Ref: 2324-1479

 

Dear Syed Khurram Iqbal,

 

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 16 January 2024 requesting under the Official
Information Act 1982 (the Act), the following:

 

“I hope this email finds you well. I am seeking clarification on the case
officer allocation timelines for a Parents Residence Visa application
submitted on December 2023.

 

I understand that the allocation of a case officer is a crucial step in
the visa application process, and I would like to inquire about the
anticipated time frame for the assignment of a case officer to the
application, as mentioned above. Additionally, I am keen to know the
estimated processing time for the complete assessment of the application
once a case officer has been assigned.

 

Furthermore, I have come across a general observation suggesting that
parents' residence visa applications may not be prioritized over other
residence visa categories regarding case officer allocation. Could you
kindly confirm if this observation is accurate? If so, I would appreciate
any insights into the factors influencing the prioritization of visa
categories and the potential impact on the timelines for Parents Residence
Visa applications.

 

I understand that the processing times may vary, and factors such as the
complexity of individual cases and the overall workload of case officers
can contribute to variations in processing times. However, having a
general understanding of the expected timelines would greatly assist in
managing expectations.”

 

 

We will endeavour to respond to your request as soon as possible, and no
later than 14 February 2024, being 20 working days after the day your
request was received. If we are unable to respond to your request by then,
we will notify you of an extension of that timeframe.  

If you have any enquiries regarding your request feel free to contact us
via email to [1][MBIE request email].

 

Nâku noa, nâ

 

Ministerial Services

Corporate, Governance and Information  |   Ngâ Pou o te Taumaru

Ministry of Business, Innovation & Employment

15 Stout Street, Wellington 6011 |  P O Box 1473 Wellington 6140

 

References

Visible links
1. mailto:[MBIE request email]
mailto:[MBIE request email]

Tēnā koe Syed,

 

Thank you for your email of 16 January 2024 to the Ministry of Business,
Innovation and Employment requesting, under the Official Information Act
1982 (the Act), the following:

 

I am seeking clarification on the case officer allocation timelines for a
Parents Residence Visa application submitted on December 2023. I
understand that the allocation of a case officer is a crucial step in the
visa application process, and I would like to inquire about the
anticipated time frame for the assignment of a case officer to the
application, as mentioned above. Additionally, I am keen to know the
estimated processing time for the complete assessment of the application
once a case officer has been assigned. Furthermore, I have come across a
general observation suggesting that parents' residence visa applications
may not be prioritized over other residence visa categories regarding case
officer allocation. Could you kindly confirm if this observation is
accurate? If so, I would appreciate any insights into the factors
influencing the prioritization of visa categories and the potential impact
on the timelines for Parents Residence Visa applications. I understand
that the processing times may vary, and factors such as the complexity of
individual cases and the overall workload of case officers can contribute
to variations in processing times. However, having a general understanding
of the expected timelines would greatly assist in managing expectations.

 

Our response

 

As at 13 February 2024, the current age of Parent Resident Visa
applications at the time of allocation is 77 to 78 days.

 

Information about current resident visa wait times can be found on the
Immigration New Zealand website: [1]Resident visa wait times | Immigration
New Zealand. The current wait time for a Parent Resident Visa application
is nine months.

 

Applications are generally allocated to immigration officers in the order
they are received. However, like all other visa categories, individual
Parent Resident Visa applications may be prioritised in exceptional cases.
While we do not have specific criteria that must be met for a Parent
Resident Visa application to be prioritised, we must be satisfied that
there are unique circumstances that justify prioritisation.

 

You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available at
[2]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

If you wish to discuss any aspect of your request or this response, please
contact [3][email address].

 

 

Nāku noa, nā

 

Fraser

 

MINISTERIAL SERVICES

Immigration New Zealand

Ministry of Business, Innovation & Employment

15 Stout Street, PO BOX 1473, Wellington 6140

NZBN 9429000106078

 

 

From: Syed Khurram Iqbal <[FOI #25410 email]>
Sent: Tuesday, January 16, 2024 3:11 PM
To: *OIA <[email address]>
Subject: Official Information request - Case Officer Allocation Timelines
for Parents Residence Visa Application

 

Dear Ministry of Business, Innovation & Employment,

 

I hope this email finds you well. I am seeking clarification on the case
officer allocation timelines for a Parents Residence Visa application
submitted on December 2023.

 

I understand that the allocation of a case officer is a crucial step in
the visa application process, and I would like to inquire about the
anticipated time frame for the assignment of a case officer to the
application, as mentioned above. Additionally, I am keen to know the
estimated processing time for the complete assessment of the application
once a case officer has been assigned.

 

Furthermore, I have come across a general observation suggesting that
parents' residence visa applications may not be prioritized over other
residence visa categories regarding case officer allocation. Could you
kindly confirm if this observation is accurate? If so, I would appreciate
any insights into the factors influencing the prioritization of visa
categories and the potential impact on the timelines for Parents Residence
Visa applications.

 

I understand that the processing times may vary, and factors such as the
complexity of individual cases and the overall workload of case officers
can contribute to variations in processing times. However, having a
general understanding of the expected timelines would greatly assist in
managing expectations.

 

Thank you for your time and attention to this matter. I appreciate your
commitment to transparency and communication in immigration processes.

 

Yours faithfully,

 

Syed Khurram Iqbal

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[4][FOI #25410 email]

 

Is [5][MBIE request email] the wrong address for Official Information requests
to Ministry of Business, Innovation &amp; Employment? If so, please
contact us using this form:

[6]https://aus01.safelinks.protection.outlo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[7]https://aus01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

References

Visible links
1. https://www.immigration.govt.nz/new-zeal...
2. http://www.ombudsman.parliament.nz/
3. mailto:[email address]
4. mailto:[FOI #25410 email]
5. mailto:[MBIE request email]
6. https://fyi.org.nz/change_request/new?bo...
7. https://fyi.org.nz/help/officers