Rachal Mackay's emails on 'anti-vaccine sentiment' and 'digital security' in the education sector
Erika Whittome made this Official Information request to Health New Zealand
Response to this request is delayed. By law, Health New Zealand should normally have responded promptly and by (details and exceptions)
From: Erika Whittome
Dear Health New Zealand,
I am requesting Rachel Mackay's 2021 specific emails based on 7 September 2021 dated
minutes of the "Covid-19 Vaccine Immunisation Program Steering Group"
(page 158 onwards from https://fyi.org.nz/request/15656/respons...)
The minutes dated 7 Sept 2021 of the "Covid-19 Vaccine Immunisation Program Steering Group" on page 161 say:
"Update on school-based vaccinations (Rachel Mackay)
------------------------------------------------------------------------------
As of today, we have communicated with the Ministry of Education and Tertiary Institutions that employees are now eligible for priority to be vaccinated.
...
-It is noted there are some difficulties with anti-vaccine sentiment in this environment. The Ministry of Health is meeting with the digital security team to review the security settings."
Would you please share:
1. All the 2021 emails from Rachel Mackay that contain the following keywords/phrases:
digital,
digital security,
security,
anti-vaccine,
antivaccine-sentiment,
sentiment
The date range is for 2021. If there are too many, I am happy to narrow the date scope based on the start and end dates you locate in your keyword search.
2. Please include any related or attached memos, minutes, work orders, IT change control forms, IT Requests, IT firewall changes, texts, emails and correspondence to external providers, contractors, consultations, network security etc around the above
Yours faithfully,
Erika Whittome
From: hnzOIA
Tçnâ koe, Erika
Thank you for your email.
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From: hnzOIA
Kia ora Erika
Thank you for your request of 22 December 2025 for the following
information:
I am requesting Rachel Mackay's 2021 specific emails based on 7 September
2021 dated minutes of the "Covid-19 Vaccine Immunisation Program Steering
Group"
(page 158 onwards from
[1]https://aus01.safelinks.protection.outlo...)
The minutes dated 7 Sept 2021 of the "Covid-19 Vaccine Immunisation
Program Steering Group" on page 161 say:
Update on school-based vaccinations (Rachel Mackay)
------------------------------------------------------------------------------
As of today, we have communicated with the Ministry of Education and
Tertiary Institutions that employees are now eligible for priority to be
vaccinated.
...
It is noted there are some difficulties with anti-vaccine sentiment in
this environment. The Ministry of Health is meeting with the digital
security team to review the security settings."
Would you please share:
1. All the 2021 emails from Rachel Mackay that contain the following
keywords/phrases:
digital,
digital security,
security,
anti-vaccine,
antivaccine-sentiment,
sentiment
The date range is for 2021. If there are too many, I am happy to narrow
the date scope based on the start and end dates you locate in your keyword
search.
2. Please include any related or attached memos, minutes, work orders, IT
change control forms, IT Requests, IT firewall changes, texts, emails and
correspondence to external providers, contractors, consultations, network
security etc around the above.
This correspondence is to advise you that we have transferred your request
in full to the Ministry of Health (the Ministry). This is because the
information to which your request relates is not held by Health NZ but is
believed to be more closely connected with the functions of the Ministry.
In these circumstances, we are required by section 14 of the Official
Information Act to transfer your request.
You should expect to hear from the Ministry in due course about your
request. If you need to get in touch with the Ministry, you can contact
them at [email address].
If you are not happy with this response, you have the right to make a
complaint to the Ombudsman under section 28(3) of the OIA. Information
about how to do this is available at [2]http://www.ombudsman.parliament.nz
or by phoning 0800 802 602.
Ngā mihi
Cassandra
Government Services
Health New Zealand | Te Whatu Ora
Statement of confidentiality: This email message and any accompanying
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References
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1. https://fyi.org.nz/request/15656/respons...
2. http://www.ombudsman.parliament.nz/
hide quoted sections
From: OIA Requests
Health New Zealand
Kia ora Erika,
Thank you for your request under the Official Information Act 1982 (the
Act), received by the Ministry of Health on 7 January 2026. You requested:
"I am requesting Rachel Mackay's 2021 specific emails based on 7 September
2021 dated minutes of the "Covid-19 Vaccine Immunisation Program Steering
Group" (page 158 onwards from
https://fyi.org.nz/request/15656/respons...)
