Number of staff handling OIA requests

Alex Harris made this Official Information request to New Zealand Police

The request was partially successful.

From: Alex Harris

Dear New Zealand Police,

Today RNZ reported on a case where the police treated a request for a family harm report to support an urgent protection order during lockdown as an OIA request, resulting in it being delayed ("Police treated protection request during lockdown as OIA", RNZ, 2 June 2020). In this story, the victim says she was told by police staff that "the trouble is at the moment we only have one person handling all the information requests and they've been inundated". I would like to request the following information under the OIA:

* How many staff did police have handling OIA requests each day from 20 April to 10 May?
* How many staff do police have handling OIA requests now?
* How many staff did police have handling OIA requests on 20 April 2019?

These three answers should give an idea of usual staffing, lockdown staffing, and whether things are back to normal yet.

I would prefer to receive an electronic response. Queries about this request will be automatically forwarded to me by the fyi.org.nz website.

With regards to s12 of the OIA, I am an NZ citizen and in NZ.

Yours faithfully,

Alex Harris

Link to this

New Zealand Police

Dear Alex
 
I acknowledge receipt of your Official Information Act (OIA) request
below, received by NZ Police on 2 June 2020.
 
Your request is being actioned pursuant to the Act with a response due to
you on or before 30 June 2020.
 
Kind regards
Ministerial Services
PNHQ
-----"Alex Harris" <[FOI #12999 email]> wrote:
-----
To: "OIA/LGOIMA requests at New Zealand Police"
<[New Zealand Police request email]>
From: "Alex Harris" <[FOI #12999 email]>
Date: 02/06/2020 12:11PM
Subject: Official Information request - Number of staff handling OIA
requests

Dear New Zealand Police,
Today RNZ reported on a case where the police treated a request for a
family harm report to support an urgent protection order during lockdown
as an OIA request, resulting in it being delayed ("Police treated
protection request during lockdown as OIA", RNZ, 2 June 2020). In this
story, the victim says she was told by police staff that "the trouble is
at the moment we only have one person handling all the information
requests and they've been inundated". I would like to request the
following information  under the OIA:
* How many staff did police have handling OIA requests each day from 20
April to 10 May?
* How many staff do police have handling OIA requests now?
* How many staff did police have handling OIA requests on 20 April 2019?
These three answers should give an idea of usual staffing, lockdown
staffing, and whether things are back to normal yet.
I would prefer to receive an electronic response. Queries about this
request will be automatically forwarded to me by the fyi.org.nz website.
With regards to s12 of the OIA, I am an NZ citizen and in NZ.
Yours faithfully,
Alex Harris
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[FOI #12999 email]
Is [New Zealand Police request email] the wrong address for Official
Information requests to New Zealand Police? If so, please contact us using
this form:
[1]https://fyi.org.nz/change_request/new?bo...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

===============================================================

WARNING

The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.

Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately

References

Visible links
1. https://fyi.org.nz/change_request/new?bo...
2. https://fyi.org.nz/help/officers

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New Zealand Police

Dear Alex
 
We want to be able to respond appropriately to your request.
 
Could you please clarify whether you are seeking national police figures
or figures for a specific police district.
 
Can you also please confirm that the date you require figures for in your
third question is 20 April 2019.
 
Kind regards
Fiona
Ministerial Services
PNHQ

-----[email address] wrote: -----
To: "Alex Harris" <[FOI #12999 email]>
From: [email address]
Date: 05/06/2020 09:59AM
Cc: Ministerial Services/POLICE/NZ@NZPOLICE
Subject: OIA Request Acknowledgement IR-01-20-15122: Number of staff
handling OIA requests

 
Dear Alex
 
I acknowledge receipt of your Official Information Act (OIA) request
below, received by NZ Police on 2 June 2020.  
 
Your request is being actioned pursuant to the Act with a response due to
you on or before 30 June 2020.  
 
