Bay Dream Concert 2 January 2016 Noise Complaints Received and Acted on

Lorraine Ward made this Official Information request to Tauranga City Council

The request was successful.

From: Lorraine Ward

Dear Tauranga City Council,

Under the Official Information Act, can you please advise how many complaints were made regarding the noise levels emanating from the Bay Dream Concert held at the ASB Park Stadium on 2 January 2016, what the dBel readings were, what actions were taken by the Tauranga City Council and whether the following council policy as per your website was followed, and why the noise was not curtailed for over 9 hours, and if police were involved and if not why not:

If noise is deemed to be excessive the enforcement officer will issue an excessive noise direction. This notice requires the noise to be reduced immediately and is effective for a period of 72 hours.  If further complaints are received and the noise level has not been reduced within the 72 hour period after an excessive noise direction has been issued, an enforcement officer, accompanied by a police officer, can enter the premises and remove whatever is making the noise, or render it inoperable

I shall be making an official complaint to the city council regarding this and require the information to support this.

Regards,

L Ward

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From: Info
Tauranga City Council

Thank you for contacting Tauranga City Council. Unfortunately you have
contacted us outside business hours.

Your email will be referred on the next working day to a member of our
Customer Services team who will respond to you directly or refer your
query to the appropriate person whom will respond to you within 2 working
days.
If your query is urgent please call us on 07 577 7000 and an Advisor will
be available to help you.

Regards

Tauranga City Council
Phone 07 577 7000
Fax 07 577 7193
www.tauranga.govt.nz
91 Willow Street, Private Bag 12022, Tauranga 3143 New Zealand

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From: TaurangaCityCouncil
Tauranga City Council

Dear Lorraine

Thank you for your enquiry.

I have passed your request on to our Governance Department, under
reference no. 570121.  They will contact you within five working days.

If you have any further enquiries you would like to discuss, please do not
hesitate to contact at [1][Tauranga City Council request email] or  on Ph: 07 577 7000 and
an Advisor will be available to help you.

Regards

 

  

Sharon Powell | Advisor: Call Centre

Tauranga City Council | Phone 07 577 7000 |Fax 07 577 7193 |
[2]www.tauranga.govt.nz

91 Willow Street, Private Bag 12022, Tauranga 3143 New Zealand

 

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From: Jane Payne
Tauranga City Council

Good morning,

 

We acknowledge receipt of your email requesting information regarding the
noise levels emanating from the Bay Dream Concert held at ASB Park Stadium
on 2 January 2016.

 

This matter is receiving attention and we will contact you again as soon
as practicable, but within 20 working days at the most to let you have a
full reply.

 

Kind regards

Jane Payne | Administrator: Legal
Tauranga City Council | 07 577 7000 | [1][email address] |
[2]www.tauranga.govt.nz

 

 

 

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Tauranga City Council

Dear LORRAINE WARD

You recently contacted Tauranga City Council with a work request (570121) regarding Customer Message.

This email is to advise you that this job has now been completed.

If you have any further enquiries please contact Tauranga City Council on 5777 000.

Tauranga City Council

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From: Jane Payne
Tauranga City Council


Attachment SC364 C364016020414470.pdf
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Good afternoon,

 

Please find attached correspondence in respect of your request received on
3 January 2016.

 

 

Kind regards

 

Jane Payne | Administrator: Legal
Tauranga City Council | 07 577 7000 | [email address] |
www.tauranga.govt.nz

 

 

 

 

 

The contents of this e-mail and any attachments is confidential and may be
privileged and/or subject to copyright.  Unauthorised use, distribution or
copying of the contents is expressly prohibited.  If you are not the
intended recipient, notify the sender immediately, delete the email and
attachments and all copies from your system, and do not use, read,
distribute, disclose or copy its contents.  Violation of this notice may
be unlawful.  Views expressed in this e-mail and attachments are those of
the author, and not necessarily those of Tauranga City Council.  Tauranga
City Council does not accept liability for any loss, damage or consequence
arising from this email and/or attachments containing any virus, defect,
data corruption or transmission error.
This email has been scrubbed for your protection by SMX. For more
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