Kia ora   

  

Thank you for your email to the Minister of Health and Minister for
Pacific Peoples, Hon Dr Shane Reti.    

  

We will endeavour to respond to your email as soon as possible. However,
due to the high volume of emails, we may not be able to provide you with
an individualised response. Please note:  

* If you are an Whangârei constituent contacting the Minister about an
issue related to his electorate, your email will be passed to his
electorate office for consideration.  
* Invitations and requests to meet with the Minister will be considered
and his office will be in touch with you in due course.  
* Requests for official information will be managed in accordance with
provisions of the Official Information Act 1982, which may include a
transfer to a more relevant Minister or agency.  

 

If your email falls outside of the Minister's portfolio responsibilities,
expresses a personal view, or is copied to multiple Members of Parliament,
then your email will be noted and may be transferred to another Minister’s
office, or there may be no further response to you.  

 

If your email relates to matters including:  

* Smokefree 2025, smoking or vaping - these matters fall within the
portfolio responsibilities of Hon Casey Costello, Associate Minister
of Health. You can contact her by emailing
[1][email address].  
* Mental health & ACC - these matters fall within the portfolio
responsibilities of Hon Matt Doocey, Minister for ACC, Minister for
Mental Health, and Associate Minister of Health. You can contact him
by emailing [2][email address].  
* Pharmac, Medsafe or medicines funding - these matters fall within the
portfolio responsibilities of Hon David Seymour, Associate Minister of
Health. You can contact him by emailing
[3][email address].  

 

Further delegations details of Associate Ministers of Health can be found
[4]here.  

Please do not expect a response from this office if your email relates to
the above matters.   

  

If it’s a medical emergency – call 111  

* This can include chest pain or tightness, difficulty breathing,
choking, severe bleeding or bleeding that won’t stop, sudden weakness
or difficulty talking, fainting or unconsciousness.  

  

Vaccination advice  

* Call the Vaccination Healthline for information about COVID-19, flu,
MMR (measles, mumps, and rubella), Boostrix (whooping cough) on 0800
28 29 26 8AM – 6PM Monday to Friday.  
* You can also visit: [5]bookmyvaccine.health.nz/.  

  

Other health support and services  

* Healthline – call free on 0800 611 116   

* if you’re concerned or not sure about something  
* if you can’t access a GP or you don’t have one  
* for advice about what’s happening for you and next steps  
* if you want advice on finding services near visit [6]Healthpoint.
 

* Healthcare services and support [7]available in New Zealand.  
* Contact your doctor or clinician.  
* Need to talk? Free call or text 1737 any time for support from a
trained counsellor.   
* Call the COVID-19 Healthline on 0800 358 5453.  
* For disability health and wellbeing support:  

* visit the Whaikaha [8]website  
* with any general health concerns, including managing COVID-19,
call the Disability Helpline on 0800 11 12 13 or text 8988.  

Ngâ mihi

 

Office of Hon Dr Shane Reti 

Minister of Health 
 
Minister for Pacific Peoples 
Email: [email address] 

Private Bag 18041, Parliament Buildings, Wellington 6160, New Zealand 

--------------------------------------------------------------------------

References

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1. mailto:[email address]
2. mailto:[email address]
3. mailto:[email address]
4. http://www.dpmc.govt.nz/our-business-uni...
5. https://bookmyvaccine.health.nz/
6. https://www.healthpoint.co.nz/
7. https://info.health.nz/services-support/
8. https://www.whaikaha.govt.nz/support-and...

Kia Ora Lauren

 

Thank you for your request for official information under the Official
Information Act 1982 (the Act) to the Office of Hon Dr Shane Reti. You
requested:

 

“Two recent cases point to this being a significant national problem:

-     What supports and resources has the government put in place to
ensure that further harm is prevented?

-     What review processes has the government put in place to determine
how extensive the issue is?

-     What advice has the Minister received from the Health and Disability
Commissioner on this matter?

-     What advice has the Minister received from the Chief Coroner on this
matter?

-     What advice has the Minister received from Te Whatu Ora on this
matter?

-     What advice has the Minister received from ACC on this matter?

-     What advice has the Minister received from the Ministry of Health on
this matter?

-     What advice has the Minister received from Ambulance Services on
this matter?

-     Has each of these recent cases been briefed to the Minister, from
both Te Whatu Ora and Ministry of Health- please release copies of those
briefs.”

 

The reference number for your request is: SROIA-352

As required under the Official Information Act 1982, the Office will
endeavour to respond to your request no later than 20 working days after
the day your request was received. You can expect a response by 29
November 2024.