Kind regards
Ministerial Services
PNHQ

-----"Alex Harris" <[FOI #12999 email]> wrote:
-----  
To: "OIA/LGOIMA requests at New Zealand Police"
<[New Zealand Police request email]>
From: "Alex Harris" <[FOI #12999 email]>
Date: 02/06/2020 12:11PM
Subject: Official Information request - Number of staff handling OIA
requests

Dear New Zealand Police,

Today RNZ reported on a case where the police treated a request for a
family harm report to support an urgent protection order during lockdown
as an OIA request, resulting in it being delayed ("Police treated
protection request during lockdown as OIA", RNZ, 2 June 2020). In this
story, the victim says she was told by police staff that "the trouble is
at the moment we only have one person handling all the information
requests and they've been inundated". I would like to request the
following information     under the OIA:

* How many staff did police have handling OIA requests each day from 20
April to 10 May?
  * How many staff do police have handling OIA requests now?
* How many staff did police have handling OIA requests on 20 April 2019?

These three answers should give an idea of usual staffing, lockdown
staffing, and whether things are back to normal yet.

I would prefer to receive an electronic response. Queries about this
request will be automatically forwarded to me by the fyi.org.nz website.

With regards to s12 of the OIA, I am an NZ citizen and in NZ.

Yours faithfully,

Alex Harris

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #12999 email]

Is [New Zealand Police request email] the wrong address for Official
Information requests to New Zealand Police? If so, please contact us using
this form:
  [1]  https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
  [2]https://fyi.org.nz/help/officers  

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

===============================================================

WARNING

The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.

Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately

References

Visible links
1. https://fyi.org.nz/change_request/new?bo...
2. https://fyi.org.nz/help/officers

hide quoted sections

Link to this

From: Alex Harris

Dear New Zealand Police,

In response to your questions, I am seeking national figures. The date for the 3rd question is indeed 20 April 2019 - I am seeking a historical comparison, and a year before the lockdown started seemed appropriate.

Yours faithfully,

Alex Harris

Link to this

New Zealand Police

Dear Alex
 
Thank you very much for the clarification.
 
Kind regards
Fiona
Ministerial Services
PNHQ

-----"Alex Harris" <[FOI #12999 email]> wrote:
-----
To: "OIA/LGOIMA requests at New Zealand Police"
<[New Zealand Police request email]>
From: "Alex Harris" <[FOI #12999 email]>
Date: 10/06/2020 03:31PM
Subject: Re: Request for clarification IR-01-20-15122: Number of staff
handling OIA requests

Dear New Zealand Police,
In response to your questions, I am seeking national figures. The date for
the 3rd question is indeed 20 April 2019 - I am seeking a historical
comparison, and a year before the lockdown started seemed appropriate.
Yours faithfully,
Alex Harris
-----Original Message-----
Dear Alex

We want to be able to respond appropriately to your request.
Could you please clarify whether you are seeking national police figures
or figures for a specific police district.

Can you also please confirm that the date you require figures for in
your
third question is 20 April 2019.

Kind regards
Fiona
Ministerial Services
PNHQ

-----[email address] wrote: -----
To: "Alex Harris" <[FOI #12999 email]>
From: [email address]
Date: 05/06/2020 09:59AM
Cc: Ministerial Services/POLICE/NZ@NZPOLICE
Subject: OIA Request Acknowledgement IR-01-20-15122: Number of staff
handling OIA requests

Dear Alex
I acknowledge receipt of your Official Information Act (OIA) request
below, received by NZ Police on 2 June 2020.

Your request is being actioned pursuant to the Act with a response due
to
you on or before 30 June 2020.

