OIA response time statistics

Mark Hanna made this Official Information request to Department of Corrections

The request was partially successful.

From: Mark Hanna

Tēnā koutou,

For the past four years, I have been keeping records of the time it takes for various agencies to respond to requests I’ve made to them under the OIA and LGOIMA via the website fyi.org.nz. I’ve noticed, over this relatively small data set, that response times have fallen into three roughly equal groups:

- Responses received before the due date
- Responses received on the due date (the majority of which are received after 4pm)
- Responses received after the due date

I think this may be indicative of agencies disregarding the requirement that responses to requests must be sent as soon as reasonably practicable. However, this data set is relatively small and restricted to requests made by a single person.

I am interested in accessing more complete datasets to see if my anecdotal observations hold up. I am aware of statistics regarding OIA response times that have been published by the State Services Commission for 2015/16 and for 2016/17, however the closest statistic in these sets is the number or proportion of OIA requests “handled within the legislated timeframe”.

Unfortunately, this measurement obscures the behaviour I am trying to measure. If I applied the same measurement to my smaller data set, I would find that 69% of requests were handled within the legislated timeframe. However, that statistic does not reflect that fact that 45% of those requests only received a response on the last allowable day.

Please release the following information, from 1 July 2016 to 30 June 2017, broken down by request:

1. The date on which the request was received.
2. The date on which the request was answered.
2a. If the request was answered on the last allowable day, the time at which the request was answered
3. Whether or not the request was extended under section 15A of the OIA.
3a. If the request was extended, the date on which notice of the extension was sent to the requester.
3b. If the notice of extension was sent to the requester on the last allowable day, the time at which the notice of extension was sent to the requester.
3c. If the request was extended, the duration of the extension.
4. The outcome of the request (e.g. all information released, transferred to another agency).

Please provide all information in an accessible, searchable format. A spreadsheet format, such as CSV or XLSX, is preferable for tabular data.

Please also explain any relevant caveats that should be kept in mind when analysing this information, including the licence under which it is released.

If any part of my request is unclear, please don't hesitate to contact me.

If any of the information that I have requested is unavailable or would be difficult to retrieve, but similar information might be readily available, I would be happy to discuss altering or refining my request.

I am aware that the time at which responses and notifications of extensions were sent may not be recorded centrally and may be difficult or impossible to retrieve. If extracting this information is likely to require this request to be refused under section 18(f) of the OIA, please let me know, as in that case I would likely be happy to refine my request based on what information could be provided.

Ngā mihi,
Mark Hanna

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From: Mark Hanna

Tēnā koutou,

I'd like to update the request I sent yesterday regarding OIA response time statistics. I had asked for statistics for the period 1 July 2016 to 30 June 2017, however this was a mistake. I had instead intended to ask for statistics for the period 1 July 2017 - 30 December 2017, please use that instead.

Sorry for the inconvenience.

Ngā mihi,
Mark Hanna

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From: Info@Corrections
Department of Corrections


Attachment Mark Hanna C95340 Extension.pdf
51K Download View as HTML


Dear Mr Hanna,

Please find attached and extension letter in regards to your OIA request.

Kind regards,

Ministerial Services
Department of Corrections Ara Poutama Aotearoa
Mayfair House | 44-52 The Terrace |  Private Box 1206 | Wellington

-----Original Message-----
From: Mark Hanna [mailto:[FYI request #7622 email]]
Sent: 17 April 2018 12:31 p.m.
To: Info@Corrections
Subject: Re: Official Information request - OIA response time statistics

Tēnā koutou,

I'd like to update the request I sent yesterday regarding OIA response time statistics. I had asked for statistics for the period 1 July 2016 to 30 June 2017, however this was a mistake. I had instead intended to ask for statistics for the period 1 July 2017 - 30 December 2017, please use that instead.

Sorry for the inconvenience.

Ngā mihi,
Mark Hanna

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[FYI request #7622 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
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If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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The information in this message is the property of the New Zealand Department of Corrections. It is intended only for the person or entity to which it is addressed and may contain privileged or in confidence material. Any review, storage, copying, editing, summarising, transmission, retransmission, dissemination or other use of, by any means, in whole or part, or taking any action in reliance upon, this information by persons or entities other than intended recipient are prohibited. If you received this in error, please contact the sender and delete the material from all computers.

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From: Info@Corrections
Department of Corrections


Attachment image001.jpg
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Attachment Mark Hanna C95340 Response.pdf
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Attachment OIA requests received and responded to 1 July to 30 December 2017.xlsx
186K Download View as HTML


Dear Mr Hanna,

 

Please find attached Corrections response to your OIA request.

 

Hyperlink that is referred to in the response -
[1]http://www.ssc.govt.nz/sites/all/files/o....

 

Kind regards,

 

Ministerial Services

Department of Corrections Ara Poutama Aotearoa

Mayfair House | 44-52 The Terrace |  Private Box 1206 | Wellington

[2]1 [3]4,3,2

 

 

 

-----Original Message-----
From: Mark Hanna [mailto:[FYI request #7622 email]]
Sent: 17 April 2018 12:31 p.m.
To: Info@Corrections
Subject: Re: Official Information request - OIA response time statistics

 

Tēnā koutou,

 

I'd like to update the request I sent yesterday regarding OIA response
time statistics. I had asked for statistics for the period 1 July 2016 to
30 June 2017, however this was a mistake. I had instead intended to ask
for statistics for the period 1 July 2017 - 30 December 2017, please use
that instead.

 

Sorry for the inconvenience.

 

Ngā mihi,

Mark Hanna

 

 

 

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Please use this email address for all replies to this request:

[FYI request #7622 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

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--------------------------------------------------------------------------------------------------------------------------------------------------------------------------The
information in this message is the property of the New Zealand Department
of Corrections. It is intended only for the person or entity to which it
is addressed and may contain privileged or in confidence material. Any
review, storage, copying, editing, summarising, transmission,
retransmission, dissemination or other use of, by any means, in whole or
part, or taking any action in reliance upon, this information by persons
or entities other than intended recipient are prohibited. If you received
this in error, please contact the sender and delete the material from all
computers.

References

Visible links
1. http://www.ssc.govt.nz/sites/all/files/o...
2. http://www.corrections.govt.nz/
3. file:///tmp/foiextract20180528-118-1xkcoqw#MicrosoftOfficeMap0

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Mark Hanna left an annotation ()

I have sent a follow-up request to ask for clarification on the data provided: https://fyi.org.nz/request/8034-oia-resp...

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