 

Under section 28(3) of the Act you have the right to ask the Ombudsman to
review any decisions made under this request. The Ombudsman may be
contacted by email at: [1][email address] or by calling 0800
802 602. 

 

 

Ngâ mihi

 

 

Office of Hon Dr Shane Reti

Minister of Health

Minister for Pacific Peoples
Email: [2][email address]

Private Bag 18041, Parliament Buildings, Wellington 6160, New Zealand

 

 

 

 

 

-----Original Message-----
From: Lauren Doocy <[FOI #29026 email]>
Sent: Saturday, 2 November 2024 10:15 PM
To: Shane Reti (MIN) <[email address]>
Subject: SROIA-352: Official Information request - Emergency Call Centres

 

Dear Shane Reti,

 

Emergency medical call centres have been implicated in a number of
high-profile deaths in New Zealand, over many years:

-
[3]https://urldefense.com/v3/__https://www....

-
[4]https://urldefense.com/v3/__https://www....

-
[5]https://urldefense.com/v3/__https://www....

-
[6]https://urldefense.com/v3/__https://www....

-
[7]https://urldefense.com/v3/__https://www....

-
[8]https://urldefense.com/v3/__https://www....

-
[9]https://urldefense.com/v3/__https://www....

-
[10]https://urldefense.com/v3/__https://www....

-
[11]https://urldefense.com/v3/__https://www....

-
[12]https://urldefense.com/v3/__https://www....

-
[13]https://urldefense.com/v3/__https://www....

 

Two recent cases point to this being a significant national problem:

-            What supports and resources has the government put in place
to ensure that further harm is prevented?

-            What review processes has the government put in place to
determine how extensive the issue is?

-            What advice has the Minister received from the Health and
Disability Commissioner on this matter?

-            What advice has the Minister received from the Chief Coroner
on this matter?

-            What advice has the Minister received from Te Whatu Ora on
this matter?

-            What advice has the Minister received from ACC on this
matter?

-            What advice has the Minister received from the Ministry of
Health on this matter?

-            What advice has the Minister received from Ambulance Services
on this matter?

-            Has each of these recent cases been briefed to the Minister,
from both Te Whatu Ora and Ministry of Health- please release copies of
those briefs.

 

Yours faithfully,

 

Lauren Doocy

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[14][FOI #29026 email]

 

Is [15][Shane Reti request email] the wrong address for Official Information
requests to Shane Reti? If so, please contact us using this form:

[16]https://urldefense.com/v3/__https://fyi....

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[17]https://urldefense.com/v3/__https://fyi....

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

--------------------------------------------------------------------------

References

Visible links
1. mailto:[email address]
2. file:///tmp/[email address]
3. https://urldefense.com/v3/__https:/www.h...
4. https://urldefense.com/v3/__https:/www.h...
5. https://urldefense.com/v3/__https:/www.h...
6. https://urldefense.com/v3/__https:/www.h...
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12. https://urldefense.com/v3/__https:/www.h...
13. https://urldefense.com/v3/__https:/www.h...
14. mailto:[FOI #29026 email]
15. mailto:[Shane Reti request email]
16. https://urldefense.com/v3/__https:/fyi.o...
17. https://urldefense.com/v3/__https:/fyi.o...

hide quoted sections

Kia ora Lauren,

 

Thank you for your request for official information under the Official
Information Act 1982 (the Act) to the Office of Hon Dr Shane Reti. You
requested:

 

“Two recent cases point to this being a significant national problem:

-     What supports and resources has the government put in place to
ensure that further harm is prevented?

-     What review processes has the government put in place to determine
how extensive the issue is?

-     What advice has the Minister received from the Health and Disability
Commissioner on this matter?

-     What advice has the Minister received from the Chief Coroner on this
matter?

-     What advice has the Minister received from Te Whatu Ora on this
matter?

-     What advice has the Minister received from ACC on this matter?

-     What advice has the Minister received from the Ministry of Health on
this matter?

-     What advice has the Minister received from Ambulance Services on
this matter?

-     Has each of these recent cases been briefed to the Minister, from
both Te Whatu Ora and Ministry of Health- please release copies of those
briefs.”

 

The information you have requested is more closely connected with the
portfolio of Hon Casey Costello, Associate Minister of Health. Therefore,
this office has decided to transfer your request to Hon Costello under
section 14(b)(ii) of the Act. You can expect a response from Hon Costello
in due course.

 

Under section 28(3) of the Act, you have the right to ask the Ombudsman to
review any decisions made under this request. The Ombudsman may be
contacted by email at: [1][email address] or by calling 0800
802 602.