Kind regards
Ministerial Services
PNHQ

-----"Alex Harris" <[FOI #12999 email]> wrote:
-----
To: "OIA/LGOIMA requests at New Zealand Police"
<[New Zealand Police request email]>
From: "Alex Harris" <[FOI #12999 email]>
Date: 02/06/2020 12:11PM
Subject: Official Information request - Number of staff handling OIA
requests

Dear New Zealand Police,
Today RNZ reported on a case where the police treated a request for a
family harm report to support an urgent protection order during lockdown
as an OIA request, resulting in it being delayed ("Police treated
protection request during lockdown as OIA", RNZ, 2 June 2020). In this
story, the victim says she was told by police staff that "the trouble is
at the moment we only have one person handling all the information
requests and they've been inundated". I would like to request the
following information     under the OIA:

* How many staff did police have handling OIA requests each day from 20
April to 10 May?
* How many staff do police have handling OIA requests now?
* How many staff did police have handling OIA requests on 20 April 2019?

These three answers should give an idea of usual staffing, lockdown
staffing, and whether things are back to normal yet.

I would prefer to receive an electronic response. Queries about this
request will be automatically forwarded to me by the fyi.org.nz website.

With regards to s12 of the OIA, I am an NZ citizen and in NZ.
Yours faithfully,
Alex Harris
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[FOI #12999 email]

Is [New Zealand Police request email] the wrong address for Official
Information requests to New Zealand Police? If so, please contact us
using
this form:

[1]  [1]https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published
on
the internet. Our privacy and copyright policies:

[2][2]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer,
please
ask your web manager to link to us from your organisation's OIA or
LGOIMA
page.

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #12999 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[3]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------

===============================================================

WARNING

The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.

Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately

References

Visible links
1. https://fyi.org.nz/change_request/new?bo...
2. https://fyi.org.nz/help/officers
3. https://fyi.org.nz/help/officers

hide quoted sections

Link to this

From: Alex Harris

Dear New Zealand Police,

According to FYI a response to this request was due by 8 July 2020. You are now more than a week overdue. Will I be getting a response, or do I need to go to the Ombudsman?

Yours faithfully,

Alex Harris

Link to this

New Zealand Police

Good morning Mr Harris. My apology that this response is overdue. I have
just checked into it for you and I can advise that it is just going
through the formal review period. I anticipate having it to you by mid
next week.
 
Kind regards Megan

-----"Alex Harris" <[FYI request #12999 email]> wrote:
-----
To: "OIA/LGOIMA requests at New Zealand Police"
<[New Zealand Police request email]>
From: "Alex Harris" <[FYI request #12999 email]>
Date: 17/07/2020 10:40AM
Subject: Re: Re: Request for clarification IR-01-20-15122: Number of staff
handling OIA requests

Dear New Zealand Police,
According to FYI a response to this request was due by 8 July 2020. You
are now more than a week overdue. Will I be getting a response, or do I
need to go to the Ombudsman?
Yours faithfully,
Alex Harris
-----Original Message-----
Dear Alex

Thank you very much for the clarification.
Kind regards
Fiona
Ministerial Services
PNHQ

-----"Alex Harris" <[FOI #12999 email]> wrote:
-----
To: "OIA/LGOIMA requests at New Zealand Police"
<[New Zealand Police request email]>
From: "Alex Harris" <[FOI #12999 email]>
Date: 10/06/2020 03:31PM
Subject: Re: Request for clarification IR-01-20-15122: Number of staff
handling OIA requests

Dear New Zealand Police,
In response to your questions, I am seeking national figures. The date
for
the 3rd question is indeed 20 April 2019 - I am seeking a historical
comparison, and a year before the lockdown started seemed appropriate.
Yours faithfully,
Alex Harris

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FYI request #12999 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[1]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------

===============================================================

WARNING

The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.

Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately

References

Visible links
1. https://fyi.org.nz/help/officers

hide quoted sections

Link to this

New Zealand Police


Attachment Harris Alex IR 01 20 15122 Signed response.pdf
127K Download View as HTML


Kia ora 
Please find attached the NZ Police response to your request.
Kind regards
Hannah
Ministerial Services
PNHQ

===============================================================

WARNING

The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.

Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately

Link to this

Things to do with this request

Anyone:
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