Policies and Guidelines on Employee Social Media Use
Liam Hehir made this Official Information request to Kāinga Ora–Homes and Communities
The request was successful.
From: Liam Hehir
Dear Kāinga Ora–Homes and Communities,
Under the provisions of the Official Information Act 1982, I am writing to request information regarding the policies and guidelines Kāinga Ora has in place pertaining to the use of social media by its employees during work hours. My interest lies in understanding how the organisation ensures that such activities align with the responsibilities and conduct expected of public servants, particularly in relation to expressing political opinions that may reflect on the impartiality and integrity of the public service.
Specifically, I am interested in the following information:
- A copy of Kāinga Ora's current policies and guidelines on the use of social media by employees, especially regarding political commentary.
- Descriptions of any training or advisories provided to employees about the use of social media and the expression of personal political views.
- Descriptions of the processes and criteria used to determine whether an employee's social media activity is in breach of these policies.
- The number of complaints or inquiries received in the past year related to employees' social media use, particularly in relation to political content during work hours, and the outcomes of these cases.
I understand the importance of balancing transparency with privacy and am not seeking information that identifies individual employees or breaches privacy rights. My aim is to gain a clearer understanding of how Kāinga Ora navigates the complexities of social media use among its staff, ensuring that the organisation's integrity and the public's trust are upheld.
Thank you for your attention to this request. I look forward to your response within the statutory 20 working days as prescribed by the Act.
Yours sincerely,
Yours faithfully,
Liam Hehir
From: Kainga Ora Correspondence
Kāinga Ora–Homes and Communities
Dear Liam
Thank you for your request of 8 February 2024 for the following
information under the Official Information Act 1982 (the Act):
- A copy of Kāinga Ora's current policies and guidelines on the use of
social media by employees, especially regarding political commentary.
- Descriptions of any training or advisories provided to employees about
the use of social media and the expression of personal political views.
- Descriptions of the processes and criteria used to determine whether an
employee's social media activity is in breach of these policies.
- The number of complaints or inquiries received in the past year related
to employees' social media use, particularly in relation to political
content during work hours, and the outcomes of these cases.
You can expect to be notified of the decision on your request by 7 March
2024, being 20 working days after the day on which the request was
received in accordance with section 15(1) of the Act. If an extension of
time is required to make a decision you will be notified prior to this
date in accordance with section 15A of the Act.
We may also contact you if further clarification or refinement of your
request is required to enable a decision to be made.
Kind regards
[1]KO LH
You may either contact Kāinga Ora Homes and Communities through
[2]http://kaingaora.govt.nz/contact-us/ or email Kāinga Ora at
[3][email address].
The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.
Please consider the environment before printing this email.
www.govt.nz - your guide to finding and using New Zealand government
services
Any opinions expressed in this message are not necessarily those of Kāinga
Ora. This message and any files transmitted with it are confidential, may
be legally privileged, and are solely for the use of the intended
recipient. If you are not the intended recipient or the person responsible
for delivery to the intended recipient, you have received this message in
error.
Please:
(1) reply promptly to that effect, and remove this email, any attachment
and the reply from your system;
(2) do not use, disclose or act on this email in any other way. Thank you.
References
Visible links
2. http://kaingaora.govt.nz/contact-us/
3. mailto:[email address]
From: Kainga Ora Correspondence
Kāinga Ora–Homes and Communities
Dear Mr Hehir
Thank you for your email requesting the following information under the
Official Information Act 1982 (the Act):
- A copy of Kāinga Ora's current policies and guidelines on the use of
social media by employees, especially regarding political commentary.
- Descriptions of any training or advisories provided to employees about
the use of social media and the expression of personal political views.
- Descriptions of the processes and criteria used to determine whether an
employee's social media activity is in breach of these policies.
- The number of complaints or inquiries received in the past year related
to employees' social media use, particularly in relation to political
content during work hours, and the outcomes of these cases.
I am extending the timeframe for providing you with a response by 20
working days under section 15A(1)(b) of the Act as “consultations
necessary to make a decision on the request are such that a proper
response to the request cannot reasonably be made within the original time
limit.”