 

Ngâ mihi

 

 

Office of Hon Dr Shane Reti

Minister of Health

Minister for Pacific Peoples
Email: [2][email address]

Private Bag 18041, Parliament Buildings, Wellington 6160, New Zealand

 

 

 

 

 

From: Shane Reti (MIN) <[email address]>
Sent: Monday, 4 November 2024 10:16 am
To: Lauren Doocy <[FOI #29026 email]>
Subject: SROIA-352: Acknowledgement of official Information request -
Emergency Call Centres

 

Kia Ora Lauren

 

Thank you for your request for official information under the Official
Information Act 1982 (the Act) to the Office of Hon Dr Shane Reti. You
requested:

 

“Two recent cases point to this being a significant national problem:

-     What supports and resources has the government put in place to
ensure that further harm is prevented?

-     What review processes has the government put in place to determine
how extensive the issue is?

-     What advice has the Minister received from the Health and Disability
Commissioner on this matter?

-     What advice has the Minister received from the Chief Coroner on this
matter?

-     What advice has the Minister received from Te Whatu Ora on this
matter?

-     What advice has the Minister received from ACC on this matter?

-     What advice has the Minister received from the Ministry of Health on
this matter?

-     What advice has the Minister received from Ambulance Services on
this matter?

-     Has each of these recent cases been briefed to the Minister, from
both Te Whatu Ora and Ministry of Health- please release copies of those
briefs.”

 

The reference number for your request is: SROIA-352

As required under the Official Information Act 1982, the Office will
endeavour to respond to your request no later than 20 working days after
the day your request was received. You can expect a response by 29
November 2024.

 

Under section 28(3) of the Act you have the right to ask the Ombudsman to
review any decisions made under this request. The Ombudsman may be
contacted by email at: [3][email address] or by calling 0800
802 602. 

 

 

Ngâ mihi

 

 

Office of Hon Dr Shane Reti

Minister of Health

Minister for Pacific Peoples
Email: [4][email address]

Private Bag 18041, Parliament Buildings, Wellington 6160, New Zealand

 

 

 

 

 

-----Original Message-----
From: Lauren Doocy <[5][FOI #29026 email]>
Sent: Saturday, 2 November 2024 10:15 PM
To: Shane Reti (MIN) <[6][email address]>
Subject: SROIA-352: Official Information request - Emergency Call Centres

 

Dear Shane Reti,

 

Emergency medical call centres have been implicated in a number of
high-profile deaths in New Zealand, over many years:

-
[7]https://urldefense.com/v3/__https://www....

-
[8]https://urldefense.com/v3/__https://www....

-
[9]https://urldefense.com/v3/__https://www....

-
[10]https://urldefense.com/v3/__https://www....

-
[11]https://urldefense.com/v3/__https://www....

-
[12]https://urldefense.com/v3/__https://www....

-
[13]https://urldefense.com/v3/__https://www....

-
[14]https://urldefense.com/v3/__https://www....

-
[15]https://urldefense.com/v3/__https://www....

-
[16]https://urldefense.com/v3/__https://www....

-
[17]https://urldefense.com/v3/__https://www....

 

Two recent cases point to this being a significant national problem:

-            What supports and resources has the government put in place
to ensure that further harm is prevented?

-            What review processes has the government put in place to
determine how extensive the issue is?

-            What advice has the Minister received from the Health and
Disability Commissioner on this matter?

-            What advice has the Minister received from the Chief Coroner
on this matter?

-            What advice has the Minister received from Te Whatu Ora on
this matter?

-            What advice has the Minister received from ACC on this
matter?

-            What advice has the Minister received from the Ministry of
Health on this matter?

-            What advice has the Minister received from Ambulance Services
on this matter?

-            Has each of these recent cases been briefed to the Minister,
from both Te Whatu Ora and Ministry of Health- please release copies of
those briefs.

 

Yours faithfully,

 

Lauren Doocy

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[18][FOI #29026 email]

 

Is [19][Shane Reti request email] the wrong address for Official Information
requests to Shane Reti? If so, please contact us using this form:

[20]https://urldefense.com/v3/__https://fyi....

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[21]https://urldefense.com/v3/__https://fyi....

