Failure to answer OIA

Amanda Murtagh made this Official Information request to Ministry of Social Development

Currently waiting for a response from Ministry of Social Development, they must respond promptly and normally no later than (details and exceptions).

From: Amanda Murtagh

Dear Ministry of Social Development,

Please provide supporting information regarding decisions made regarding my OIA dated 7 September 2021.

How did the Official and Parliamentary Information team assessing the OIA which arrived at the decision that the best approach would be a personal phone call and not a formal response?

Who at the Ministry authorised this decision?

Why was the decision made not to answer the questions under the OIA act?

Was Ministerial Services involved in the decision?

Please provide a copy of all Internal MSD correspondence regarding this matter.

Yours faithfully,

Amanda Murtagh

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From: OIA_Requests (MSD)
Ministry of Social Development

Tēnā koe Amanda Murtagh,


Thank you for your email received 11 October 2021, under the Official
Information Act 1982. Your request has been forwarded to the appropriate
officials at National Office to respond. 


The Ministry is focussing its resources on supporting New Zealanders
through COVID-19 by administering welfare support during this
unprecedented time.  Resources within our business units, where
information for OIA requests is drawn from, is limited or unavailable. 
Staff have been redeployed to assist the frontline with the processing of
welfare payments. As such, there may be a delay in you receiving a
response from the Ministry.


Thank you for your patience and understanding during this time. 


Ngā manaakitanga,


Official and Parliamentary Information Team | Ministerial and Executive

Ministry of Social Development


Our Purpose:
We help New Zealanders to help themselves to be safe, strong and
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū




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