Bank of China
Helen Hardly made this Official Information request to David Clark
This request has an unknown status. We're waiting for Helen Hardly to read recent responses and update the status.
From: Helen Hardly
Dear David Clark,
Under the OIA, may I request if you have been briefed about the following news
https://www.nzherald.co.nz/business/reve...
As per the news, Bank of china is the worse bank in responding consumer complaints, as the Minister in charge of consumer affairs, have you issue any directions to the officials to do anything about Bank of China’s conduct? Do you or your office had any communications with the relevant departments to discuss this issues related to Bank of China’s performance toward consumer complaints?
If you haven’t done anything, may I kindly ask you to look in to this matter? I don’t think Bank of China’s performance toward consumer compliant is right. Thank you
Yours faithfully,
Helen Hardly
From: Hon Dr David Clark
Thank you for contacting the office of Hon Dr David Clark – MP for
Dunedin, Minister of Commerce and Consumer Affairs, Minister for the
Digital Economy and Communications, Minister for State Owned Enterprises,
Minister of Statistics and Minister Responsible for the Earthquake
Commission. We have received your email, and it is now being processed by
this office.
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From: Hon Dr David Clark
Dear Helen,
Thank you for your email of 4 April 2021 in which you submitted an
Official Information Act request as follows:
“Under the OIA, may I request if you have been briefed about the following
news
https://www.nzherald.co.nz/business/reve...
As per the news, Bank of china is the worse bank in responding consumer
complaints, as the Minister in charge of consumer affairs, have you issue
any directions to the officials to do anything about Bank of China’s
conduct? Do you or your office had any communications with the relevant
departments to discuss this issues related to Bank of China’s performance
toward consumer complaints?
If you haven’t done anything, may I kindly ask you to look in to this
matter? I don’t think Bank of China’s performance toward consumer
compliant is right.”
Minister Clark is considering your request in accordance with the Act, and
you can expect a response by Tuesday 4 May 2021.
Kind regards,
Vivien
[1]cid:image001.jpg@01D433B3.8E157340 Office of Hon
Dr David Clark
Minister of
Commerce and
Consumer
Affairs
Minister for
the Digital
Economy and
Communications
Minister for
State Owned
Enterprises
Minister of
Statistics
Minister
Responsible
for the
Earthquake
Commission
-----Original Message-----
From: Helen Hardly [mailto:[FOI #15069 email]]
Sent: Sunday, 4 April 2021 3:31 PM
To: D Clark (MIN) <[email address]>
Subject: Official Information request - Bank of China
Dear David Clark,
Under the OIA, may I request if you have been briefed about the following
news
[2]https://www.nzherald.co.nz/business/reve...
As per the news, Bank of china is the worse bank in responding consumer
complaints, as the Minister in charge of consumer affairs, have you issue
any directions to the officials to do anything about Bank of China’s
conduct? Do you or your office had any communications with the relevant
departments to discuss this issues related to Bank of China’s performance
toward consumer complaints?
If you haven’t done anything, may I kindly ask you to look in to this
matter? I don’t think Bank of China’s performance toward consumer
compliant is right. Thank you
Yours faithfully,
Helen Hardly
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References
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2. https://www.nzherald.co.nz/business/reve...
3. mailto:[FOI #15069 email]
4. mailto:[David Clark request email]
5. https://fyi.org.nz/change_request/new?bo...
6. https://fyi.org.nz/help/officers
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From: Hon Dr David Clark
Dear Helen,
Please find attached a response letter from Hon Dr David Clark.
Kind regards,
Ida
[1]cid:image001.jpg@01D433B3.8E157340 Office of Hon
Dr David Clark
Minister of
Commerce and
Consumer
Affairs
Minister for
the Digital
Economy and
Communications
Minister for
State Owned
Enterprises
Minister of
Statistics
Minister
Responsible
for the
Earthquake
Commission
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