Annual Plan Working Group

Maurice Gerbinald made this Official Information request to Tauranga City Council

Response to this request is delayed. By law, Tauranga City Council should normally have responded promptly and by (details and exceptions)

From: Maurice Gerbinald

Dear Tauranga City Council,

Please kindly provide all communications, meetings notes etc involving the working group stood up to find savings and efficiencies within council capital and operational programs for the 2026 AP and please provide a list of all "savings and efficiencies" that were output from this working group.

Yours faithfully,

Maurice Gerbinald

Link to this

From: Info Tauranga City Council
Tauranga City Council

Dear Maurice Gerbinald 

Thank you for contacting Tauranga City Council. If your matter is of an
urgent nature, then please call us immediately on 07 577 7000.

Your email has been referred to a member of our Customer Services team who
will respond to you directly within 2 working days or refer your query to
the appropriate person for their response.

If we use a contractor to action your request on our behalf, the
information you've provided us may be passed on to that contractor. For
information about how we collect, use, and disclose personal information,
and your rights to request access to and correction of the personal
information we hold about you, please see our Privacy Statement on our
website.

If you have any further enquiries, please do not hesitate to contact us on
Ph: 07 577 7000, or email us at [1][Tauranga City Council request email] and an Advisor
will be available to help you.

Kind regards

Tauranga City Council
Phone 07 577 7000
[2]www.tauranga.govt.nz
21 Devonport Road, Private Bag 12022, Tauranga 3143, New Zealand

References

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1. mailto:[Tauranga City Council request email]
2. http://www.tauranga.govt.nz/

Link to this

From: Info Tauranga City Council
Tauranga City Council

Kia ora and hello Maurice  

 

Thank you for your email.

 

I have passed your request on to our Democracy Services team, under
reference no. 290620251454.  

 

If you have any further enquiries you would like to discuss, please do not
hesitate to contact us on Ph: 07 577 7000 or email us at
[Tauranga City Council request email] and an Advisor will be available to help you.

 

Nga mihi and regards
 
Steph Williams  | Advisor: Contact Centre
Tauranga City Council | Phone 07 577 7000 | [1]www.tauranga.govt.nz
21 Devonport Road, Private Bag 12022, Tauranga 3143, New Zealand

 

 

From: [FOI #31432 email]

Sent: Sunday, June 29, 2025 9:57 AM

To: [Tauranga City Council request email]

Subject: Official Information request - Annual Plan Working Group

--------------------------------------------------------------------------

Dear Tauranga City Council,

Please kindly provide all communications, meetings notes etc involving the
working group stood up to find savings and efficiencies within council
capital and operational programs for the 2026 AP and please provide a list
of all "savings and efficiencies" that were output from this working
group.

Yours faithfully,

Maurice Gerbinald

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #31432 email]

Is [Tauranga City Council request email] the wrong address for Official Information
requests to Tauranga City Council? If so, please contact us using this
form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

References

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1. http://www.tauranga.govt.nz/

Link to this

From: Maurice Gerbinald

Dear Info Tauranga City Council,

May I please have an update on this request?

Yours sincerely,

Maurice Gerbinald

Link to this

From: Info Tauranga City Council
Tauranga City Council

Dear Maurice Gerbinald 

Thank you for contacting Tauranga City Council. If your matter is of an
urgent nature, then please call us immediately on 07 577 7000.

Your email has been referred to a member of our Customer Services team who
will respond to you directly within 2 working days or refer your query to
the appropriate person for their response.

If we use a contractor to action your request on our behalf, the
information you've provided us may be passed on to that contractor. For
information about how we collect, use, and disclose personal information,
and your rights to request access to and correction of the personal
information we hold about you, please see our Privacy Statement on our
website.

If you have any further enquiries, please do not hesitate to contact us on
Ph: 07 577 7000, or email us at [1][Tauranga City Council request email] and an Advisor
will be available to help you.

Kind regards

Tauranga City Council
Phone 07 577 7000
[2]www.tauranga.govt.nz
21 Devonport Road, Private Bag 12022, Tauranga 3143, New Zealand

References

Visible links
1. mailto:[Tauranga City Council request email]
2. http://www.tauranga.govt.nz/

Link to this

From: Info
Tauranga City Council


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Kia ora Maurice,

 

Thank you for your follow up.

 

Unfortunately, as this request was logged during a system update, we have
found that it did not reach our Democracy Team.

 

We have sent this through now to be actioned accordingly.

The Democracy Team will be in contact with you directly.

 

We apologize sincerely for this.

 

 

Kind Regards,

Georgia | Contact Centre Leader
Tauranga City Council | 07 577 7000 |
[1][Tauranga City Council request email] | [2]www.tauranga.govt.nz

 

 

[3]What's on email signature

  

 

From: [4][FOI #31432 email]

Sent: Monday, July 28, 2025 11:48 AM

To: [5][Tauranga City Council request email]

Subject: Re: Official Information request - Annual Plan Working Group

--------------------------------------------------------------------------

Dear Info Tauranga City Council,

May I please have an update on this request?

