Review, reconsideration and appeal differences
Madhur Ahuja made this Official Information request to New Zealand Qualifications Authority
Response to this request is long overdue. By law New Zealand Qualifications Authority should have responded by now (details and exceptions). The requester can complain to the Ombudsman.
From: Madhur Ahuja
Dear New Zealand Qualifications Authority,
How are reviews, reconsiderations and appeals explained under NZQA policy?
I need detailed and appropriate guidance information from where the distinctions can be fairly understood.
Yours faithfully,
Madhur Ahuja
From: Team Mailbox HelpDesk Call Centre
New Zealand Qualifications Authority
Thank you for your query, we will respond to all general correspondence
within ten working days. If this is not possible we will provide an
interim response within this timeframe.
The NZQA Contact Centre is open 8am – 5pm Monday to Friday (except public
holidays.)
********************************************************************************
This email may contain legally privileged information and is intended only
for the addressee. It is not necessarily the official view or
communication of the New Zealand Qualifications Authority. If you are not
the intended recipient you must not use, disclose, copy or distribute this
email or
information in it. If you have received this email in error, please
contact the sender immediately. NZQA does not accept any liability for
changes made to this email or attachments after sending by NZQA.
All emails have been scanned for viruses and content by MailMarshal.
NZQA reserves the right to monitor all email communications through its
network.
********************************************************************************
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From: Team Mailbox HelpDesk Call Centre
New Zealand Qualifications Authority
Kia ora.
We have a couple team that do reviews, reconsiderations and appeals for different things.
Can you please be more specific in what you are wanting to know about such as:
IQA's or Secondary exams
Milan Hilton-McQueen
Customer Care Representative
New Zealand Qualifications Authority | Mana Tohu Mātauranga o Aotearoa
0800 697 296
[email address]
www.nzqa.govt.nz
125 The Terrace, PO Box 160, Wellington, 6140
-----Original Message-----
From: Madhur Ahuja <[FOI #24873 email]>
Sent: Sunday, November 26, 2023 9:00 AM
To: Team Mailbox HelpDesk Call Centre <[email address]>
Subject: Official Information request - Review, reconsideration and appeal differences
Dear New Zealand Qualifications Authority,
How are reviews, reconsiderations and appeals explained under NZQA policy?
I need detailed and appropriate guidance information from where the distinctions can be fairly understood.
Yours faithfully,
Madhur Ahuja
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********************************************************************************
This email may contain legally privileged information and is intended only for the addressee. It is not necessarily the official view or
communication of the New Zealand Qualifications Authority. If you are not the intended recipient you must not use, disclose, copy or distribute this email or
information in it. If you have received this email in error, please contact the sender immediately. NZQA does not accept any liability for changes made to this email or attachments after sending by NZQA.
All emails have been scanned for viruses and content.
NZQA reserves the right to monitor all email communications through its network.
********************************************************************************
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From: Madhur Ahuja
Dear Team Mailbox HelpDesk Call Centre,
My inquiry is to seek guidance on reviews, reconsiderations and appeals for IQA.
Yours sincerely,
Madhur Ahuja
From: Team Mailbox HelpDesk Call Centre
New Zealand Qualifications Authority
Thank you for your query, we will respond to all general correspondence
within ten working days. If this is not possible we will provide an
interim response within this timeframe.
The NZQA Contact Centre is open 8am – 5pm Monday to Friday (except public
holidays.)
********************************************************************************
This email may contain legally privileged information and is intended only
for the addressee. It is not necessarily the official view or
communication of the New Zealand Qualifications Authority. If you are not
the intended recipient you must not use, disclose, copy or distribute this
email or
information in it. If you have received this email in error, please
contact the sender immediately. NZQA does not accept any liability for
changes made to this email or attachments after sending by NZQA.
All emails have been scanned for viruses and content by MailMarshal.
NZQA reserves the right to monitor all email communications through its
network.
********************************************************************************
hide quoted sections
From: Team Mailbox HelpDesk Call Centre
New Zealand Qualifications Authority
Kia Ora Madhur
Thank you for your query, please follow the link
https://www2.nzqa.govt.nz/international/...
Please let us know if you require further assistance.
Ngā mihi
Olivia Solomons
Customer Care Representative | Kanohi Kaitiaki Kiritaki
Channels team | Te rōpu whai ara
Customer Experience and Analytics | Te Āheinga Tari/ Ngā Tirohanga Rāwaho
New Zealand Qualifications Authority | Mana Tohu Mātauranga o Aotearoa
@
@
@
0800 697 296
[email address]
www.nzqa.govt.nz
125 The Terrace, PO Box 160, Wellington, 6140
-----Original Message-----
From: Madhur Ahuja <[FOI #24873 email]>
Sent: Friday, December 1, 2023 10:21 AM
To: Team Mailbox HelpDesk Call Centre <[email address]>
Subject: RE: Official Information request - Review, reconsideration and appeal differences
Dear Team Mailbox HelpDesk Call Centre,
My inquiry is to seek guidance on reviews, reconsiderations and appeals for IQA.
Yours sincerely,
Madhur Ahuja
-----Original Message-----
Kia ora.
We have a couple team that do reviews, reconsiderations and appeals for different things.
Can you please be more specific in what you are wanting to know about such as:
IQA's or Secondary exams
Milan Hilton-McQueen
Customer Care Representative
New Zealand Qualifications Authority | Mana Tohu Mātauranga o Aotearoa
0800 697 296
[email address]
www.nzqa.govt.nz
125 The Terrace, PO Box 160, Wellington, 6140
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #24873 email]
Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://scanmail.trustwave.com/?c=5051&a...
If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.
-------------------------------------------------------------------
********************************************************************************
This email may contain legally privileged information and is intended only for the addressee. It is not necessarily the official view or
communication of the New Zealand Qualifications Authority. If you are not the intended recipient you must not use, disclose, copy or distribute this email or
information in it. If you have received this email in error, please contact the sender immediately. NZQA does not accept any liability for changes made to this email or attachments after sending by NZQA.
All emails have been scanned for viruses and content.
NZQA reserves the right to monitor all email communications through its network.
********************************************************************************
hide quoted sections
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