Request for official information regarding ACC's policies and documentation associated with Initial Medical Assessments

David Lawson made this Official Information request to Accident Compensation Corporation

Response to this request is long overdue. By law Accident Compensation Corporation should have responded by now (details and exceptions). The requester can complain to the Ombudsman.

From: David Lawson

Dear Accident Compensation Corporation,

I am writing to respectfully request pursuant to the Official Information Act 1982 the following official information.

OIA Request 1:

Please provide copies of all documentation (including but not restricted to ACC policy and ACC employee training documentation...etc) associated with the Corporation's obligation to an ACC client in arranging/facilitating the provision of an initial medical assessment for ACC's clients that was in existence as at the 18 February 2012, together with any and all new iteration's that came into effect through until 31 December 2014.

Please ensure that the official information provided under OIA Request 1 specifies/clarifies the following;

1. The prerequisites that are required prior to an ACC case manager commencing the process of arranging for an Initial Medical Assessment to be conducted.

2. The minimum and maximum timeframes after the ACC client became injured for an Initial Medical Assessment to be arranged by an ACC case manager when an ACC client is in provision of weekly compensation entitlements.

3. Complete details of what information a case manager is required to provide to the initial medical assessor prior to an ACC client being reasonably required to attend an initial medical assessment, or an initial medical re-assessment, and or to ensure that the outcomes of an initial medical assessment, or re-assessment is safe from being legally challenged by an ACC claimant due to the omission of substantive medical information held on behalf of the ACC client by the Corporation which has been subsequently found not to have been provided to he initial medical assessor prior to an initial medical assessment or re-assessment.

Official Information Request 2.

I respectfully request confirmation on an annual basis, for the past 10 years as to the number of District Court cases that have been found in favor of an ACC Client when the Corporation has followed the recommendations of an initial medical assessor and made decisions based on this information, and an ACC client has challenged the Corporation for having omitted, or the Corporation having failed to have had provided an initial medical assessor substantive medical records held by the Corporation, which has lead to a District Court Judge requiring ACC to either

(a) conduct further medical assessment/ investigations on behalf of the ACC client with the substantive medical records that had been withheld or omitted by ACC from an initial medical assessor in the first instance, followed by ACC supporting any treatment and rehabilitation entitlements for the ACC prior to ACC being able to arrange any further initial medical assessments

(b) being required to be placed in front of an initial medical assessor for a reassessment using the information previously withheld and or omitted by ACC.

(c) In the cases where the District Court has not applied name suppression, nor withheld publication of the District Court legal rulings for privacy records in the cases confirmed under OIA Request 2 (a) and (b) above, please provide the the following information for each district court ruling in the following form;

[ACC Client's Name] V Accident Compensation Corporation [Year of ruling i.e 2014] [the applicable NZACC Number] [the date of the District Court Ruling] from the NZLII New Zealand Accident Compensation Appeals - ACC Appeals website.

Under s16(2) of the Official Information Act, my preferred way of receiving a response is by email to the address from which ACC received the original request, not by post.

I thank you for your time and assistance and look forward to receiving the Corporation's provision of this official information in compliance with the time frames permitted under the Official Information Act 1982.

Yours faithfully,

David Lawson

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From: Government Services
Accident Compensation Corporation

Thank you for contacting ACC; this is an automatic reply to confirm we
have received your email.

Depending on the nature of your request you may not receive an official
response for up to 20 working days. Be assured however, that we will
respond to your query as quickly as possible.

Our [1]website provides up to date news and information about our work.
You can also follow us on [2]Facebook and [3]Twitter. Further information
about how to contact us is also available [4]here. 

Kind regards,

[5][email address]

Government Engagement & Support, ACC

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5. mailto:[email address]

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From: Government Services
Accident Compensation Corporation


Attachment 0053994 OIA Response.pdf
399K Download View as HTML

Attachment Initial Medical Assessment.pdf
65K Download View as HTML


Kia ora David

 

Please find attached our response to your official information request of
1 April 2019.

 

Ngâ mihi

 

Emma Coats

 

 

   
       
Emma Coats, Manager OIA Services, ACC  
    ACC / OIA Services 2385 / Justice Centre - Level 7
PO Box 242 / Wellington 6011 / New Zealand / [1]www.acc.co.nz  
 
  ACC cares about the environment – please don’t print this email  
    unless it is really necessary. Thank you.