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

--------------------------------------------------------------------------

References

Visible links
1. mailto:[email address]
2. file:///tmp/S.Reti%40ministers.govt.nz
3. mailto:[email address]
4. file:///tmp/[email address]
5. mailto:[FOI #29026 email]
6. mailto:[email address]
7. https://urldefense.com/v3/__https:/www.h...
8. https://urldefense.com/v3/__https:/www.h...
9. https://urldefense.com/v3/__https:/www.h...
10. https://urldefense.com/v3/__https:/www.h...
11. https://urldefense.com/v3/__https:/www.h...
12. https://urldefense.com/v3/__https:/www.h...
13. https://urldefense.com/v3/__https:/www.h...
14. https://urldefense.com/v3/__https:/www.h...
15. https://urldefense.com/v3/__https:/www.h...
16. https://urldefense.com/v3/__https:/www.h...
17. https://urldefense.com/v3/__https:/www.h...
18. mailto:[FOI #29026 email]
19. mailto:[Shane Reti request email]
20. https://urldefense.com/v3/__https:/fyi.o...
21. https://urldefense.com/v3/__https:/fyi.o...

hide quoted sections

Dear Lauren,

 

I acknowledge receipt of your email of Saturday 2 November 2024, which you
submitted an Official Information Act request as follows:

Your OIA Request:

  “Two recent cases point to this being a significant national problem:

-     What supports and resources has the government put in place to
ensure that further harm is prevented?

-     What review processes has the government put in place to determine
how extensive the issue is?

-     What advice has the Minister received from the Health and Disability
Commissioner on this matter?

-     What advice has the Minister received from the Chief Coroner on this
matter?

-     What advice has the Minister received from Te Whatu Ora on this
matter?

-     What advice has the Minister received from ACC on this matter?

-     What advice has the Minister received from the Ministry of Health on
this matter?

-     What advice has the Minister received from Ambulance Services on
this matter?

-     Has each of these recent cases been briefed to the Minister, from
both Te Whatu Ora and Ministry of Health- please release copies of those
briefs.”

 

Your OIA request was transferred to our office on Monday 18 November
2024 from the Office of Hon Dr Shane Reti under section 14(b)(ii) of the
Act.

 

Minister Hon Casey Costello is considering your official request in
accordance with the Act, and you can expect a response by Monday 16
December 2024.

 

Regards

 

Office of Hon Casey Costello

 

 

Office of Hon Casey Costello

Minister of Customs | Minister for Seniors

Associate Minister of Immigration | Associate Minister of Health |
Associate Minister of Police

2.054 PH, Parliament Buildings,Wellington 6160, New Zealand

E: [1][email address]

 

Disclaimer: The information in this email (including attachments) is
confidential and may be legally privileged. If an addressing or
transmission error has misdirected this email, please notify the author by
replying to this email and destroy the message. If you are not the
intended recipient, any use, disclosure, copying or distribution is
prohibited and may be unlawful.

 

From: Shane Reti (MIN) <[email address]>
Sent: Monday, 18 November 2024 12:23 PM
To: Lauren Doocy <[FOI #29026 email]>
Subject: Transfer of your request for official information: SROIA-352

 

Kia ora Lauren,

 

Thank you for your request for official information under the Official
Information Act 1982 (the Act) to the Office of Hon Dr Shane Reti. You
requested:

 

“Two recent cases point to this being a significant national problem:

-     What supports and resources has the government put in place to
ensure that further harm is prevented?

-     What review processes has the government put in place to determine
how extensive the issue is?

-     What advice has the Minister received from the Health and Disability
Commissioner on this matter?

-     What advice has the Minister received from the Chief Coroner on this
matter?

-     What advice has the Minister received from Te Whatu Ora on this
matter?

-     What advice has the Minister received from ACC on this matter?

-     What advice has the Minister received from the Ministry of Health on
this matter?

-     What advice has the Minister received from Ambulance Services on
this matter?

-     Has each of these recent cases been briefed to the Minister, from
both Te Whatu Ora and Ministry of Health- please release copies of those
briefs.”

 

The information you have requested is more closely connected with the
portfolio of Hon Casey Costello, Associate Minister of Health. Therefore,
this office has decided to transfer your request to Hon Costello under
section 14(b)(ii) of the Act. You can expect a response from Hon Costello
in due course.

 

Under section 28(3) of the Act, you have the right to ask the Ombudsman to
review any decisions made under this request. The Ombudsman may be
contacted by email at: [2][email address] or by calling 0800
802 602.

 

Ngâ mihi

 

 

Office of Hon Dr Shane Reti

Minister of Health

Minister for Pacific Peoples
Email: [3][email address]

Private Bag 18041, Parliament Buildings, Wellington 6160, New Zealand

 

 

 

 

 

From: Shane Reti (MIN) <[4][email address]>
Sent: Monday, 4 November 2024 10:16 am
To: Lauren Doocy <[5][FOI #29026 email]>
Subject: SROIA-352: Acknowledgement of official Information request -
Emergency Call Centres

 

Kia Ora Lauren

 

Thank you for your request for official information under the Official
Information Act 1982 (the Act) to the Office of Hon Dr Shane Reti. You
requested:

 

“Two recent cases point to this being a significant national problem:

-     What supports and resources has the government put in place to
ensure that further harm is prevented?