A response is now due by 8 April 2024. I will endeavour to provide a
decision on your request as soon as possible within this timeframe.
You have the right to seek an investigation and review by the Ombudsman of
my decision to extend your request. Information about how to make a
complaint is available at [1]www.ombudsman.parliament.nz or Freephone 0800
802 602.
Kind regards
[2]KO LH
You may either contact Kāinga Ora Homes and Communities through
[3]http://kaingaora.govt.nz/contact-us/ or email Kāinga Ora at
[4][email address].
The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.
Please consider the environment before printing this email.
www.govt.nz - your guide to finding and using New Zealand government
services
Any opinions expressed in this message are not necessarily those of Kāinga
Ora. This message and any files transmitted with it are confidential, may
be legally privileged, and are solely for the use of the intended
recipient. If you are not the intended recipient or the person responsible
for delivery to the intended recipient, you have received this message in
error.
Please:
(1) reply promptly to that effect, and remove this email, any attachment
and the reply from your system;
(2) do not use, disclose or act on this email in any other way. Thank you.
References
Visible links
1. http://www.ombudsman.parliament.nz/
3. http://kaingaora.govt.nz/contact-us/
4. mailto:[email address]
From: Kainga Ora Correspondence
Kāinga Ora–Homes and Communities
Dear Mr Hehir
Please find attached a letter regarding your OIA request from Rachel
Kelly, Manager Government Relations.
Kind regards
[1]KO LH
You may either contact Kāinga Ora Homes and Communities through
[2]http://kaingaora.govt.nz/contact-us/ or email Kāinga Ora at
[3][email address].
The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.
Please consider the environment before printing this email.
www.govt.nz - your guide to finding and using New Zealand government
services
Any opinions expressed in this message are not necessarily those of Kāinga
Ora. This message and any files transmitted with it are confidential, may
be legally privileged, and are solely for the use of the intended
recipient. If you are not the intended recipient or the person responsible
for delivery to the intended recipient, you have received this message in
error.
Please:
(1) reply promptly to that effect, and remove this email, any attachment
and the reply from your system;
(2) do not use, disclose or act on this email in any other way. Thank you.
References
Visible links
2. http://kaingaora.govt.nz/contact-us/
3. mailto:[email address]
From: Kainga Ora Correspondence
Kāinga Ora–Homes and Communities
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15K
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Response to Liam Hehir OI 24 092.pdf
378K
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Social Media Safety and Reporting Harmful Content Guidelines SS GDL 003.pdf
563K
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Standards of integrity and conduct policy POL 337.pdf
610K
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Atamai Be social media aware.pdf
179K
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Atamai Public Servant professionalism before during and after the election.pdf
135K
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Atamai Walking a fine line during the election period.pdf
142K
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Kainga Ora social media guidance 2023.pdf
217K
Download
View as HTML
Dear Mr Hehir
Please find attached a response to your OIA request from Kāinga Ora –
Homes and Communities.
Kind regards
[1]KO LH
You may either contact Kāinga Ora Homes and Communities through
[2]http://kaingaora.govt.nz/contact-us/ or email Kāinga Ora at
[3][email address].
The information contained in or attached to this message is intended only
for the people it is addressed to. If you are not the intended recipient,
any use, disclosure or copying of this information is unauthorised and
prohibited. This information may be confidential or subject to legal
privilege. If you have received this message in error, please notify the
sender immediately and delete this message.
Please consider the environment before printing this email.
www.govt.nz - your guide to finding and using New Zealand government
services
Any opinions expressed in this message are not necessarily those of Kāinga
Ora. This message and any files transmitted with it are confidential, may
be legally privileged, and are solely for the use of the intended
recipient. If you are not the intended recipient or the person responsible
for delivery to the intended recipient, you have received this message in
error.
Please:
(1) reply promptly to that effect, and remove this email, any attachment
and the reply from your system;
(2) do not use, disclose or act on this email in any other way. Thank you.
References
Visible links
2. http://kaingaora.govt.nz/contact-us/
3. mailto:[email address]
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