Kia ora Earl,
Auckland Transport (AT) acknowledges receipt of your request for CCTV
footage.
We hope to respond to your request as soon as possible, but not later than
24^th November 2020, which is 20 working days after the day your request
was received. If we aren’t able to respond to your request by then, we
will notify you of an extension of that timeframe.
Your case is being managed by Nicole who is one of our LGOIMA (Local
Government Official Information and Meetings Act) Business Partners.
 
If you have any further queries, you can contact the team on (09) 355 3553
during business hours, quoting Local Government Official Information
request number CAS-237525-V7C0P9.
Ngâ mihi,

 

Ashley | Case Coordinator [1]Description: Description:
Customer Care Description: Description: Description:
20 Viaduct Harbour Ave, Auckland Description: Description: Description:
1010 Description: Description: Description:
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awesome journey –first time, every
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------------------- Original Message -------------------
From: Earl Pantaleon;
Received: Tue Oct 27 2020 12:19:58 GMT+1300 (New Zealand Daylight Time)
To: [email address]; AT Official Information #; LGOIMA;
Subject: Official Information request - Access to ANZ Takapuna (Lake Road)
CCTV footage

Dear Auckland Transport,

Access to ANZ Takapuna (Lake Road) CCTV footage on the 11th of October
(Sunday) at around 10:30 am - 12:45 pm.

Our car (Nissan Qashqai 2015 - Silver #JZW241) was parked on BNZ's lot and
a 'red' car has damage our side passenger door. They have not left a note
or anything to be identified.

Upon contacting BNZ, unfortunately, they don't have a CCTV facing that
lot. But ANZ does. Tried keeping in touch with them to hopefully take a
screenshot of the car's make and model or even the face of the driver that
had damaged our car for insurance claim's purposes - but requested for me
to do a police request/clearance to do so.

However, upon contacting/emailing the police they have given me this link
to do the request.

If you could advise, that would be great.

Yours faithfully,
Earl Pantaleon

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FYI request #14041 email]

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If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

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We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [9]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [10]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
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Good morning Earl, 

 

We are unable to provide you with the information you asked for

 

On 27 October 2020 you asked for CCTV footage for 11 October around
10.30am on Lake Road, Takapuna. I'm sorry to hear that your car was
damaged.
 
Unfortunately, there is no CCTV footage as the footage is over-written
every five to seven days. We are therefore refusing your request under
section 17(e) of the Local Government Official Information and Meetings
Act 1987 (LGOIMA) as the footage does not exist.

 

We understand that this isn’t the outcome you hoped for.

 

You have the right to ask the Ombudsman to review how we’ve responded to
your official information request. You can contact the Ombudsman at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.
 

 

Kind regards

 

Nicole 
LGOIMA Business Partner 

 

Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]www.at.govt.nz

 

 

-----Original Message-----
From: Earl Pantaleon <[FOI #14041 email]> 
Sent: Tuesday, 27 October 2020 12:20 p.m.
To: AT Official Information (AT) <[email address]>
Subject: Official Information request - Access to ANZ Takapuna (Lake Road)
CCTV footage

Dear Auckland Transport,
 
Access to ANZ Takapuna (Lake Road) CCTV footage on the 11th of October
(Sunday) at around 10:30 am - 12:45 pm. 
 
Our car (Nissan Qashqai 2015 - Silver #JZW241) was parked on BNZ's lot and
a 'red' car has damage our side passenger door. They have not left a note
or anything to be identified.
 
Upon contacting BNZ, unfortunately, they don't have a CCTV facing that
lot. But ANZ does. Tried keeping in touch with them to hopefully take a
screenshot of the car's make and model or even the face of the driver that
had damaged our car for insurance claim's purposes - but requested for me
to do a police request/clearance to do so. 
 
However, upon contacting/emailing the police they have given me this link
to do the request.
 
If you could advise, that would be great.
 
Yours faithfully,

Earl Pantaleon

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.ombudsman.parliament.nz/
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/

hide quoted sections