Tēnā koutou Oranga Tamariki,

I am requesting copies of the following documents, as I’ve been unable to find a source for them in your web presence.

1. A copy of all current internal Complaints Procedures and Policies
2. A copy of all current internal Investigation Procedures and Policies
3. Any procedures and policies addressing the use of Family Group Conferences for whānau who are not going through court processes and still have custody of their child.

I expect a response within 20 working days, as per the limitations of the Official Information Act. I expect that as all staff should have copies of these that this should not be a challenging request to fulfil.

Ngā mihi nui,
Scout