Kia ora Ethan

 

Thank you for contacting us.

 

We’ve had a lot of people contact us proactively to let us know they gave
an incorrect reading, so we’ve been reaching out where we think the
odometer reading looks like it might be either a too high or too low for
the age of the vehicle – this way we’re hoping to avoid people getting a
invoice at WOF time. I have provided answers below to the questions you
have raised.

 

 1. Where available, NZTA has previous WOF inspections, allowing “average”
distance to be calculated or where unavailable, well above the average
use based on usage group (eg. individual, business and/or
taxi/commercial)
 2. We assume the odometer provided is for the vehicle in question,
however if we need to check we will do a google image search of the
odometer for the vehicle
 3. There is no legal requirement to respond, however at the next
inspection an assessment may be completed for any unpaid RUC
 4. At the discretion of the RUC Assessment officers a follow up email may
be sent or an assessment may be issued.

 

I hope this clarifies the matter for you. Please let me know if you do
have any further queries or concerns by return email.

 

Ngâ mihi nui

Nicole Bills [1](She/Her)

Complaints Advisor, Customer Experience

Customer and Services

Waka Kotahi NZ Transport Agency

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