223 Processing time frames
Toni Hill made this Official Information request to Auckland Council
The request was successful.
From: Toni Hill
Dear Auckland Council,
Under section 223 of the Resource Management Act 1991 within 10 working days after receiving a survey plan for its approval, Council must either approve the plan of decline the plan. Can Council please provide the average processing times for 223 applications for the last 6 months and 12 months?
Yours faithfully,
Toni Hill
From: Regulatorycustomerfeedback
Auckland Council
Kia ora Toni
Our apologies for the delay in responding to your query.
Median processing times for Subdivision survey plan ((s)223):
Last 6 months: 8 days – Average processing time
Last 12 months: 6 days – Average processing time
Nâku noa, nâ | Regards
Elaine Tunai-Po | Customer Request Coordinator
Customer Insights & Experience, Service Strategy and Integration
Auckland Council, Level 2 West, 35 Graham Street, Auckland 1010
Visit our website: [1]www.aucklandcouncil.govt.nz
-----Original Message-----
From: Toni Hill <[2][FOI #11775 email]>
Sent: Monday, 2 December 2019 5:06 PM
To: Official Information <[3][email address]>
Subject: Official Information request - 223 Processing time frames
Dear Auckland Council,
Under section 223 of the Resource Management Act 1991 within 10 working
days after receiving a survey plan for its approval, Council must either
approve the plan of decline the plan. Can Council please provide the
average processing times for 223 applications for the last 6 months and 12
months?
Yours faithfully,
Toni Hill
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From: Toni Hill
Dear Regulatorycustomerfeedback,
Thank you for providing this, rather than the median, I was actually more after the mean and if possible broken down into areas (e.g. Northern, Southern, Western, Central etc.)? Our company has an average processing time from Auckland Council of 26 working days for the past 6 months which doesn't correspond well to the stats provided.
Yours sincerely,
Toni Hill
From: Regulatorycustomerfeedback
Auckland Council
Kia Ora Toni
Please see attached excel spreadsheet that will break down the processing
timeframes into the separate districts within Auckland
I hope this clarifies the information you were seeking
Kind regards
Kyle Gosselman | Customer Request Coordinator
[1]cid:image003.jpg@01D504B5.930A5FE0
Visit our website: [2]www.aucklandcouncil.govt.nz
----Original Message-----
From: Toni Hill <[3][FYI request #11775 email]>
Sent: Wednesday, 18 December 2019 8:35 AM
To: Regulatorycustomerfeedback
<[4][email address]>
Subject: RE: Official Information request - 223 Processing time frames
Dear Regulatorycustomerfeedback,
Thank you for providing this, rather than the median, I was actually more
after the mean and if possible broken down into areas (e.g. Northern,
Southern, Western, Central etc.)? Our company has an average processing
time from Auckland Council of 26 working days for the past 6 months which
doesn't correspond well to the stats provided.
Yours sincerely,
Toni Hill
-----Original Message-----
Kia ora Toni
Our apologies for the delay in responding to your query.
Median processing times for Subdivision survey plan ((s)223):
Last 6 months: 8 days – Average processing time
Last 12 months: 6 days – Average processing time
Nâku noa, nâ | Regards
Elaine Tunai-Po | Customer Request Coordinator
Customer Insights & Experience, Service Strategy and Integration
Auckland Council, Level 2 West, 35 Graham Street, Auckland 1010 Visit our
website: [1][5]www.aucklandcouncil.govt.nz
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[6][FYI request #11775 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[7]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
[8]Make your backyard a pest-free haven.
CAUTION: This email message and any attachments contain information that
may be confidential and may be LEGALLY PRIVILEGED. If you are not the
intended recipient, any use, disclosure or copying of this message or
attachments is strictly prohibited. If you have received this email
message in error please notify us immediately and erase all copies of the
message and attachments. We do not accept responsibility for any viruses
or similar carried with our email, or any effects our email may have on
the recipient computer system or network. Any views expressed in this
email may be those of the individual sender and may not necessarily
reflect the views of Council.
References
Visible links
2. http://www.aucklandcouncil.govt.nz/
3. mailto:[FYI request #11775 email]
4. mailto:[email address]
5. http://www.aucklandcouncil.govt.nz/
6. mailto:[FYI request #11775 email]
7. https://fyi.org.nz/help/officers
8. https://ourauckland.aucklandcouncil.govt...
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From: Toni Hill
Dear Regulatorycustomerfeedback,
Thanks, yes that is what I'm after.
Yours sincerely,
Toni Hill
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