The minutes dated 7 Sept 2021 of the "Covid-19 Vaccine Immunisation
Program Steering Group" on page 161 say:
"Update on school-based vaccinations (Rachel Mackay)
------------------------------------------------------------------------------
As of today, we have communicated with the Ministry of Education and
Tertiary Institutions that employees are now eligible for priority to be
vaccinated.
...
-It is noted there are some difficulties with anti-vaccine sentiment in
this environment. The Ministry of Health is meeting with the digital
security team to review the security settings."
Would you please share:
1. All the 2021 emails from Rachel Mackay that contain the following
keywords/phrases:
digital,
digital security,
security,
anti-vaccine,
antivaccine-sentiment,
sentiment
The date range is for 2021. If there are too many, I am happy to narrow
the date scope based on the start and end dates you locate in your keyword
search.
2. Please include any related or attached memos, minutes, work orders, IT
change control forms, IT Requests, IT firewall changes, texts, emails and
correspondence to external providers, contractors, consultations, network
security etc around the above."
The reference number for your request is H2026077326. As required under
the Act, the Ministry will endeavour to respond to your request no later
than 20 working days after the day your request was
received: [1]http://www.ombudsman.parliament.nz/.
Please be advised that due dates for requests received on 27 November 2025
onwards will take into account the summer holiday period (25 December 2025
to 15 January 2026). Please refer to this guide for an explanation of
the [2]statutory obligations under the Official Information Act 1982.
If you have any queries related to this request, please do not hesitate to
get in touch ([3][email address]).
Ngā mihi,
OIA Services Team
Ministry of Health | Manatū Hauora
M[4]inistry of Health information releases
------------------- Original Message -------------------
From: Erika Whittome <[5][FOI #33351 email]>;
Received: Mon Dec 22 2025 06:05:02 GMT+1300 (New Zealand Daylight Time)
To: [6][Health New Zealand request email];
Subject: Official Information request - Rachal Mackay's emails on
'anti-vaccine sentiment' and 'digital security' in the education sector
Dear Health New Zealand,
I am requesting Rachel Mackay's 2021 specific emails based on 7 September
2021 dated
minutes of the "Covid-19 Vaccine Immunisation Program Steering Group"
(page 158 onwards from
[7]https://aus01.safelinks.protection.outlo...)
The minutes dated 7 Sept 2021 of the "Covid-19 Vaccine Immunisation
Program Steering Group" on page 161 say:
"Update on school-based vaccinations (Rachel Mackay)
------------------------------------------------------------------------------
As of today, we have communicated with the Ministry of Education and
Tertiary Institutions that employees are now eligible for priority to be
vaccinated.
...
-It is noted there are some difficulties with anti-vaccine sentiment in
this environment. The Ministry of Health is meeting with the digital
security team to review the security settings."
Would you please share:
1. All the 2021 emails from Rachel Mackay that contain the following
keywords/phrases:
digital,
digital security,
security,
anti-vaccine,
antivaccine-sentiment,
sentiment
The date range is for 2021. If there are too many, I am happy to narrow
the date scope based on the start and end dates you locate in your keyword
search.
2. Please include any related or attached memos, minutes, work orders, IT
change control forms, IT Requests, IT firewall changes, texts, emails and
correspondence to external providers, contractors, consultations, network
security etc around the above
Yours faithfully,
Erika Whittome
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[8][FOI #33351 email]
Is [9][Health New Zealand request email] the wrong address for Official Information
requests to Health New Zealand? If so, please contact us using this form:
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Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[11]https://aus01.safelinks.protection.outlo...
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
****************************************************************************
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legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
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If you have received this message in error, please notify the sender
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References
Visible links
1. http://www.ombudsman.parliament.nz/
2. https://aus01.safelinks.protection.outlo...
https://www.ombudsman.parliament.nz/reso...
3. mailto:[email address]
4. https://www.health.govt.nz/about-ministr...
https://www.health.govt.nz/about-ministr...
5. mailto:[FOI #33351 email]
6. mailto:[Health New Zealand request email]
7. https://fyi.org.nz/request/15656/respons...
8. mailto:[FOI #33351 email]
9. mailto:[Health New Zealand request email]
10. https://fyi.org.nz/change_request/new?bo...
11. https://fyi.org.nz/help/officers
hide quoted sections
From: OIA Requests
Health New Zealand
Kia ora,
Thank you for your request for official information, received on 7 January
2026 for:
“I am requesting Rachel Mackay's 2021 specific emails based on 7
September 2021
dated minutes of the "Covid-19 Vaccine Immunisation Program Steering
Group"
(page 158 onwards from
https://fyi.org.nz/request/15656/respons...)
