Parking restrictions on Margan Ave, New Lynn

Sonya Russell made this Official Information request to Auckland Transport

Response to this request is long overdue. By law Auckland Transport should have responded by now (details and exceptions). You can complain to the Ombudsman.

From: Sonya Russell

Dear Auckland Transport,

Please advise when (date and time) the signs were erected on Margan Ave outside the old church (opposite the Old Woodshop) that restricts parking to 90 minutes 8am-6pm Monday to Sunday?

Yours faithfully,
Sonya Russell

Link to this

From: Info (AT)


Attachment image001.jpg
4K Download


Dear Sonya,

 

Thank you for contacting Auckland Transport in regards to the Official
Information Request.

 

Your case reference number is: CAS-648159-G7R1T1.

 

We have forwarded your enquiry to the appropriate team for further
investigation and response.

 

If necessary, you may be contacted for further clarification.

 

We will endeavour to respond to you within a timely manner, there may be
some delays during the holiday period.

 

Thank you for bringing this matter to our attention.

 

Auckland Transport wishes you a safe and happy holiday season.

 

If you have any further enquiries we could assist with please do not
hesitate to contact us via [1]our website or phone us on 09 355 3553.

 

Kind regards,

 

 

Shyamala I Customer Feedback [3]Description: Description: Description:
Co-ordinator Description: Description: Description:
Description: Description: Description:
Private Bag 92250, Auckland 1142 Description: Description: Description:
cid:image001.jpg@01D0CAD2.B51835B0
P 09 355 3553

[2]www.at.govt.nz

 

 

We value your feedback. Click [4]here to complete a brief customer
satisfaction survey.

 

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. https://at.govt.nz/about-us/contact-us/
2. http://www.at.govt.nz/
4. https://aucklandtransport.asia.qualtrics...

Link to this

From: Sonya Russell

Dear Info (AT),

I am following up on my OIA request that was submitted in December 2017 and it has now been longer than 20 working days since your original response. Please could you follow up and let me know when I can expect an answer to my question?

Yours sincerely,

Sonya Russell

Link to this

From: Info (AT)

Thank you for contacting Auckland Transport.

 

Your email will be referred to a member of our customer services team, who
will respond to you directly or refer your query to the appropriate
business unit.

 

Please kindly note this mailbox is not monitored during the weekend or
afterhours (i.e. before 8am and after 5.30pm).

 

If you have an urgent enquiry, please phone our call centre directly on 09
355 3553. The Auckland Transport call centre is open 24 hours a day, 7
days a week, including public holidays.

 

Please do not respond to this email as this is an automated message.

 

Kind regards

 

Customer Response Team

Auckland Transport

[1]at.govt.nz

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.aucklandtransport.govt.nz/

Link to this

From: Sonya Russell

Dear Auckland Transport,

I submitted an OIA request on 18 December 2017 (ref: CAS-648159-G7R1T1) and did not receive a reply within 20 days. I followed up again on 22 Feb 2018 and had no response and it is now 12 June 2018 and a response to my request is long overdue. You are required by law to respond to my request and this delay is unacceptable, particularly when my request is a simple question and does not require locating or reviewing documents.

If I do not get a response within 7 days I will be following up with the Ombudsman. I would also like an explanation for this exceptionally long delay in response and suggest you review your internal processes to deal with OIA requests.

Yours faithfully,

Sonya Russell

Link to this

Things to do with this request

Anyone:
Auckland Transport only: