Paper Certificate costs
Cody C made this Official Information request to New Zealand Qualifications Authority
The request was successful.
From: Cody C
Dear New Zealand Qualifications Authority,
I am requesting any and all information and / or documents held by NZQA in relation to how the $15.30 Paper Certificate fee was determined to be a fair price and a breakdown of how this money is used (e.g. $1.30 on certificate, $2.60 on postage, etc.) in accordance with the Official Information Act.
For the purposes of the Act I am a New Zealand Citizen and Resident at the time of making this request.
Yours faithfully,
Cody C
From: Cody C
Dear New Zealand Qualifications Authority,
I await your acknowledgement.
Yours faithfully,
Cody C
From: HelpDesk Call Centre - Team Mailbox
New Zealand Qualifications Authority
Hi Cody
Would please clarify your query, what exactly do you require from NZQA?
Awaiting your reply
V
Call Centre Helpdesk
Corporate Services
New Zealand Qualifications Authority
DDI: +64 4 463 3000
Fax: +64 4 463 3112
Email: [NZQA request email]
Web: http://www.nzqa.govt.nz
>>> Cody C <[FOI #2841 email]> 27/06/2015 5:42 PM >>>
Dear New Zealand Qualifications Authority,
I await your acknowledgement.
Yours faithfully,
Cody C
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information in it. If you have received this email in error, please contact the sender immediately. NZQA does not accept any liability for changes made to this email or attachments after sending by NZQA.
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From: Cody C
Dear New Zealand Qualifications Authority,
Please find my request re-attached as below:
I am requesting any and all information and / or documents held by
NZQA in relation to how the $15.30 Paper Certificate fee was
determined to be a fair price and a breakdown of how this money is
used (e.g. $1.30 on certificate, $2.60 on postage, etc.) in
accordance with the Official Information Act.
For the purposes of the Act I am a New Zealand Citizen and Resident
at the time of making this request.
Yours faithfully,
Cody C
From: HelpDesk Call Centre - Team Mailbox
New Zealand Qualifications Authority
Hi Cody
Your email has been forwarded to our Chief Executive & Ministerial Services team for assistance.
Thank you
V
Call Centre Helpdesk
Corporate Services
New Zealand Qualifications Authority
DDI: +64 4 463 3000
Fax: +64 4 463 3112
Email: [NZQA request email]
Web: http://www.nzqa.govt.nz
>>> Cody C <[FOI #2841 email]> 30/06/2015 12:33 AM >>>
Dear New Zealand Qualifications Authority,
Please find my request re-attached as below:
I am requesting any and all information and / or documents held by
NZQA in relation to how the $15.30 Paper Certificate fee was
determined to be a fair price and a breakdown of how this money is
used (e.g. $1.30 on certificate, $2.60 on postage, etc.) in
accordance with the Official Information Act.
For the purposes of the Act I am a New Zealand Citizen and Resident
at the time of making this request.
Yours faithfully,
Cody C
-----Original Message-----
Hi Cody
Would please clarify your query, what exactly do you require from NZQA?
Awaiting your reply
V
Call Centre Helpdesk
Corporate Services
New Zealand Qualifications Authority
DDI: +64 4 463 3000
Fax: +64 4 463 3112
Email: [NZQA request email]
Web: http://www.nzqa.govt.nz
Dear New Zealand Qualifications Authority,
I await your acknowledgement.
Yours faithfully,
Cody C
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #2841 email]
Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers
If you find this service useful as an OIA officer, please ask your web manager to link to us from your organisation's OIA page.
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #2841 email]
Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers
If you find this service useful as an OIA officer, please ask your web manager to link to us from your organisation's OIA page.
-------------------------------------------------------------------
********************************************************************************
This email may contain legally privileged information and is intended only for the addressee. It is not necessarily the official view or
communication of the New Zealand Qualifications Authority. If you are not the intended recipient you must not use, disclose, copy or distribute this email or
information in it. If you have received this email in error, please contact the sender immediately. NZQA does not accept any liability for changes made to this email or attachments after sending by NZQA.
All emails have been scanned for viruses and content by MailMarshal.
NZQA reserves the right to monitor all email communications through its network.
********************************************************************************
hide quoted sections
Oliver Lineham (FYI.org.nz volunteer) left an annotation ()
Hi Cody, thanks for pasting the response you got.
Can you say how the authority contacted you outside FYI, how they found your contact details (if you know), and any other interactions you had that might have led them to send you their response directly?
If you would prefer to contact me privately you can use the "Contact FYI" link at the bottom of the page.
I would like to work on reducing occurrences of this, as it significantly diminishes the value of the site.
Oliver
(Volunteer admin)
Cody C left an annotation ()
I have been contacted by them previously. I do agree that it is annoying when this happens. I intend for the information to be posted publicly.
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Cody C left an annotation ()
Dear Mr Cooper
Costing for Paper Certificate fee
Thank you for your request of 30 June 2015 seeking information on how the $15.30 fee for paper certificates was determined and how the revenue is used.
NZQA issues a Record of Achievement (ROA), an official transcript of all the national qualifications and standards that a learner has achieved. If a learner had credits reported to NZQA, they are entitled to one free copy of their ROA. Additional copies can be ordered online, by telephone or post and cost $15.30 (GST inclusive) per copy.
As the printing and overhead costs are already included in the registration and credit fees, NZQA only charges processing costs for additional copies of the ROA.
Processing time has been estimated at thirty minutes which includes opening mail, a database search, checking the details and dispatching the ROA to the applicant. The details are as follows:
30 minutes processing time at average hourly rate of $22.19 - $11.10
Postage - $2.60
Cost to NZQA for processing an application - $13.70
GST - $2.06
Total cost to NZQA - $15.76
The fee was set at $15.30 in 2005 and has been capped at this level since then. The fee charged is consistent with the Treasury guidelines for setting fees and charges.
I hope that this information is useful.
ENDS
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