Dear Ranvir,

Your email looks like a complaint, rather than a request for official information.

For information about how to make a complaint to INZ, please see https://www.immigration.govt.nz/contact/....

To help INZ respond to your complaint, you will need to provide further details so we can identify you. Such information includes your:
• Full name as it appears on your passport
• Date of birth
• INZ client number
• INZ application number
• Passport number

Regards,
Fraser

Fraser Stretton
SENIOR ADVISOR

Business Management Team - Business Strategy and Governance, Immigration New Zealand
Ministry of Business, Innovation & Employment

[email address] | +64 4 896 5316
15 Stout Street, PO Box 1473, Wellington, New Zealand

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Dear Ranvir,

We may consider granting you a visa under section 61 of the Immigration Act 2009, but only in special cases. Below is some information about making such requests.

A request from a person who does not hold a visa is not assessed like a visa application. An immigration officer handling a request:
—has no obligation to consider the request
—does not have to provide any reasons for their decision to grant or refuse
—is not obligated to make any enquiries about the information the person has provided in support of the request, or about other information INZ may hold about the person independently of what was provided
—is not obligated to grant a visa of the type or length requested (for example, they can grant a visitor visa instead of a work visa), and
—is not obligated to grant a visa even if the person requesting it appears to meet the criteria for a visa under a certain category.

Each request is handled by a senior immigration officer at the INZ Manukau Area Office. There are no processing timeframes for requests.

To make a request, you should request a visa in writing and explain your circumstances as fully as possible. You should also provide any appropriate evidence to support your request. There are no mandatory documents or fees required to make a request, but you should consider providing the following:
—your personal details such as your name, date of birth and Immigration New Zealand client number so that we can identify you
—why you remained in New Zealand after your visa expired, any reasons you can’t return to your home country, or another country and apply for a visa from there
—any information about your personal circumstances, such as family and employment, that support your reasons for wanting to stay in New Zealand, and
—any information about how your presence in New Zealand can contribute to our country, particularly if you intend to stay here on a long term basis.

It is not necessary to send us your original passport.

Send your request together with your supporting documents to:

Immigration New Zealand
PO Box 76895
Manukau City
Auckland 2241

If we approve your request in principle, you must pay NZ $365 to have a temporary visa granted, and NZ $870 for each resident visa. The fee is incurred for each person granted a visa (temporary visas for a family of four people would cost $1460). If we decide to approve your request in principle and you have not given us your credit card details, we will contact you to request the fee.

If we refuse your request, you must leave New Zealand immediately. If you do not depart voluntarily, you risk being served a deportation order and being deported.

I hope you find this information useful.

Regards,
Fraser

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