Digital Solutions OIA
Michael Ward made this Official Information request to Victoria University of Wellington
This request has an unknown status. We're waiting for Michael Ward to read recent responses and update the status.
From: Michael Ward
Dear Victoria University of Wellington,
Under the Official Information Act, I request the following information:
- a copy of the Service Level Agreement between Digital Solutions and students of Victoria University of Wellington
- the number of requests made to Digital Solutions in 2019
- the number of requests made to Digital Solutions in 2020
- the number of requests made to Digital Solutions in 2021
- the number of requests made to Digital Solutions in 2022
- the number of requests made to Digital Solutions in 2023
- the number of requests made to Digital Solutions so far in 2024
- the average resolution time of requests made to Digital Solutions in 2019
- the average resolution time of requests made to Digital Solutions in 2020
- the average resolution time of requests made to Digital Solutions in 2021
- the average resolution time of requests made to Digital Solutions in 2022
- the average resolution time of requests made to Digital Solutions in 2023
- the average resolution time of requests made to Digital Solutions so far in 2024
- all correspondence (emails, Teams, Signal, Whatsapp, etc) between Digital Solutions team members regarding resolution time or level of service.
- copies of all complaints received by digital solutions
Yours faithfully,
Michael
From: OIA Requests
Victoria University of Wellington
Kia ora Michael
Official information request regarding Digital Solutions
I am writing to acknowledge receipt of your official information request
dated 26 September 2024.
We will endeavour to respond to your request as soon as possible and in
any event no later than 24 October 2024, being 20 working days after the
day your request was received.
If any additional factors come to light which are relevant to your
request, please do not hesitate to contact me so that these can be taken
into account.
Ngā mihi,
Blair Doherty
Senior Advisor, Official Information and Privacy
Legal Services
Te Herenga Waka - Victoria University of Wellington
[1]www.wgtn.ac.nz
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From: OIA Requests
Victoria University of Wellington
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Ward final response.pdf
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Digital Solutions Service Catalogue.pdf
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Tēnā koe Michael
Official information request regarding Digital Solutions
I refer to your official information request dated 26 September 2024.
Please find attached a response to your information request.
Ngā mihi,
Blair Doherty
Senior Advisor, Official Information and Privacy
Legal Services
Te Herenga Waka - Victoria University of Wellington
[1]www.wgtn.ac.nz
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