Complaints received about Trustpower
Jesse Archer made this Official Information request to Commerce Commission
The request was successful.
From: Jesse Archer
Dear Commerce Commission,
Please for the calendar years listed below, advise how many complaints have been received against Trustpower and what the subject or summary of each complaint was.
Years:
2014
2013
2012
2011
2010
Yours faithfully,
Jesse Archer
General Manager
Full Flavour Ltd
From: Contact
Commerce Commission
Thank you for contacting the Commerce Commission. Your complaint or enquiry will be recorded in our database.
COMPLAINTS
If you have contacted us with a complaint, then it will go through our assessment process to determine if the matters raised are within the Commission’s jurisdiction and whether it meets our enforcement criteria<http://www.comcom.govt.nz/the-commission...>. This process can take up to two months, we will contact you once it has been completed. You can find out more about our complaints process in our fact sheet<http://www.comcom.govt.nz/the-commission...>.
If you have any supporting information or documents relating to your complaint please retain them, and we will contact you if they are required.
REQUESTS FOR INFORMATION
If your enquiry was a request for information under the Official Information Act this will be responded to within 20 working days.
GENERAL ENQUIRIES
If you have a general enquiry we will respond as soon as we can. In the meantime, please take a look at our fact sheets (Fair Trading<http://www.comcom.govt.nz/fair-trading/f...>, Competition<http://www.comcom.govt.nz/business-compe...>, Consumer Credit<http://www.comcom.govt.nz/consumer-credi...> or Regulated Industries<http://www.comcom.govt.nz/regulated-indu...>) where you may find the answer to your question.
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From: OIA Requests
Commerce Commission
Dear Mr Archer,
Please find attached the Commerce Commission’s response to your OIA
request, alongside one attachment which contains a table of the
information requested.
Kind regards,
Alex
OIA Co-ordinator
Information Systems | Organisational Performance
Commerce Commission l Te Komihana Tauhokohoko
44 The Terrace l PO Box 2351 l Wellington 6140 l New Zealand
E: [1][email address]
The information contained in this e-mail may be legally privileged and
CONFIDENTIAL. If you are not the intended recipient you are hereby
notified that any use, dissemination, distribution or reproduction of
this message is prohibited.
If you have received this message in error, please delete the message
and notify the sender. Any views or opinions presented are solely
those of the author and are not those of the Commerce Commission.
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