Printed from https://fyi.org.nz/request/11620-compensation-unfairly-treated on November 22, 2024 00:38

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Compensation unfairly treated

Wendy Tahere made this Official Information request to Kāinga Ora–Homes and Communities

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From: Wendy Tahere

Dear Kāinga Ora–Homes and Communities,
I am Wendy Tahere currently living in 4/130 Panama Rd, Mt wellington, Auckland. I moved into the premises on 17/05/19. Unfortunately the property was not upto standard at the time.

Problems arisen on moving into premises are:
* Urine smell on back door step it gets stronger when it's raining.
* Dead cat found under balcony and rubbish belonging to last tenant left
* Stove not in working order.

My complaint is that I have been waiting for nearly a month just for a response on this compensation. All call in regards of the stove not has been recorded and not once I was offered a temporary replacement.
I find it unfair I have to wait longer for a response, hence HNZ has not been maintaining this property appropriately.
I have a medical problem of Heart, kidney and liver failure. Unfortunately I hnz did not take that into consideration. I have been admitted into Auckland hospital about 12+ times due to poor health condition.
Currently I have had the rubbish removed, stove replace after 8 and half weeks. Still have bad smell of urine coming from the backdoor.
All I'm asking is for this to be sorted and compensation paid then I will be happy.
Roughly spent $160 per week which includes takeout and taxi to and from for 8 and a half weeks.

Not a happy tenant
02102973432

Yours faithfully,
Wendy Tahere

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From: Kainga Ora Correspondence
Kāinga Ora–Homes and Communities

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Attachment Response to FYI W Tahere.pdf
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Dear Ms Tahere

 

Please find attached a response from Rachel Kelly, Manager Government
Relations, to your letter dated 7 November 2019.

 

Please do not respond to this email address as incoming emails are not
monitored. You may either contact Kāinga Ora through
https://kaingaora.govt.nz/contact-us/ or email Kāinga Ora at
[1][email address].

 

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Freephone: 0800 801 601 | Mainline: (04) 439 3000 | Kāinga Ora - Homes and
Communities
PO BOX 2628 Wellington 6140  |  New Zealand Government  | 
www.kaingaora.govt.nz

 

 

 

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