank of New Zealand. If the recipient has any concerns about
the content of this message they should seek alternative confirmation
from the Reserve Bank of New Zealand."

******************************************************************************

 

References

Visible links
1. http://www.rbnz.govt.nz/research-and-pub...
2. mailto:[email address]
3. https://www.rbnz.govt.nz/

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Good afternoon Andrew,

 

Please find attached our response to your official information request of
12 November 2020.

 

Kind regards,

 

Tobias Vandenberg

Ministerial & OIA Adviser | Reserve Bank of New Zealand | Te Pūtea Matua

2 The Terrace, Wellington 6011 | P O Box 2498, Wellington 6140

DDI: + 64 4 474 8628

Email: [1][email address]  | [2]www.rbnz.govt.nz

 

 

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"This message (and any files transmitted with it) are confidential and
may be legally privileged. If you are not the intended recipient please
notify the sender immediately and delete this message from your system.

This message does not necessarily reflect the views of the
Reserve Bank of New Zealand. If the recipient has any concerns about
the content of this message they should seek alternative confirmation
from the Reserve Bank of New Zealand."

******************************************************************************

 

References

Visible links
1. mailto:[email address]
2. http://www.rbnz.govt.nz/

hide quoted sections