Failure to answer OIA
Amanda Murtagh made this Official Information request to Ministry of Social Development
The request was partially successful.
      From: Amanda Murtagh
      
    
    Dear Ministry of Social Development,
Please provide supporting information regarding decisions made regarding my OIA dated 7 September 2021.
How did the Official and Parliamentary Information team assessing the OIA which arrived at the decision that the best approach would be a personal phone call and not a formal response?
Who at the Ministry authorised this decision?
Why was the decision made not to answer the questions under the OIA act?
Was Ministerial Services involved in the decision?
Please provide a copy of all Internal MSD correspondence regarding this matter.
Yours faithfully,
Amanda Murtagh
        From: OIA_Requests (MSD)
        Ministry of Social Development
      
    
    Tēnā koe Amanda Murtagh,
 
Thank you for your email received 11 October 2021, under the Official
 Information Act 1982. Your request has been forwarded to the appropriate
 officials at National Office to respond. 
 
The Ministry is focussing its resources on supporting New Zealanders
 through COVID-19 by administering welfare support during this
 unprecedented time.  Resources within our business units, where
 information for OIA requests is drawn from, is limited or unavailable. 
 Staff have been redeployed to assist the frontline with the processing of
 welfare payments. As such, there may be a delay in you receiving a
 response from the Ministry.
 
Thank you for your patience and understanding during this time. 
 
Ngā manaakitanga,
 
Official and Parliamentary Information Team | Ministerial and Executive
 Services
Ministry of Social Development
 
Our Purpose:
 We help New Zealanders to help themselves to be safe, strong and
 independent
 Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū
 motuhake
 
 
 
show quoted sections
        From: OIA_Requests (MSD)
        Ministry of Social Development
      
    
    Tçnâ koe Amanda
On 11 October 2021, you emailed the Ministry requesting, under the
 Official Information Act 1982, the following information:
 1. How did the Official and Parliamentary Information team assessing the
 OIA which arrived at the decision that the best approach would be a
 personal phone call and not a formal response?
 
 2. Who at the Ministry authorised this decision?
 
 3. Why was the decision made not to answer the questions under the OIA
 act?
 
 4. Was Ministerial Services involved in the decision?
 
 5. Please provide a copy of all Internal MSD correspondence regarding
 this matter.
This letter is to advise you that the Ministry has received your request,
 however requires more time to respond to this request. In accordance with
 section 15(1) and 15A of the Official Information Act, the Ministry’s
 decision will be with you no later than 10 December 2021.
The reason for the extension is that consultations necessary to make a
 decision on the request are such that a proper response to the request
 cannot reasonably be made within the original time limit.
You have the right to seek an investigation and review by the Ombudsman of
 this decision. Information about how to make a complaint is available at
 [1]www.ombudsman.parliament.nz or 0800 802 602.
If you wish to discuss any aspect of your request with us, including this
 decision, please feel free to contact [2][MSD request email]
I will respond to you sooner if I am able to.
Ngâ mihi nui
Official and Parliamentary Information team | Ministerial and Executive
 Services
Ministry of Social Development
 
Our Purpose:
 We help New Zealanders to be safe, strong and independent.
 Manaaki Tangata, Manaaki Whânau.
 
 
 
show quoted sections
        From: OIA_Requests (MSD)
        Ministry of Social Development
      
    
    Tçnâ koe Amanda Murtagh
 
Please find attached the Ministry’s response to your Official Information
 Act request.
 
Nâ mâtou noa, nâ
 
Official and Parliamentary Information team   |  Ministerial and
 Executive Services
Ministry of Social Development
 
Our Purpose:
 We help New Zealanders to be safe, strong and independent.
 Manaaki Tangata, Manaaki Whânau.
 
 
------------------------------- This email and any attachments may contain
 information that is confidential and subject to legal privilege. If you
 are not the intended recipient, any use, dissemination, distribution or
 duplication of this email and attachments is prohibited. If you have
 received this email in error please notify the author immediately and
 erase all copies of the email and attachments. The Ministry of Social
 Development accepts no responsibility for changes made to this message or
 attachments after transmission from the Ministry.
 -------------------------------
Things to do with this request
- Add an annotation (to help the requester or others)
 - Download a zip file of all correspondence (note: this contains the same information already available above).
 