The minutes dated 7 Sept 2021 of the "Covid-19 Vaccine Immunisation
Program
Steering Group" on page 161 say:
"Update on school-based vaccinations (Rachel Mackay)
------------------------------------------------------------------------------
As of today, we have communicated with the Ministry of Education and
Tertiary
Institutions that employees are now eligible for priority to be
vaccinated.
...
-It is noted there are some difficulties with anti-vaccine sentiment in
this
environment. The Ministry of Health is meeting with the digital security
team to
review the security settings."
Would you please share:
1. All the 2021 emails from Rachel Mackay that contain the following
keywords/phrases:
digital,
digital security,
security,
anti-vaccine,
antivaccine-sentiment,
sentiment
The date range is for 2021. If there are too many, I am happy to narrow
the date
scope based on the start and end dates you locate in your keyword search.
2. Please include any related or attached memos, minutes, work orders, IT
change
control forms, IT Requests, IT firewall changes, texts, emails and
correspondence to external providers, contractors, consultations, network
security etc around the above”
We are contacting you in accordance with section 18B of the Official
Information Act 1982 (the Act) as your request, as it is currently worded,
is for a very large volume of information. Your request may be refused
under section 18(f) of the Act as the information requested cannot be made
available without substantial collation or research.
In order to provide you with information sooner and in order to work
within a more manageable request, are you happy to refine your request?
Please respond by 23 January so that we can consider your refinement in
our response to your request.
Please note, under section 15 of the Official Information Act 1982, any
clarification or amendments made to a request within seven working days
after the date it is received, that request may be treated as a new
request and the time limit for the response restarts.
We look forward to receiving your response.
Ngā mihi,
OIA Services Team
Ministry of Health | Manatū Hauora
****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************
hide quoted sections
From: OIA Requests
Health New Zealand
Kia ora,
The Ministry is contacting you to follow up on the refinement of your
request for information.
Please advise whether you are happy to refine your request. We look
forward to receiving your response.
Ngā mihi,
OIA Services Team
Ministry of Health | Manatū Hauora
--------------------------------------------------------------------------
From: OIA Requests
Sent: Wednesday, 21 January 2026 14:57
To: [FOI #33351 email]
<[FOI #33351 email]>
Subject: Refinement of your request for information, ref: H2026077326
CRM:0489501
Kia ora,
Thank you for your request for official information, received on 7 January
2026 for:
“I am requesting Rachel Mackay's 2021 specific emails based on 7
September 2021
dated minutes of the "Covid-19 Vaccine Immunisation Program Steering
Group"
(page 158 onwards from
https://fyi.org.nz/request/15656/respons...)
The minutes dated 7 Sept 2021 of the "Covid-19 Vaccine Immunisation
Program
Steering Group" on page 161 say:
"Update on school-based vaccinations (Rachel Mackay)
------------------------------------------------------------------------------
As of today, we have communicated with the Ministry of Education and
Tertiary
Institutions that employees are now eligible for priority to be
vaccinated.
...
-It is noted there are some difficulties with anti-vaccine sentiment in
this
environment. The Ministry of Health is meeting with the digital security
team to
review the security settings."
Would you please share:
1. All the 2021 emails from Rachel Mackay that contain the following
keywords/phrases:
digital,
digital security,
security,
anti-vaccine,
antivaccine-sentiment,
sentiment
The date range is for 2021. If there are too many, I am happy to narrow
the date
scope based on the start and end dates you locate in your keyword search.
2. Please include any related or attached memos, minutes, work orders, IT
change
control forms, IT Requests, IT firewall changes, texts, emails and
correspondence to external providers, contractors, consultations, network
security etc around the above”
We are contacting you in accordance with section 18B of the Official
Information Act 1982 (the Act) as your request, as it is currently worded,
is for a very large volume of information. Your request may be refused
under section 18(f) of the Act as the information requested cannot be made
available without substantial collation or research.
In order to provide you with information sooner and in order to work
within a more manageable request, are you happy to refine your request?
Please respond by 23 January so that we can consider your refinement in
our response to your request.
Please note, under section 15 of the Official Information Act 1982, any
clarification or amendments made to a request within seven working days
after the date it is received, that request may be treated as a new
request and the time limit for the response restarts.
We look forward to receiving your response.
Ngā mihi,
OIA Services Team
Ministry of Health | Manatū Hauora
****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************
hide quoted sections
From: Erika Whittome
Dear OIA Requests,
Apologies for the delay. This site was sending "bad gateway" errors so I was unable to reply.
