Complaints received about Trustpower

Jesse Archer made this Official Information request to Commerce Commission

The request was successful.

From: Jesse Archer

Dear Commerce Commission,

Please for the calendar years listed below, advise how many complaints have been received against Trustpower and what the subject or summary of each complaint was.

Years:

2014
2013
2012
2011
2010

Yours faithfully,

Jesse Archer
General Manager
Full Flavour Ltd

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From: Contact
Commerce Commission

Thank you for contacting the Commerce Commission. Your complaint or enquiry will be recorded in our database.

COMPLAINTS
If you have contacted us with a complaint, then it will go through our assessment process to determine if the matters raised are within the Commission’s jurisdiction and whether it meets our enforcement criteria<http://www.comcom.govt.nz/the-commission...>. This process can take up to two months, we will contact you once it has been completed. You can find out more about our complaints process in our fact sheet<http://www.comcom.govt.nz/the-commission...>.

If you have any supporting information or documents relating to your complaint please retain them, and we will contact you if they are required.

REQUESTS FOR INFORMATION
If your enquiry was a request for information under the Official Information Act this will be responded to within 20 working days.

GENERAL ENQUIRIES
If you have a general enquiry we will respond as soon as we can. In the meantime, please take a look at our fact sheets (Fair Trading<http://www.comcom.govt.nz/fair-trading/f...>, Competition<http://www.comcom.govt.nz/business-compe...>, Consumer Credit<http://www.comcom.govt.nz/consumer-credi...> or Regulated Industries<http://www.comcom.govt.nz/regulated-indu...>) where you may find the answer to your question.

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If you have received this message in error, please delete the message
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From: OIA Requests
Commerce Commission


Attachment OIA 15.50 Trust Power.pdf
645K Download View as HTML

Attachment OIA 15.50 Attachment A.PDF.pdf
1.6M Download View as HTML


Dear Mr Archer,

 

Please find attached the Commerce Commission’s response to your OIA
request, alongside one attachment which contains a table of the
information requested.

 

Kind regards,

Alex

 

 

OIA Co-ordinator

Information Systems | Organisational Performance

Commerce Commission l Te Komihana Tauhokohoko

44 The Terrace l PO Box 2351 l Wellington 6140 l New Zealand

E: [1][email address]

 

 

The information contained in this e-mail may be legally privileged and
CONFIDENTIAL. If you are not the intended recipient you are hereby
notified that any use, dissemination, distribution or reproduction of
this message is prohibited.
If you have received this message in error, please delete the message
and notify the sender. Any views or opinions presented are solely
those of the author and are not those of the Commerce Commission.

 

 

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