-     What review processes has the government put in place to determine
how extensive the issue is?

-     What advice has the Minister received from the Health and Disability
Commissioner on this matter?

-     What advice has the Minister received from the Chief Coroner on this
matter?

-     What advice has the Minister received from Te Whatu Ora on this
matter?

-     What advice has the Minister received from ACC on this matter?

-     What advice has the Minister received from the Ministry of Health on
this matter?

-     What advice has the Minister received from Ambulance Services on
this matter?

-     Has each of these recent cases been briefed to the Minister, from
both Te Whatu Ora and Ministry of Health- please release copies of those
briefs.”

 

The reference number for your request is: SROIA-352

As required under the Official Information Act 1982, the Office will
endeavour to respond to your request no later than 20 working days after
the day your request was received. You can expect a response by 29
November 2024.

 

Under section 28(3) of the Act you have the right to ask the Ombudsman to
review any decisions made under this request. The Ombudsman may be
contacted by email at: [6][email address] or by calling 0800
802 602. 

 

 

Ngâ mihi

 

 

Office of Hon Dr Shane Reti

Minister of Health

Minister for Pacific Peoples
Email: [7][email address]

Private Bag 18041, Parliament Buildings, Wellington 6160, New Zealand

 

 

 

 

 

-----Original Message-----
From: Lauren Doocy <[8][FOI #29026 email]>
Sent: Saturday, 2 November 2024 10:15 PM
To: Shane Reti (MIN) <[9][email address]>
Subject: SROIA-352: Official Information request - Emergency Call Centres

 

Dear Shane Reti,

 

Emergency medical call centres have been implicated in a number of
high-profile deaths in New Zealand, over many years:

-
[10]https://urldefense.com/v3/__https://www....

-
[11]https://urldefense.com/v3/__https://www....

-
[12]https://urldefense.com/v3/__https://www....

-
[13]https://urldefense.com/v3/__https://www....

-
[14]https://urldefense.com/v3/__https://www....

-
[15]https://urldefense.com/v3/__https://www....

-
[16]https://urldefense.com/v3/__https://www....

-
[17]https://urldefense.com/v3/__https://www....

-
[18]https://urldefense.com/v3/__https://www....

-
[19]https://urldefense.com/v3/__https://www....

-
[20]https://urldefense.com/v3/__https://www....

 

Two recent cases point to this being a significant national problem:

-            What supports and resources has the government put in place
to ensure that further harm is prevented?

-            What review processes has the government put in place to
determine how extensive the issue is?

-            What advice has the Minister received from the Health and
Disability Commissioner on this matter?

-            What advice has the Minister received from the Chief Coroner
on this matter?

-            What advice has the Minister received from Te Whatu Ora on
this matter?

-            What advice has the Minister received from ACC on this
matter?

-            What advice has the Minister received from the Ministry of
Health on this matter?

-            What advice has the Minister received from Ambulance Services
on this matter?

-            Has each of these recent cases been briefed to the Minister,
from both Te Whatu Ora and Ministry of Health- please release copies of
those briefs.

 

Yours faithfully,

 

Lauren Doocy

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[21][FOI #29026 email]

 

Is [22][Shane Reti request email] the wrong address for Official Information
requests to Shane Reti? If so, please contact us using this form:

[23]https://urldefense.com/v3/__https://fyi....

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[24]https://urldefense.com/v3/__https://fyi....

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

--------------------------------------------------------------------------

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. file:///tmp/S.Reti%40ministers.govt.nz
4. mailto:[email address]
5. mailto:[FOI #29026 email]
6. mailto:[email address]
7. file:///tmp/[email address]
8. mailto:[FOI #29026 email]
9. mailto:[email address]
10. https://urldefense.com/v3/__https:/www.h...
11. https://urldefense.com/v3/__https:/www.h...
12. https://urldefense.com/v3/__https:/www.h...
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17. https://urldefense.com/v3/__https:/www.h...
18. https://urldefense.com/v3/__https:/www.h...
19. https://urldefense.com/v3/__https:/www.h...
20. https://urldefense.com/v3/__https:/www.h...
21. mailto:[FOI #29026 email]
22. mailto:[Shane Reti request email]
23. https://urldefense.com/v3/__https:/fyi.o...
24. https://urldefense.com/v3/__https:/fyi.o...

hide quoted sections