Please describe how you are offering to refine the request exactly?
I wish to clarify that I am requesting all Rachel's 2021 correspondence with:
digital,
digital security,
security,
anti-vaccine,
anti-vaccine sentiment
The minutes with her statements reflecting the above are dated 7 Sept 2021, so 1 Sept - 31 Dec 2021 please.
Yours sincerely,
Erika Whittome
From: OIA Requests
Health New Zealand
Kia ora,
The Ministry is following up on the below refinement request.
We look forward to your response.
Ngā mihi,
OIA Services Team
Ministry of Health | Manatū Hauora
--------------------------------------------------------------------------
From: OIA Requests <[email address]>
Sent: Tuesday, 27 January 2026 14:09
To: [FOI #33351 email]
<[FOI #33351 email]>
Subject: Re: Refinement of your request for information, ref: H2026077326
CRM:0489501
Kia ora,
The Ministry is contacting you to follow up on the refinement of your
request for information.
Please advise whether you are happy to refine your request. We look
forward to receiving your response.
Ngā mihi,
OIA Services Team
Ministry of Health | Manatū Hauora
--------------------------------------------------------------------------
From: OIA Requests
Sent: Wednesday, 21 January 2026 14:57
To: [FOI #33351 email]
<[FOI #33351 email]>
Subject: Refinement of your request for information, ref: H2026077326
CRM:0489501
Kia ora,
Thank you for your request for official information, received on 7 January
2026 for:
“I am requesting Rachel Mackay's 2021 specific emails based on 7
September 2021
dated minutes of the "Covid-19 Vaccine Immunisation Program Steering
Group"
(page 158 onwards from
https://fyi.org.nz/request/15656/respons...)
The minutes dated 7 Sept 2021 of the "Covid-19 Vaccine Immunisation
Program
Steering Group" on page 161 say:
"Update on school-based vaccinations (Rachel Mackay)
------------------------------------------------------------------------------
As of today, we have communicated with the Ministry of Education and
Tertiary
Institutions that employees are now eligible for priority to be
vaccinated.
...
-It is noted there are some difficulties with anti-vaccine sentiment in
this
environment. The Ministry of Health is meeting with the digital security
team to
review the security settings."
Would you please share:
1. All the 2021 emails from Rachel Mackay that contain the following
keywords/phrases:
digital,
digital security,
security,
anti-vaccine,
antivaccine-sentiment,
sentiment
The date range is for 2021. If there are too many, I am happy to narrow
the date
scope based on the start and end dates you locate in your keyword search.
2. Please include any related or attached memos, minutes, work orders, IT
change
control forms, IT Requests, IT firewall changes, texts, emails and
correspondence to external providers, contractors, consultations, network
security etc around the above”
We are contacting you in accordance with section 18B of the Official
Information Act 1982 (the Act) as your request, as it is currently worded,
is for a very large volume of information. Your request may be refused
under section 18(f) of the Act as the information requested cannot be made
available without substantial collation or research.
In order to provide you with information sooner and in order to work
within a more manageable request, are you happy to refine your request?
Please respond by 23 January so that we can consider your refinement in
our response to your request.
Please note, under section 15 of the Official Information Act 1982, any
clarification or amendments made to a request within seven working days
after the date it is received, that request may be treated as a new
request and the time limit for the response restarts.
We look forward to receiving your response.
Ngā mihi,
OIA Services Team
Ministry of Health | Manatū Hauora
****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************
hide quoted sections
From: Erika Whittome
Dear OIA Requests,
Refine how exactly?
Yours sincerely,
Erika Whittome
From: OIA Requests
Health New Zealand
Kia ora Erika,
Thank you for your response. As of now, we’re working with the updated
date range you provided in your previous email: 1 September to 31 December
2021. There’s nothing further you need to do at this stage, we’ll proceed
using those parameters.
Ngā mihi,
OIA Services Team
Ministry of Health | Manatū Hauora
--------------------------------------------------------------------------
From: Erika Whittome <[FOI #33351 email]>
Sent: Tuesday, 10 February 2026 07:10
To: OIA Requests <[email address]>
Subject: Re: Refinement of your request for information, ref: H2026077326
CRM:0489501
Dear OIA Requests,
Refine how exactly?
Yours sincerely,
Erika Whittome
-----Original Message-----
Kia ora,
The Ministry is following up on the below refinement request.
We look forward to your response.