 

 

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

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1. http://www.acc.co.nz/

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From: David Lawson

Dear Emma Coats,

I note receipt of your response dated 2 May 2019 in response to my OIA Requests lodged through www.FYI.org.nz.

At this point I am following up your non supply on behalf of the Corporation of the original two referred referenced/footnoted policy copies of ACC’s Initial Medical Assessment policy which were in effect from

(1) 18 February 2012 through until the 2 September 2013, and
(2) then it's update which was in force between 2 September 2013 and 24 December 2012.

In the past the supply of policy documentation by Government Services has included on each page of the policy documentation provided under the OIA the source where the policy documentation has been obtained from and where an ACC employee can source the Policy from.

The content that you have forwarded me on the 2 May 2019, is neither referenced from where it has been sourced from and not on official ACC letterhead either. Since this information that I have requested is required for the use in review, and appeal matters, I respectfully request that you remediate the non supply of source page referenced copies of the original 2 sets of ACC’s Initial Medical Assessment policy documentation and supply me fully paged referenced copies of the ACC’s Initial Medical Assessment policy which were in effect from

(1) 18 February 2012 through until the 2 September 2013, and
(2) then it's update which was in force between 2 September 2013 and 24 December 2012.

under urgency by the end of business working day on Monday 13 May 2019, so as to remediate your current breach of my rights under the Official Information Act 1982 with the Corporation not having provided me with the copies of the specific source referenced ACC’s Initial Medical Assessment policies which were in effect between 18 February 2014 and 24 November 2014.

Please ensure each page of the content provided to me is page referenced with the internal acc source where the policy documentation was located within ACC, or it's computer data bace which stores ACC policy and training manuals, for when the ACC staff required access to it.

Yours sincerely,

David Lawson

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From: David Lawson

Dear Emma Coats,

I note receipt of your response dated 2 May 2019 in response to my OIA Requests lodged through www.FYI.org.nz.

At this point I am following up your non supply on behalf of the Corporation of the original two referred referenced/footnoted policy copies of ACC’s Initial Medical Assessment policy which were in effect from

(1) 18 February 2012 through until the 2 September 2013, and
(2) then it's update which was in force between 2 September 2013 and 24 December 2012.

In the past the supply of policy documentation by Government Services has included on each page of the policy documentation provided under the OIA the source where the policy documentation has been obtained from and where an ACC employee can source the Policy from.

The content that you have forwarded me on the 2 May 2019, is neither referenced from where it has been sourced from and not on official ACC letterhead either. Since this information that I have requested is required for the use in review, and appeal matters, I respectfully request that you remediate the non supply of source page referenced copies of the original 2 sets of ACC’s Initial Medical Assessment policy documentation and supply me fully paged referenced copies of the ACC’s Initial Medical Assessment policy which were in effect from

(1) 18 February 2012 through until the 2 September 2013, and
(2) then it's update which was in force between 2 September 2013 and 24 December 2012.

under urgency by the end of business working day on Monday 13 May 2019, so as to remediate your current breach of my rights under the Official Information Act 1982 with the Corporation not having provided me with the copies of the specific source referenced ACC’s Initial Medical Assessment policies which were in effect between 18 February 2014 and 24 November 2014.

Please ensure each page of the content provided to me is page referenced with the internal acc source where the policy documentation was located within ACC, or it's computer data bace which stores ACC policy and training manuals, for when the ACC staff required access to it.

Please return the official information that was originally requested under OIA Request 1 on the 1 April 2019 back through the www.fyi.org.nz site.

Yours sincerely,

David Lawson

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Anthony Jordan left an annotation ()

I wonder how many Medical Assets are unaccounted for and still sitting on people's garages etc

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From: Government Services
Accident Compensation Corporation


Attachment OIA response ref 0054237.pdf
426K Download View as HTML


Kia ora David

 

Please find attached our response to your official information request
dated 9 May 2019. If you have any questions about the response you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us a
call on [3]0800 101 996.

 

If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [4]here. 

 

 

Ngâ mihi

Emma Coats

   
       
Emma Coats, Manager OIA Services, ACC  
    ACC / OIA Services 2385 / Justice Centre - Level 7
PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz  
 
  ACC cares about the environment – please don’t print this email  
    unless it is really necessary. Thank you.

 

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

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2. https://www.acc.co.nz/contact/
3. file:///tmp/tel:0800101996
4. https://get.adobe.com/nz/reader/
5. http://www.acc.co.nz/

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