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Citizenship Processing Times

Raj Reddy made this Official Information request to Department of Internal Affairs

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From: Raj Reddy

Dear Department of Internal Affairs,

Firstly thanks for working through this hard times, advance apologies for asking too many questions.

Can I please request answers from department of internal affairs to below questions?

1. Do we have any right to know why the processing time is getting extended?

5 to 7 months
7 to 9 months
9 to 14 months
?

2. Applications submitted in early Nov 2021 through direct appointment were completed in 3months where as applications submitted at same time through online are still waiting for case officer to be allocated? Is this true?

3. There is no set processing time for citizenship applications to be allocated to case officer, is this true?

4. Does constitution allow us, do we have right know the exact time frame for processing citizenship applications?

5. Please advise if applications submitted till end of September 2021 are now completed?

6. When are you anticipating to finish applications submitted end of nov 2021?

7. Please advise measures department of internal affairs is taking to speed up citizenship processing times?

8. Why can’t department of citizenship provide live updates on real me login of applicant with real time application status?

9. Why can’t department communicate with applicant when time frame changes?
Example: 5 to 7 months changed to 9 to 14 months?

10. Last one.

Kindly pass my appreciation/thanks to all call centre staff who take calls to provide status and staff who responds to emails. Really appreciate your guys for the hard work, I pray that situation will get better soon and your work load reduces.

Yours faithfully,
Raj Reddy.

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From: Raj Reddy

Dear Department of Internal Affairs,

Sorry just a correction to my 2nd question

Early Nov 2020 is correct not 2021

2. Applications submitted in early Nov 2021 through direct appointment were completed in 3months where as applications submitted at same time through online are still waiting for case officer to be allocated? Is this true?

Yours faithfully,

Raj Reddy

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From: OIA
Department of Internal Affairs

Tçnâ koe Raj,

Thank you for your OIA request to the Department of Internal Affairs (included with this email)

The Department will provide its response to your request as soon as practicable and within twenty working days.  The 20th working day is 06 September 2021

Please note that in cases where the Department’s response provides information that is identified to be of general public interest, the response may also be published on the Department of Internal Affairs website.  If the Department publishes its response to your OIA request, all personal information, including your name and contact details, will be removed.

Nâku noa, nâ

Michelle Reed (she/her)  
Kaitohutohu Ârahi, te Ture Pârongo Ôkawa | Lead Advisor Official Correspondence 
Te Urûngi | Organisational Strategy & Performance
Level 6, 45 Pipitea St | PO Box 805, Wellington 6140, New Zealand |  www.dia.govt.nz

-----Original Message-----
From: Raj Reddy <[FYI request #16364 email]>
Sent: Monday, 9 August 2021 11:02 PM
To: OIA <[email address]>
Subject: Official Information request - Citizenship Processing Times

Dear Department of Internal Affairs,

Firstly thanks for working through this hard times, advance apologies for asking too many questions.

Can I please request answers from department of internal affairs to below questions?

1. Do we have any right to know why the processing time is getting extended?

5 to 7 months
7 to 9 months
9 to 14 months
?

2. Applications submitted in early Nov 2021 through direct appointment were completed in 3months where as applications submitted at same time through online are still waiting for case officer to be allocated? Is this true?

3. There is no set processing time for citizenship applications to be allocated to case officer, is this true?

4. Does constitution allow us, do we have right know the exact time frame for processing citizenship applications?

5. Please advise if applications submitted till end of September 2021 are now completed?

6. When are you anticipating to finish applications submitted end of nov 2021?

7. Please advise measures department of internal affairs is taking to speed up citizenship processing times?

8. Why can’t department of citizenship provide live updates on real me login of applicant with real time application status?

9. Why can’t department communicate with applicant when time frame changes?
Example: 5 to 7 months changed to 9 to 14 months?

10. Last one.

Kindly pass my appreciation/thanks to all call centre staff who take calls to provide status and staff who responds to emails. Really appreciate your guys for the hard work, I pray that situation will get better soon and your work load reduces.

Yours faithfully,
Raj Reddy.

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From: SDO Official Correspondence
Department of Internal Affairs

Attachment image001.png
86K Download

Attachment Interim response to Raj Reddy OIA 2122 0127.pdf
176K Download View as HTML

 

 

Kia ora Raj

 

Please find attached the response to your Official Information Act
request.

 

Ngā mihi

 

Alysha Stevenson | Advisor Official Correspondence

SDO Branch Development and Support Te Waka Aukaha   

The Department of Internal Affairs Te Tari Taiwhenua   
7 Waterloo Quay | PO Box 805, Wellington 6143|  [1]www.dia.govt.nz  

[2]Logo-test

 

 

 

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From: Raj Reddy

Dear SDO Official Correspondence,

Another Correction for Question 2,5,6:

Year is 2020 not 2021

Yours sincerely,

Raj Reddy.

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From: Raj Reddy

Dear SDO Official Correspondence,

Hi interim response from Department of Internal affairs said that information will be provided no later than 30th Sep 2021, Kindly provide requested information at the earliest possible.

Yours sincerely,

Raj Reddy

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From: Raj Reddy

Dear SDO Official Correspondence,

I have withdrawn my request as department never provided requested Information even after long over due.

Yours sincerely,

Raj Reddy

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From: SDO Official Correspondence
Department of Internal Affairs

Kia ora Raj

Thank you for your email.

Please be assured that your request had not been forgotten and was still in the process of being prepared. I would, however, like to apologise that it was not communicated to you earlier that our final response to you was taking longer than anticipated.

As you have withdrawn your request, preparation of the response has now ceased and the request closed off in our system.

Should you wish to obtain this information in future, please do not hesitate to contact us and it will be treated as a new request.

Ngā mihi

Alysha Stevenson | Advisor Official Correspondence
SDO Branch Development and Support Te Waka Aukaha   
The Department of Internal Affairs Te Tari Taiwhenua   
7 Waterloo Quay | PO Box 805, Wellington 6143|  www.dia.govt.nz  

-----Original Message-----
From: Raj Reddy <[FOI #16364 email]>
Sent: Saturday, 16 October 2021 12:03 PM
To: SDO Official Correspondence <[email address]>
Subject: Re: Raj Reddy OIA response 2122 0127

[You don't often get email from [FOI #16364 email]. Learn why this is important at http://aka.ms/LearnAboutSenderIdentifica...

Dear SDO Official Correspondence,

I have withdrawn my request as department never provided requested Information even after long over due.

Yours sincerely,

Raj Reddy

-----Original Message-----

Kia ora Raj

Please find attached the response to your Official Information Act request.

Ngā mihi

Alysha Stevenson | Advisor Official Correspondence

SDO Branch Development and Support Te Waka Aukaha

The Department of Internal Affairs Te Tari Taiwhenua
7 Waterloo Quay | PO Box 805, Wellington 6143| [1]https://aus01.safelinks.protection.outlo...

[2]Logo-test

References

Visible links
1. https://aus01.safelinks.protection.outlo...

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #16364 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://aus01.safelinks.protection.outlo...

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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