Policy for MSD Clients International Travel

[User 113231 name] made this Official Information request to Ministry of Social Development

The request was partially successful.

From: [User 113231 name]

Dear Ministry of Social Development,

I would like a copy of the policy for MSD Clients on the Supported Living Benefit and international trave guidelines. I am requesting for the policy, relevant legislation and information, for the years 2022, 2023 and any changes made in 2024.

Yours faithfully,

[User 113231 name] [User 113231 name]

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From: OIA_Requests (MSD)
Ministry of Social Development

Tēnā koe [User 113231 name],

Thank you for your email received 23 January 2024, under the Official Information Act 1982. Your request has been forwarded to the appropriate officials at National Office to respond.

Ngā manaakitanga,

Official and Parliamentary Information Team | Ministerial and Executive Services
Ministry of Social Development

Our Purpose:
We help New Zealanders to be safe, strong and independent
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū motuhake

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From: [User 113231 name]

Dear OIA_Requests (MSD),

You didn't answer my request for a copy of the policy with reference to the dates I've mentioned, so I will make a complaint to the Ombudsman as per the right to do so, to seek out the information I have requested.

Sending a link to the website with the current qualifying for international travel of beneficiaries, did not provide an adequate response.

Yours sincerely,

[User 113231 name] [User 113231 name]

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From: OIA_Requests (MSD)
Ministry of Social Development

Tēnā koe [User 113231 name]

Thank you for your below email. I am sorry that you are not happy with the response we provided to your request for the policy for MSD Clients on the Supported Living Benefit and international travel guidelines.

We are comfortable that our response answers your request. However, we encourage you to contact the Ombudsman if you continue to have concerns. You can raise a complaint using their online complaints form: https://www.ombudsman.parliament.nz/node....

Nā mātou noa, nā

Official Information Team | Ministerial and Executive Services
Ministry of Social Development

Our Purpose:
We help New Zealanders to be safe, strong and independent
Manaaki Tangata, Manaaki Whānau

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From: [User 113231 name]

Dear OIA_Requests (MSD),

As per the Official Information Request through the website www.fyi.org.nz it is part of the process that if a person is not satisfied with the response received, that the next step is to make a complaint.

I don't appreciate being gaslit. It is very clear that you have not responded to part of my request, specifically in regards to the date range that I had provided in the original OIA, therefore I will request for the information through the Ombudsman, because MSD doesn't want to be transparent and provide accurate information. If I do receive the information through the Ombudsman.

Yours sincerely,

[User 113231 name] [User 113231 name]

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