Yours sincerely,

Maurice Gerbinald

-----Original Message-----

Kia ora and hello Maurice  

 

Thank you for your email.

 

I have passed your request on to our Democracy Services team, under
reference no. 290620251454.  

 

If you have any further enquiries you would like to discuss, please do not
hesitate to contact us on Ph: 07 577 7000 or email us at
[Tauranga City Council request email] and an Advisor will be available to
help you.

 

Nga mihi and regards
 
Steph Williams  | Advisor: Contact Centre
Tauranga City Council | Phone 07 577 7000 | [1][6]www.tauranga.govt.nz
21 Devonport Road, Private Bag 12022, Tauranga 3143, New Zealand

 

 

From: [FOI #31432 email]

Sent: Sunday, June 29, 2025 9:57 AM

To: [Tauranga City Council request email]

Subject: Official Information request - Annual Plan Working Group

--------------------------------------------------------------------------

Dear Tauranga City Council,

Please kindly provide all communications, meetings notes etc involving the
working group stood up to find savings and efficiencies within council
capital and operational programs for the 2026 AP and please provide a list
of all "savings and efficiencies" that were output from this working
group.

Yours faithfully,

Maurice Gerbinald

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #31432 email]

Is [Tauranga City Council request email] the wrong address for Official
Information
requests to Tauranga City Council? If so, please contact us using this
form:
[7]https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[8]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

References

Visible links
1. [9]http://www.tauranga.govt.nz/

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[10][FOI #31432 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[11]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

References

Visible links
1. mailto:[Tauranga City Council request email]
2. http://www.tauranga.govt.nz/
4. mailto:[FOI #31432 email]
5. mailto:[Tauranga City Council request email]
6. http://www.tauranga.govt.nz/
7. https://fyi.org.nz/change_request/new?bo...
8. https://fyi.org.nz/help/officers
9. http://www.tauranga.govt.nz/
10. mailto:[FOI #31432 email]
11. https://fyi.org.nz/help/officers

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From: Democracy Services
Tauranga City Council

Kia ora Maurice

I am writing to acknowledge receipt of your official information request
below dated 28 July 2025.

We will endeavour to respond to your request as soon as possible and in
any event no later than 22 August 2025, being 20 working days after the
day your request was received. If we are unable to respond to your request
by then, we will notify you of an extension of that timeframe.

Your request is being handled by the Democracy Services team. If you have
any queries, please feel free to contact us by emailing
[1][email address

If any additional factors come to light which are relevant to your
request, please contact us so that these can be taken into account.

Ngā mihi

Sarah Pharo | Administrator: Democracy Services
Tauranga City Council | 07 577 7000 |
[2][email address]

 

 

From: [Tauranga City Council request email] <[Tauranga City Council request email]>
Sent: Monday, 28 July 2025 2:14 pm
To: Democracy Services <[email address]>
Subject: Origen Contact Centre # 1215415 [REFER]

 

Origen Contact Centre

Transaction: 1215415 [ View Transaction >> [3]Click here to view your CC
Transaction ]
Created: 28 Jul 2025 @ 02:12pm by Georgia Armstrong [
[4][email address] ]
Type/Subtype: Democracy / LGOIMA
Priority: ROUTINE
Action: REFER
Your Position: DEMADMIN

Message:

You have a new ROUTINE external request for
which you are the referral.

Details:
Entered restrospectively as Ozone was down.

Email to Infoline on 29/6/2025 at 14:51

Sender: [5][FOI #31432 email]

No attachments

Email reads:
Dear Tauranga City Council,

Please kindly provide all communications, meetings notes etc involving the
working group stood up to find savings and efficiencies within council
capital and operational programs for the 2026 AP and please provide a list
of all "savings and efficiencies" that were output from this working
group.

Yours faithfully,
Maurice Gerbinald

Parcel:

Phone:

This is due for completion on 04 Aug 2025

To view the Service Request please click on the link above.

For instructions on how to do this please click on the
following link: [6]http://file.tauranga.govt.nz/1462499

This message was automatically generated by the Origen Contact Centre

WF/25/0/0/0/AFTER/R/REFER/ORG/DEMADMIN

References

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1. mailto:[email address]
2. mailto:[email address]
3. file:///tmp/ozone:/|/f|CC2000|/id|1215415|/s|WINDOWS|/e|LIVE
4. mailto:[email address]
5. mailto:[FOI #31432 email]
6. http://file.tauranga.govt.nz/1462499

Link to this

From: Maurice Gerbinald

Dear Democracy Services,

I will be complaining to the Ombudsman and Mayor Mahe about your handling of this request and to as the receipt was confirmed by your organisation on June 29, 2025 and a case number raised with the Democracy Services department. How am I to know if a request was lost in the ozone (as you put it) or a recycle bin?

I request you give this request a high priority as the delay is all due to internal staff and systems issues. I will be requesting the same from the Mayor.

Yours sincerely,

Maurice Gerbinald.

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