Tēnā koe Sheree Vluggen

Thank you for your email received 16 September 2015, under the Official Information Act 1982. Your request has been forwarded to the appropriate officials at National office to respond. You may expect a response to be sent to you as soon as possible.

Nāku noa, na

Official and Parliamentary Information team | Ministerial and Executive Services
Ministry of Social Development

Our Purpose:
We help New Zealanders to help themselves to be safe, strong and independent
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū motuhake

-----Original Message-----
From: Sheree Vluggen [mailto:[FOI #3153 email]]
Sent: Wednesday, 16 September 2015 8:21 a.m.
To: OIA_Requests (MSD)
Subject: Official Information Act request - WellStop Inc. performance against contracts held with MSD

15 September 2015

Chief Executive
Ministry of Social Development PO Box 1556 Wellington 6140

Re: Official Information Request

Dear Sir

I am writing to make an official information request under the Official Information Act 1982.

Dr Peter Bushnell, Chairman of WellStop Inc. an NGO that holds contracts with the Ministry. In an email communication to me dated 28 August 2015, Dr Bushnell has made claims that:

“Further I have no doubt that WellStop cares for clients and takes appropriate steps to ensure client safety. Recent audits by CYF have indicated that WellStop meets all standards for both care of staff and care of clients, including appropriate reporting to CYF.”

My request is for information about the nature and results of the audits the Ministry of Social Development conducts on WellStop’s processes and performance against their contract deliverables on both the ‘Early Intervention’ and ‘Youth’ contracts the Ministry holds with WellStop Inc.

The information I am requesting is as follows:

1. When was WellStop last audited by the Ministry and what period of time did this audit cover?

2. When will WellStop next be audited by the Ministry and what period of time will this audit cover?

3. What are WellStop’s contract deliverables and service standards for both their ‘Early Intervention’ and ‘Youth’ contracts?

4. What was WellStop’s performance against those contract deliverables and service standards at their last audit?

5. What WellStop documentation is reviewed as part of the audits on both these contracts?

6. Is WellStop’s ‘Critical Incident Report Register’ reviewed as part of the audits on both these contracts?

7. Is WellStop’s ‘Notifications to CYF Register’ reviewed as part of the audit on both these contracts?

8. What, if any, other processes do the Ministry utilise to satisfy itself that WellStop Inc. takes actions that appropriately identify and manage risk for both the clients WellStop Inc. is contracted to provide service to, and for the staff that provide those services on the ‘Early Intervention’ and ‘Youth’ contracts?

Given I am requesting this information because I remain concerned about a child’s safety, and the safety of WellStop Inc. staff working with clients funded through the ‘Early Intervention’ and ‘Youth’ contracts, could you please treat my request for this information as urgent, and expedite your response.

Yours sincerely

SHEREE VLUGGEN

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This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry.

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Tēnā koe Sheree Vluggen,

 

Please find attached a letter advising the need to extend the time
available to respond to your request of 16 September 2015 until 12
November 2015.

 

Apologies for any inconvenience this causes.

 

Nāku noa, na

 

Official and Parliamentary Information team | Ministerial and Executive
Services

Ministry of Social Development

 

Our Purpose:
We help New Zealanders to help themselves to be safe, strong and
independent
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū
motuhake

 

 

 

 

------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
-------------------------------

Tēnā koe Sheree Vluggen,

 

Please find attached a letter advising the need to extend the time
available to respond to your request of 16 September 2015 until 12
November 2015.

 

Apologies for any inconvenience this causes.

 

Nāku noa, na

 

Official and Parliamentary Information team | Ministerial and Executive
Services

Ministry of Social Development

 

Our Purpose:
We help New Zealanders to help themselves to be safe, strong and
independent
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū
motuhake

 

 

 

------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
-------------------------------

 

 

Tçnâ koe Sheree Vluggen

 

Please find attached the Ministry’s response to your Official Information
Act 1982 request of 16 September 2015.

 

Nâku noa, na

 

Official and Parliamentary Information team | Ministerial and Executive
Services

Ministry of Social Development

 

Our Purpose:
We help New Zealanders to help themselves to be safe, strong and
independent
Ko ta mâtou he whakamana tangata kia tû haumaru, kia tû kaha, kia tû
motuhake

 

------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
-------------------------------