Staff Training re Exceptional Circumstances
Gregory Soar made this Official Information request to Ministry of Social Development
Response to this request is long overdue. By law Ministry of Social Development should have responded by now (details and exceptions). The requester can complain to the Ombudsman.
From: Gregory Soar
Dear Ministry of Social Development,
1. Is a WINZ office manager expected to know about and have a working knowledge of the “Exceptional Circumstances’” scheme?
2. What authority is being used to enable a WINZ OFFICE MANAGER to refuse to accept an application for help using exceptional circumstances by informing the client “WINZ does not do that” as has twice now been said to me?
3. What legal authority does WINZ use to refuse to accept an application in general? (Distinct from refusing one. Not accepting not reading not giving due diligence)
Yours faithfully,
Gregory Soar
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
Offensive? Unsuitable?
Requests for personal information and vexatious requests are not considered valid requests for Official Information (read more).
If you believe this request is not suitable, you can report it for attention by the site administrators
Report this request