Printed from https://fyi.org.nz/request/2832-winz-kpis-and-bonuses on November 24, 2024 18:14

WINZ KPIs and Bonuses

Cody C made this Official Information request to Ministry of Social Development

The request was successful.

From: Cody C

Dear Ministry of Social Development,

I am requesting any and all information and / or documents held by MSD (acting as WINZ) in relation to KPIs (such as, but not limited to, for getting people off of a benefit, etc.), as well as details of any bonuses or other payments made to staff in relation to said KPIs, in accordance with the Official Information Act.

For the purposes of the Act I am a New Zealand Citizen and Resident at the time of making this request.

Yours faithfully,

Cody C

Link to this

Cody C left an annotation ()

I note with interest that my two other OIA's to MSD on the same day were acknowledged around the same time but this one was not. I suspect there will not be a response made. This is not a frivolous OIA, however, this is suspicious that there has been no acknowledgement.

Link to this

From: Cody C

Dear OIA_Requests (MSD),

I have not received an acknowledgement. I am awaiting your response.

Yours sincerely,

Cody C

Link to this

From: Cody C

Dear Ministry of Social Development,

By law you should have responded promptly and no later than July 08, 2015. Please respond urgently or I will be escalating this matter to the Office of the Ombudsman.

Yours faithfully,

Cody C

Link to this

From: Info (MSD)
Ministry of Social Development

Attachment Cody C signed reply.pdf
77K Download View as HTML

Please find attached.

 

Ministerial and Executive Services

Ministry of Social Development

------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
-------------------------------

Link to this

Jeremy Roundill left an annotation ()

The response to this request was misleading, the requester asked for "any and all information and / or documents held by MSD (acting as WINZ) in relation to KPIs (such as, but not limited to, for getting people off of a benefit, etc.)", however the response assumed that the KPIs the requester was seeking were organisational KPIs, rather than KPIs of staff members.

Work and Income definitely do impose KPIs on their workers. Case Managers working with people with work obligations, for instance, have "exit rate" as one of their KPIs.

I have made a more specific request on the same topic here:

https://www.fyi.org.nz/request/4196-key-...

Link to this

Things to do with this request

Anyone:
Ministry of Social Development only: