Kia ora Isaac,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 14 October 2020 about The patronage data for St Heliers
Bus Stops.

We hope to respond to your request as soon as possible, but not later than
12 November 2020, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Nicole, who is one of our LGOIMA Business
partner. If you have any further queries, you can contact the team on (09)
355 3553 during business hours, quoting Local Government Official
Information request number CAS-229900-Z7R9G1.

Ngâ mihi,

Simran | Customer Care Coordinator
20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142
P 09 355 3553 | F 09 355 3550
www.at.govt.nz

  

-----Original Message-----
From: Isaac M <[FOI #13974 email]>
Sent: Wednesday, 14 October 2020 9:26 a.m.
To: AT Official Information (AT) <[email address]>
Subject: Official Information request - Number of
boardings/disembarkations at St Heliers Bus Stops

Dear Auckland Transport,

I am requesting the average number of boardings and disembarkations at the
following bus stops:
- 7347 - 45 Vale Road
- 7345 - Stop A St Heliers
- 7343 - Tamaki Drive near Goldie St
- 7341 - 335 Tamaki Drive

I would like to request the number of boardings and disembarkations during
2019 at each of these stops per hour of the day for each of the weekdays
(Mon-Sun).

Yours faithfully,

Isaac M

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

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We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [5]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [6]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
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email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. mailto:[FOI #13974 email]
2. mailto:[Auckland Transport request email]
3. https://urldefense.com/v3/__https:/fyi.o...
4. https://urldefense.com/v3/__https:/fyi.o...
5. https://at.govt.nz/COVID-19
6. https://covid19.govt.nz/

hide quoted sections

Good afternoon Isaac,

 

Thank you for your request for information received on 14 October 2020
about the average number of boardings and alightings for 2019, per hour,
Monday to Sunday at the following bus stops:

 

1.  7347 - 45 Vale Road

2.  7345 - Stop A St Heliers

3.  7343 - Tamaki Drive, near Goldie Street

4.  7341 - 335 Tamaki Drive

 

Your request as it is currently framed, will be very difficult to meet
without substantial collation. Unless your request is amended, we may have
to refuse it under section 17(f) of the Local Government Official
Information and Meetings Act 1987 (LGOIMA), which applies where the
information cannot be made without substantial collation or research.  We
could, however, provide you with the data for one month of 2019, per hour
and for the above for stops.

 

Please let us know before 22 October 2020 whether you are prepared to
amend your request and, if so, how. 

 

I look forward to hearing from you.

 

Kind regards

 

Nicole 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [2]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [3]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
2. https://at.govt.nz/COVID-19
3. https://covid19.govt.nz/

Good afternoon Isaac,
 
Thank you for your email below.
I confirm that we would be able to provide the data per day for 2019 as
you suggested below.
 
I'll be in touch with you shortly to provide the information.
 
Kind regards
 
Nicole | LGOIMA Business Partner
Customer Care
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
[4]cid:image003.jpg@01D52062.0ED40F00
 
 
------------------- Original Message -------------------
From: Isaac M;
Received: Fri Oct 23 2020 17:43:31 GMT+1300 (New Zealand Daylight Time)
To: [email address]; AT Official Information #; LGOIMA;
Subject: Re: Your request for information (case number CAS-229900-Z7R9G1 )
CRM:000000536

Dear AT Official Information (AT),

Kia Ora,

I thought I replied to this but I don't think it went through.

I would like to modify this to daily numbers for 2019, rather than hourly.
Would this be acceptable?

Yours sincerely,

Isaac M

-----Original Message-----

Good afternoon Isaac,

  

 Thank you for your request for information received on 14 October 2020
 about the average number of boardings and alightings for 2019, per hour,
 Monday to Sunday at the following bus stops:

  

 1.  7347 - 45 Vale Road

 2.  7345 - Stop A St Heliers

 3.  7343 - Tamaki Drive, near Goldie Street

 4.  7341 - 335 Tamaki Drive

  

 Your request as it is currently framed, will be very difficult to meet
 without substantial collation. Unless your request is amended, we may
have
 to refuse it under section 17(f) of the Local Government Official
 Information and Meetings Act 1987 (LGOIMA), which applies where the
 information cannot be made without substantial collation or research.  We
 could, however, provide you with the data for one month of 2019, per hour
 and for the above for stops.

  

 Please let us know before 22 October 2020 whether you are prepared to
 amend your request and, if so, how. 

  

 I look forward to hearing from you.

  

 Kind regards

  

 Nicole 

 LGOIMA Business Partner 

  

 Auckland Transport

 20 Viaduct Harbour Avenue, Auckland 1010

 [1]http://www.at.govt.nz

  

  

 We all have an important part to play in helping to reduce the spread of
 COVID-19 in our communities. [2]Find the latest information and advice
 from Auckland Transport. For the latest news from the Ministry of Health
 go to the [3]Unite Against Covid-19 website.

 Important notice: The contents of this email and any attachments may be
 confidential and subject to legal privilege. If you have received this
 email message in error please notify us immediately and erase all copies
 of the message and attachments; any use, disclosure or copying of this
 message or attachments is prohibited. Any views expressed in this email
 may be those of the individual sender and may not necessarily reflect the
 views of Auckland Transport.

References

 Visible links
 1. [5]http://www.at.govt.nz/
 2. [6]https://at.govt.nz/COVID-19
 3.
[7]https://urldefense.com/v3/__https://covi...

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #13974 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[8]https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------
 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.at.govt.nz/
5. http://www.at.govt.nz/
6. https://at.govt.nz/COVID-19
7. https://urldefense.com/v3/__https://covi...
8. https://urldefense.com/v3/__https://fyi....

hide quoted sections

Good afternoon Isaac,

 

I’ve attached the official information you asked for

 

On 14 October 2020 you asked for the patronage for the following stops for
the period 1 January 2019 to 31 December 2019, Monday to Sunday:
 
1. 7347-45 Vale Road
2. 7345-StopAStHeliers
3. 7343 - Tamaki Drive near Goldie St
4. 7341 - 335 Tamaki Drive

 

I’ve attached a letter from Jason Dempsey, Group Manager - Customer
Services, in response.

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

 

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

 

Kind regards

 

 

Nicole 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/