Forensic Mental Health Uniforms - Nurses and Mental Heslth Assistants
Grace. R. made this Official Information request to Health New Zealand
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From: Grace. R.
Dear Health New Zealand,
Can you please provide information regarding uniforms for nurses (registered, enrolled etc) and mental health assistants/psychiatric assistants working within Forensic mental health inpatient environments. Including, but not limited to, high, medium and low security wards (e.g. Lock, Unlocked, or transitional wards).
Area that may be included, but not restricted to
- Mason clinic
- Henry Rongomau Bennett Centre/Puawai Forensic services
- Stanford house
- Ratonga-Rua-o-Porirua
- Hillmorton
- Wakari
Or any other mental health units under health NZ providing forensic mental health support.
please outline each ward if uniform varies (as different acutity wards may require different uniform).
Please outline which areas/wards have a specific uniform, if so what, or if RNs/MHAs wear civies (e.g. Normal clothing without branded or identification to maintain patient privacy and reduce power imbalance between staff and patient for therapeutic purposes).
Any further questions in relation to the request please pass them on
Yours faithfully,
G.R
From: hnzOIA
Tçnâ koe,
Thank you for your email.
Under the Official Information Act (OIA), agencies are required to respond
to requests for official information as soon as reasonably practicable and
no later than 20 working days after receiving them.
If your request is for data that Health NZ holds, have you checked
[1]Lighthouse first to see if the data you are seeking is already
published?
Lighthouse is a searchable catalogue that makes a range of data and
analytics products available to New Zealanders to enable easier, faster
access to insights about health services.
You can find further information about how OIA timeframes are calculated,
including the Ombudsman’s OIA calculator, at the link below:
[2]Official information calculators | Ombudsman New Zealand
We will provide a response to your request in line with the statutory
timeframes set out in the OIA.
We appreciate your understanding and patience during this time.
Ngâ mihi,
Health NZ | Te Whatu Ora
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From: hnzOIA
Kia ora Grace,
Thank you for your request for information on 18 March 2026 regarding
uniforms for nurses and mental health assistants. Please find attached our
response to your request.
If you have any questions, you can contact us at
[1][email address].
If you are not happy with this response, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at [2]www.ombudsman.parliament.nz or by phoning 0800 802 602.
Ngā mihi,
Sacha
Government Services (OIA)
[3][email address]
Health New Zealand | Te Whatu Ora
Statement of confidentiality: This email message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege. If you are not the intended recipient, do not read, use,
disseminate, distribute or copy this message or attachments. If you have
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2. http://www.ombudsman.parliament.nz/
3. mailto:[email address]
From: Grace. R.
Kia ora
Thank you for your response and time,
The reply states that the uniform programme is driven by staff comfort, ease of supply, clear professional identification, positive patient experiences, and national consistency, while also noting that decisions regarding uniforms versus civvies in forensic mental health settings are made locally.
However, the information provided identifies only one region where uniforms are compulsory. I would appreciate clarification on how this aligns with the stated intent of national consistency and if this will be reviewed with the role out of new uniforms.
If national consistency is a key rationale, please clarify why Waikato forensic mental health staff are from 2024 were longer permitted to wear civvies, while other regions continue to retain this option, and how this aligns with the statement that uniform decisions are made locally.
Further, during the 2024 Waikato region mental health compulsory inpatient uniform rollout, community-based staff were permitted to continue wearing civvies (with the option of wearing uniforms), while inpatient forensic wards were made compulsory - only with further consultation secondary from push back from unions. Staff who frequent public areas with patients were required to wear compulsory unbranded uniforms - however there’s are still very identifiable in large groups. Please confirm whether this reflects current policy and uniform rollout rationals, having differentiation between service types within the same region.
Additional clarification is requested in relation to the following:
* Cost: Whether cost efficiency considerations include any analysis comparing full uniform provision versus maintaining civvies as an option. As allowing civvies, or reintroducing civvies during the may uniform roll out in the Waikato area as an option would likely reduce uniform-related costs.
* Consistency: Whether there is a defined national or local dress code policy for civvies, and whether this is considered an alternative mechanism for achieving consistency. A clear dress code for civvies could achieve consistency without removing flexibility. (Some NGOs that have civvies have policies standing what colours staff can wear, if role identification is a concern, or more identifiable ID cards seen overseas - large font RN; EN; MHA)
* Staff feedback: What formal processes exist for staff to raise concerns regarding uniform design and implementation, including feedback on current issues such as material, visibility, and comfort. Multiple Waikato staff have raised concerns about the new uniforms, particularly the unbranded bright synthetic polos, with limited evidence of these concerns being meaningfully addressed. Please advise what formal pathways exist for escalation.
* Patient experience: How the use of uniforms versus civvies in mental health inpatient and community settings has been assessed in relation to therapeutic engagement, power dynamics, and patient privacy. Non-uniform approaches are widely recognised in mental health settings as supporting therapeutic relationships and reducing power imbalance. In community settings, uniformed groups may also inadvertently identify individuals as patients, impacting privacy and dignity.
Please also clarify:
* Whether Waikato’s policy regarding compulsory forensic mental health uniforms will be reviewed to align with the stated objectives of the may uniform role out : ease of supply, cost-effectiveness, staff comfort, patient experience, and national consistency
* Whether there are any plans to introduce a nationally consistent approach that includes the option of civvies in mental health settings where clinically appropriate
Thank you again for your time to read through and respond,
Ngaa mihi nui
Grace. R.
From: hnzOIA
Tçnâ koe,
Thank you for your email.
Under the Official Information Act (OIA), agencies are required to respond
to requests for official information as soon as reasonably practicable and
no later than 20 working days after receiving them.
If your request is for data that Health NZ holds, have you checked
[1]Lighthouse first to see if the data you are seeking is already
published?
Lighthouse is a searchable catalogue that makes a range of data and
analytics products available to New Zealanders to enable easier, faster
access to insights about health services.
You can find further information about how OIA timeframes are calculated,
including the Ombudsman’s OIA calculator, at the link below:
[2]Official information calculators | Ombudsman New Zealand
We will provide a response to your request in line with the statutory
timeframes set out in the OIA.
We appreciate your understanding and patience during this time.
Ngâ mihi,
Health NZ | Te Whatu Ora
Statement of confidentiality: This email message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege. If you are not the intended recipient, do not read, use,
disseminate, distribute or copy this message or attachments. If you have
received this message in error, please notify the sender immediately and
delete this message
References
Visible links
1. https://www.tewhatuora.govt.nz/for-healt...
https://www.tewhatuora.govt.nz/for-healt...
2. https://aus01.safelinks.protection.outlo...
https://www.ombudsman.parliament.nz/agen...
From: hnzOIA
Kia ora Grace,
Thank you for your request for information to Health New Zealand on 29
April 2026 regarding forensic mental health uniforms. Please find attached
our response to your request.
If you have any questions, you can contact us at
[1][email address].
If you are not happy with this response, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at [2]www.ombudsman.parliament.nz or by phoning 0800 802 602.
Ngā mihi,
Sacha
Government Services (OIA)
[3][email address]
Health New Zealand | Te Whatu Ora
Statement of confidentiality: This email message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege. If you are not the intended recipient, do not read, use,
disseminate, distribute or copy this message or attachments. If you have
received this message in error, please notify the sender immediately and
delete this message
References
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1. mailto:[email address]
2. http://www.ombudsman.parliament.nz/
3. mailto:[email address]
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