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Noise control complaints & procedures - CBD

Gywn Walker made this Official Information request to Nelson City Council

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From: Gywn Walker

Dear Nelson City Council,

I am writing to request information on noise control complaints in the central business district, specifically:

- How many noise complaints the council or its contractor(s) have received for the central business district during the past 24 months.
- How many of those complaints relate to the same complainee or complainees?
- The outcomes of those complaints.
- The process or procedure manual for dealing with noise complaints.

Yours faithfully,

Gywn Walker

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From: LGOIMA
Nelson City Council

Kia ora,

Thank you for your request for information, received at Council on 14 August 2024. The Service request number assigned to your request is 2428570.

We will endeavour to respond to your request as soon as reasonably practicable and in any event no later than 11 September 2024, being 20 working days after the day your request was received. Working days excludes public and provincial holidays and the period between 20 December to 10 January inclusive. If we are unable to respond to your request by then, we will notify you of an extension of that timeframe. In the case of a request that is not made with due particularity or is very broad and a response would require substantial collation or research, we may ask that this be clarified or refined in terms of scope, which may affect the statutory deadline given above.

If you have any queries, please feel free to contact me at [Nelson City Council request email].

Kind regards,

Gareth O’Neill
Information Officer

Nelson City Council | Te Kaunihera o Whakatû
nelson.govt.nz

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From: LGOIMA
Nelson City Council


Attachment LGOIMA G Walker Noise Complaints SR2428570 Response 5Sep2024.pdf
236K Download View as HTML


Kia ora Gywn

 

Please find attached our response to your request for information.

 

Ngâ mihi,

 

Kate Redgrove

LGOIMA Advisor

 

PLEASE SEND CORRESPONDENCE RELATING TO INFORMATION (LGOIMA) REQUESTS TO
[1][Nelson City Council request email]

 

Nelson City Council | Te Kaunihera o Whakatû
P 03 546 0404
[2]nelson.govt.nz

 

 

 

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From: Gywn Walker

Dear Kate,

Thank you for the information provided.

Your response to the second question of my request provides information regarding complainant(s) however the request was for information regarding complaints relating to the same complainee(s).

Could you please provide this?

Yours sincerely,

Gywn Walker

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From: LGOIMA
Nelson City Council

Kia ora Gywn,

Your further enquiry has been passed to the relevant member of staff for comment.

Ngā mihi,

Kate Redgrove
LGOIMA Advisor

PLEASE SEND CORRESPONDENCE RELATING TO INFORMATION (LGOIMA) REQUESTS TO [Nelson City Council request email]

Nelson City Council | Te Kaunihera o Whakatū
P 03 546 0404
nelson.govt.nz

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From: LGOIMA
Nelson City Council

Kia ora Gywn,

 

I write further to our correspondence below. 

 

The member of staff concerned has provided the following additional
information:

 

“Noise complaints are logged against addresses/locations, not
complainees.   Council holds complainee details in relation to Excessive
Noise Directions that are issued.  Four Directions were issued during the
relevant period, to four different complainees...”.

 

If you require anything further, please do not hesitate to contact me.

 

Ngā mihi,

 

Kate Redgrove

LGOIMA Advisor

 

PLEASE SEND CORRESPONDENCE RELATING TO INFORMATION (LGOIMA) REQUESTS TO
[1][Nelson City Council request email]

 

Nelson City Council | Te Kaunihera o Whakatū
P 03 546 0404
[2]nelson.govt.nz

 

 

 

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