Accident Compensation Corporation

Behaviours to uphold the Code of ACC Claimants’ Rights

Response by Accident Compensation Corporation to Scott on August 01, 2023.

Successful.

Kia ora Scott Please find attached our response to your official information request dated 23 July 2023. If you have any questions about the respons...

ACC Complaint Process

Request to Accident Compensation Corporation by Sarah. Annotated by Scott on July 20, 2023.

Partially successful.

Sarah, I hope this may assist you. In the files released by ACC, at page 13 is a document titled “Behaviours to uphold the Code of ACC Claimants R...

ACC's Code of Conduct

Response by Accident Compensation Corporation to AS Van Wey (Account suspended) on July 10, 2023.

Successful.

Kia ora, The latest Code of Conduct is available here https://www.acc.co.nz/assets/oia-responses/policy-pocument-for-acc-code-of-conduct-oia-response-...

ACC board minutes - Sept 2018

Response by Accident Compensation Corporation to Shane Gibson on June 17, 2022.

Partially successful.

Kia ora Shane Gibson Please find attached our response to your official information request dated 11 August 2021. If you have any questions about th...

ACC Privacy Policy and Request for Information

Response by Accident Compensation Corporation to Sarah on June 23, 2023.

Partially successful.

Kia ora Sarah Please find attached our response to your official information request dated 25 May 2023. If you have any questions about the response...

ACC Māori Health Navigation of ACC Claims for Māori

Response by Accident Compensation Corporation to Sarah on June 23, 2023.

Successful.

Kia ora Sarah Brodrick Please find attached our response to your official information request dated 26 May 2023. If you have any questions about the...

Functional Neurological Disorder & Head Injury ACC query

Response by Accident Compensation Corporation to Sarah on June 06, 2023.

Partially successful.

Kia ora Sarah Please find attached our response to your official information request dated 26 May 2023. If you have any questions about the response...

Personal Grievances for 2023 - 2022 - 2021

Response by Accident Compensation Corporation to Anthony Jordan on May 23, 2023.

Successful.

Kia ora Anthony, Please find attached our response to your official information request dated 25 April 2023. If you have any questions about the res...

ICT - Email Services

Response by Accident Compensation Corporation to Rodney Whitworth on August 04, 2020.

Partially successful.

Kia ora Rodney, Thank you for your email. We have provided our response to both of your requests under the OIA, and given the refusal ground. If you...

Role of 'SP Ministerial Writing' and 'Advisor'

Response by Accident Compensation Corporation to Anthony Jordan on May 10, 2023.

Successful.

Kia ora Anthony Please find attached our response to your official information request dated 4 May 2023. If you have any questions about the response...

Introduction of Current ACC Board Chairperson

Response by Accident Compensation Corporation to Anthony Jordan on May 10, 2023.

Successful.

Kia ora Anthony Thank you for your request of 25 April 2023, as below. ACC made one publication in relation to the announcement of Hon. Steve...

ACC Review specialist resources

Response by Accident Compensation Corporation to Jan Magee on April 21, 2023.

Successful.

Kia ora Jan Please find attached our response to your official information request dated 5 April 2023. If you have any questions about the response...

Authorised Managers

Response by Accident Compensation Corporation to Scott on April 27, 2023.

Successful.

Kia ora Scott Please find attached our response to your official information request dated 13 April 2023. If you have any questions about the respon...

Reference to the act that allows the ACC to access a Claimant ACC Private File in Conjunction with an Official Information Request

Response by Accident Compensation Corporation to Anthony Jordan on April 19, 2023.

Successful.

Kia ora Anthony Please find attached our response to your official information request dated 27 March 2023. If you have any questions about the respo...

Communication Plan Policy

Response by Accident Compensation Corporation to Scott on February 23, 2023.

Successful.

Kia ora Thank you for contacting ACC; this is an automatic reply to confirm we have received your email. We will try to respond your query...

Management Plan Policies

Response by Accident Compensation Corporation to Scott on March 21, 2023.

Successful.

Kia ora Scott Please find attached our response to your official information request dated 23 February 2023. If you have any questions about the re...

Surgical Mesh ACC Payments

Response by Accident Compensation Corporation to H Rogers on March 28, 2023.

Successful.

Kia ora H Rogers Please find attached our response to your official information request dated 07 March 2023. If you have any questions about the res...

Quality of Staff Scrutiny Process

Response by Accident Compensation Corporation to Anthony Jordan on March 20, 2023.

Successful.

Kia ora Anthony Please find attached our response to your official information request dated 28 February 2023. If you have any questions about the r...

Contact by ACC regarding payment concerns to Whanganui District Council

Response by Accident Compensation Corporation to J Buckingham on March 07, 2023.

Partially successful.

Kia ora From the claims that had received payments from the Whanganui District Council under the ERA, there was one phone conversation between ACC a...

Change in Sensitive Claims Handling.

Response by Accident Compensation Corporation to Amanda Murtagh on March 15, 2023.

Successful.

Kia ora Amanda Please find attached our response to your official information request dated 16 February 2023. If you have any questions about the res...

Underpaid Usual Loss of Potential Earnings during Covid 19 Lockdown

Response by Accident Compensation Corporation to Anthony Jordan on December 01, 2022.

Partially successful.

Kia ora Anthony Please find attached our response to your official information request dated 10 November 2022. If you have any questions about the...

ACC Staff Accessing Claimants files Without Proper Authority or Reason and Process in which the ACC Investigate such Allegations and Time Frames

Response by Accident Compensation Corporation to Anthony Jordan on February 13, 2023.

Successful.

Kia ora Anthony Please find attached our response to your official information request dated 29 November 2022. If you have any questions about the...

Motorcycle Safety Advisory Council Members

Response by Accident Compensation Corporation to john luke on February 02, 2023.

Successful.

Kia ora John Please find our answers to your questions from your official information request of 23 January 2023 below. We understand your request r...

Subscription / License cost for use of Snowflake / dbt

Response by Accident Compensation Corporation to Shane Gibson on January 20, 2023.

Successful.

Kia ora Shane Gibson Please find attached our response to your official information request dated 02 December 2022. If you have any questions about...

How many clients have been impacted by files that have been identified and confirmed as missing from ACC records?

Response by Accident Compensation Corporation to Carole Young on December 15, 2022.

Partially successful.

Kia ora Carole Please find attached our response to your official information request dated 18 November 2022. If you have any questions about the r...

FYI

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