Ngā mihi,
OIA Services Team
Ministry of Health | Manatū Hauora
--------------------------------------------------------------------------
From: OIA Requests <[email address]>
Sent: Tuesday, 27 January 2026 14:09
To: [FOI #33351 email]
<[FOI #33351 email]>
Subject: Re: Refinement of your request for information, ref: H2026077326
CRM:0489501
Kia ora,
The Ministry is contacting you to follow up on the refinement of your
request for information.
Please advise whether you are happy to refine your request. We look
forward to receiving your response.
Ngā mihi,
OIA Services Team
Ministry of Health | Manatū Hauora
--------------------------------------------------------------------------
From: OIA Requests
Sent: Wednesday, 21 January 2026 14:57
To: [FOI #33351 email]
<[FOI #33351 email]>
Subject: Refinement of your request for information, ref: H2026077326
CRM:0489501
Kia ora,
Thank you for your request for official information, received on 7
January
2026 for:
“I am requesting Rachel Mackay's 2021 specific emails based on 7
September 2021
dated minutes of the "Covid-19 Vaccine Immunisation Program Steering
Group"
(page 158 onwards from
[1]https://aus01.safelinks.protection.outlo...)
The minutes dated 7 Sept 2021 of the "Covid-19 Vaccine Immunisation
Program
Steering Group" on page 161 say:
"Update on school-based vaccinations (Rachel Mackay)
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #33351 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://aus01.safelinks.protection.outlo...
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************
References
Visible links
1. https://fyi.org.nz/request/15656/respons...
2. https://fyi.org.nz/help/officers
hide quoted sections
From: OIA Requests
Health New Zealand
Kia ora,
Please find attached the response for your request for official
information.
Ngā mihi,
OIA Services Team
Ministry of Health | Manatū Hauora
****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************
hide quoted sections
From: Erika Whittome
Dear OIA Requests,
The response says
“The Ministry’s initial search yielded over 10,000 individual results, which would
require substantial manual collation and research to discern the contents and relevance to your
request.”
Then you say there are none in a date range which you asked me provide. What is the date range please for the 10,000+ emails then ?
Yours sincerely,
Erika Whittome
From: OIA Requests
Health New Zealand
Kia ora Erika,
To clarify, the 10,000+ results came from our initial keyword only search,
before any date range was applied. Our system brings up anything
containing those keywords, even if it’s not actually relevant to your
request. This is due to the design of our information system, which
captures all keyword matches.
When we later refined the request and applied the date range you provided,
the system behaves the same way in that it still returns all keyword
matches within that timeframe, and many of those won’t be in scope. We
then need to manually review each result to determine relevance.
Ngā mihi,
OIA Services Team
Ministry of Health | Manatū Hauora
--------------------------------------------------------------------------
From: Erika Whittome <[FOI #33351 email]>
Sent: Saturday, 14 February 2026 17:46
To: OIA Requests <[email address]>
Subject: Re: Response to your official information act request,
ref: H2026077326 CRM:0489501
Dear OIA Requests,
The response says
“The Ministry’s initial search yielded over 10,000 individual results,
which would
require substantial manual collation and research to discern the contents
and relevance to your
request.”
Then you say there are none in a date range which you asked me provide.
What is the date range please for the 10,000+ emails then ?
Yours sincerely,
Erika Whittome
-----Original Message-----
Kia ora,
Please find attached the response for your request for official
information.
Ngā mihi,
OIA Services Team
Ministry of Health | Manatū Hauora
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #33351 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[1]https://aus01.safelinks.protection.outlo...
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
****************************************************************************
Statement of confidentiality: This e-mail message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege.
If you are not the intended recipient, do not read, use, disseminate,
distribute or copy this message or attachments.
If you have received this message in error, please notify the sender
immediately and delete this message.
****************************************************************************
References
Visible links
1. https://fyi.org.nz/help/officers
hide quoted sections
From: Erika Whittome
Dear OIA Requests,
You said
“ To clarify, the 10,000+ results came from our initial keyword only search,
before any date range was applied. Our system brings up anything
containing those keywords, even if it’s not actually relevant to your
request. This is due to the design of our information system, which
captures all keyword matches.”
So there are 10,000 hits for those keywords I requested.
A keyword either achieves a results or no result. You say there are results and under the act, I would like there to be some collaborative effort in sharing the information. As we know Ms Mackay discussed these keywords in a CVTAG meeting .in 2021.
Can you please share the emails with these keyword search results for 1st Jan 2021 - 31 Dec 2021?
Yours sincerely,
Erika Whittome
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