ACC Policies

Paul White made this Official Information request to Accident Compensation Corporation

Currently waiting for a response from Accident Compensation Corporation, they must respond promptly and normally no later than (details and exceptions).

From: Paul White

Dear Accident Compensation Corporation,

Could you please provide a list of the Current Policies of ACC (ie ACC Privacy Policy).

Yours faithfully,

Paul White

Link to this

From: Government Services
Accident Compensation Corporation

Kia ora

 

Thank you for contacting ACC; this is an automatic reply to confirm we
have received your email.

 

Depending on the nature of your request you may not receive an official
response for up to 20 working days. We will try to respond your query as
quickly as possible.

 

Our [1]website provides up to date news and information about our work.
You can also follow us on [2]Facebook and [3]Twitter. Further information
about how to contact us is also available [4]here.

 

 

Ngā mihi

 

OIA Services Team

       
OIA Services, ACC

Tel. 0800 101 996
ACC / OIA Services 2385 / Justice Centre - Level 7  
PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz

ACC cares about the environment – please don’t print this email
  unless it is really necessary. Thank you.

 

 

 

 

 

 

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. https://www.acc.co.nz/
2. https://www.facebook.com/ACCNewZealand/
3. https://twitter.com/accnz?lang=en
4. https://www.acc.co.nz/contact/
5. http://www.acc.co.nz/

Link to this

From: Government Services
Accident Compensation Corporation

Good afternoon Paul

Thank you for your Official Information request of 7 May 2020, asking for
"... a list of the current policies of ACC". We are seeking some
clarification of your request.

Clarification we require
ACC has a number of Corporate policies, which are general and apply to all
staff. This includes the privacy policy, for example.

Could you confirm that your request is for a list of our Corporate
policies? If this is not correct, could you please provide us with further
detail about what sort of information you are seeking?

Please advise us by Wednesday, 20 May 2020
If we do not hear from you by 20 May, we will assume that we have
interpreted your request correctly.

Other than our Corporate policies, we hold a range of processes which
relate to many different aspects of managing claims and our various
business functions. ACC staff access this information via Promapp, which
is a business process mapping tool.
 
Regards
 
 

   
         
Sasha Wood, Manager, OIA Services
 
  Tel 04 816 5650 [mobile number]
  ACC / OIA Services 2112 / Justice Centre - Level 7
PO Box 242 / Wellington 6011 / New Zealand / [1]www.acc.co.nz  
 
Have questions about ACC’s response to COVID-19? You can find    
  answers on our website [2]www.acc.co.nz/covid-19
    ACC cares about the environment – please don’t print this email    
unless it is really necessary. Thank you.

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. http://www.acc.co.nz/
2. http://www.acc.co.nz/covid-19

Link to this

From: Paul White

Dear Government Services,

Thank you for your response, iam more interested in processes which
relate to claims administration and
business functions.

Yours sincerely,

Paul White

Link to this

From: Government Services
Accident Compensation Corporation

Kia ora

 

Thank you for contacting ACC; this is an automatic reply to confirm we
have received your email.

 

Depending on the nature of your request you may not receive an official
response for up to 20 working days. We will try to respond your query as
quickly as possible.

 

Our [1]website provides up to date news and information about our work.
You can also follow us on [2]Facebook and [3]Twitter. Further information
about how to contact us is also available [4]here.

 

 

Ngā mihi

 

OIA Services Team

       
OIA Services, ACC

Tel. 0800 101 996
ACC / OIA Services 2385 / Justice Centre - Level 7  
PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz

ACC cares about the environment – please don’t print this email
  unless it is really necessary. Thank you.

 

 

 

 

 

 

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. https://www.acc.co.nz/
2. https://www.facebook.com/ACCNewZealand/
3. https://twitter.com/accnz?lang=en
4. https://www.acc.co.nz/contact/
5. http://www.acc.co.nz/

Link to this

From: Government Services
Accident Compensation Corporation

Kia ora

 

Thank you for contacting ACC; this is an automatic reply to confirm we
have received your email.

 

Depending on the nature of your request you may not receive an official
response for up to 20 working days. We will try to respond your query as
quickly as possible.

 

Our [1]website provides up to date news and information about our work.
You can also follow us on [2]Facebook and [3]Twitter. Further information
about how to contact us is also available [4]here.

 

 

Ngā mihi

 

OIA Services Team

       
OIA Services, ACC

Tel. 0800 101 996
ACC / OIA Services 2385 / Justice Centre - Level 7  
PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz

ACC cares about the environment – please don’t print this email
  unless it is really necessary. Thank you.

 

 

 

 

 

 

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. https://www.acc.co.nz/
2. https://www.facebook.com/ACCNewZealand/
3. https://twitter.com/accnz?lang=en
4. https://www.acc.co.nz/contact/
5. http://www.acc.co.nz/

Link to this

From: Government Services
Accident Compensation Corporation

Kia ora Paul

Thank you for your email of 18 May 2020, in which you clarified your
request of 7 May 2020.

Timeframe for response
Please note, the final date for a decision on your request is 16 June
2020. This is 20 working days from when you clarified your request.
This new timeframe complies with sections 15(1AA) and 15(1AB) of the
Official Information Act 1982.
 

Ngâ mihi

   
             
 
  Sasha Wood, Manager OIA Services, ACC  
  ACC cares about the environment – please don’t print this  
  email    
    unless it is really necessary. Thank you.    

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

Link to this

Things to do with this request

Anyone:
Accident Compensation Corporation only: