Kia ora Terry, 

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 12 August 2024 for patronage data at the Northern Busway and
Western Express station/interchange including Lower Albert Street over the
last 12 months. In the case of the WX1 from the start of service.

 

We hope to respond to your request as soon as possible, but no later than the
10^th of September 2024, which is 20 working days after the day your request
was received.  If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

 

Your case is being managed by Varsha, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-959470-Q8N9Y0. 

 

Ngā mihi, 

 

Ane 

Customer Care Coordinator 

Customer and Network Performance Division

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

show quoted sections

Kia ora Terry 

 

I’ve attached the official information you asked for

On 12/08/2024 you asked for the boardings at each Northern Busway and
Western Express station/interchange including Lower Albert St over the
last 12 months. In the case of the WX1 from the start of service.

 

I’ve attached a response from Phil Wratt who is our Engagement Manager
for Customer Care. 

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

 

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

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References

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