Printed from https://fyi.org.nz/request/21779-straight-to-residence on April 27, 2024 21:25

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Straight to residence

D.Bali made this Official Information request to Ministry of Business, Innovation & Employment

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From: D.Bali

Dear Ministry of Business, Innovation & Employment,

I am writing this to gather information about my application which I launched on 17th September 2022 through Straight to residence category. I have some queries which are provided below and hopefully you can clear these.

As this scheme was fast track, could you please give me some information why my application is taking so long? I was being asked to provide INZ 1200 on September 28, 2022, and I uploaded documents on 2nd October. After waiting for two months, I called INZ call centre and each time the staff told me my INZ 1200 was sent to Third Party on 25 November 2022. When I asked them what cause this delay to process the INZ 1200 and then I did not receive any answer. Could you please help me in this regard?

Many thanks

Yours faithfully,
D Bali

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From: INZComplaintsandFeedback
Ministry of Business, Innovation & Employment

Dear D Bali,

Thank you for submitting feedback to Immigration New Zealand (INZ)
on 09/02/2023.

We are unable to accept your feedback for investigation because you have
provided insufficient identifying information for us to locate you in
INZ's system.

If you wish to pursue this matter as a complaint, please submit your
feedback again providing further details such as the relevant INZ
application number, INZ client number, passport number and/or date of
birth to help us identify the person. You are able to resubmit your
feedback through INZ's Online Feedback Page:
[1]https://feedback.immigration.govt.nz/ or by email
to: [2][email address].

Alternatively you may wish to contact INZ's Immigration Contact Centre if
you have a general query: [3]https://www.immigration.govt.nz/contact

Please note that this case CFS-45710-K6Z9Y2 has been closed.

If you have any further enquiries please do not hesitate to contact
the Central Feedback Team at [4][email address].

Kind regards

Nicole 
Central Feedback Team
Immigration New Zealand

 

References

Visible links
1. https://feedback.immigration.govt.nz/
2. https://uat-inzcfs.crm6.dynamics.com/too...
3. https://www.immigration.govt.nz/contact
https://www.immigration.govt.nz/contact
4. https://uat-inzcfs.crm6.dynamics.com/too...

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