Tēnā koe Amanda Murtagh,

Thank you for your email received 15 December 2023, under the Official Information Act 1982. Your request has been forwarded to the appropriate officials at National Office to respond.
Please note that over the holiday period, there are three weeks that are not classified as working days. In accordance with Section 2 of the Official Information Act 1982, this period is 25 December 2023 to 15 January 2024 (inclusive). As such, OIA requests received on or after 27 November 2023 may take longer than you might expect. For more information on the latest date you can expect a response, please find the OIA Calculator on the Ombudsman website here: http://www.ombudsman.parliament.nz/agenc....
Ngā manaakitanga,

Official and Parliamentary Information Team | Ministerial and Executive Services
Ministry of Social Development

Our Purpose:
We help New Zealanders to be safe, strong and independent
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū motuhake

-----Original Message-----
From: Amanda Murtagh <[FOI #25194 email]>
Sent: Friday, 15 December 2023 10:18 am
To: OIA_Requests (MSD) <[MSD request email]>
Subject: Official Information request - Utility Provider Payments

Dear Ministry of Social Development,

Under what circumstances, does the MSD accept to pay a utility bill on behalf of a client, and then:

1. Not pay the utility provider via standard operating procedures 2. Hold the funds for 3 weeks.
3. Pay the utility provider via eftpos in store

Yours faithfully,

Amanda Murtagh

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This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry.

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Tçnâ koe Amanda Murtagh,

 

Please find attached the Ministry’s response to your Official Information
Act request.

 

Nâ mâtou noa, nâ

 

Official Information Team   |  Ministerial and Executive Services

Ministry of Social Development

 

Our Purpose:
We help New Zealanders to be safe, strong and independent
Manaaki Tangata, Manaaki Whânau

 

------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Ministry of Social
Development accepts no responsibility for changes made to this message or
attachments after transmission from the Ministry.
-------------------------------