We don't know whether the most recent response to this request contains information or not – if you are Helen Hardly please sign in and let everyone know.

Bank of China

Helen Hardly made this Official Information request to David Clark

This request has an unknown status. We're waiting for Helen Hardly to read recent responses and update the status.

From: Helen Hardly

Dear David Clark,

Under the OIA, may I request if you have been briefed about the following news

https://www.nzherald.co.nz/business/reve...

As per the news, Bank of china is the worse bank in responding consumer complaints, as the Minister in charge of consumer affairs, have you issue any directions to the officials to do anything about Bank of China’s conduct? Do you or your office had any communications with the relevant departments to discuss this issues related to Bank of China’s performance toward consumer complaints?

If you haven’t done anything, may I kindly ask you to look in to this matter? I don’t think Bank of China’s performance toward consumer compliant is right. Thank you

Yours faithfully,

Helen Hardly

Link to this

From: Hon Dr David Clark

Thank you for contacting the office of Hon Dr David Clark – MP for
Dunedin, Minister of Commerce and Consumer Affairs, Minister for the
Digital Economy and Communications, Minister for State Owned Enterprises,
Minister of Statistics and Minister Responsible for the Earthquake
Commission.  We have received your email, and it is now being processed by
this office.

 

Invitations, Events & Meeting Requests

Invitations to events, and requests to meet with the Minister will be
processed as soon as possible.

 

Correspondence

We consider all correspondence to be important, however due to the large
amounts we receive, it may take longer for our office to respond to. We
appreciate your patience and understanding as we respond to your email.

Transferring correspondence

If your email enquiry falls outside of Minister Clark's portfolio
responsibilities, we may transfer it to the appropriate Ministerial
office.

For media enquiries

Please contact [email address].

I appreciate your patience at this time and will get back to you as soon
as I can.  Thank you for taking the time to write.

 

 

--------------------------------------------------------------------------

Link to this

From: Hon Dr David Clark


Attachment image001.jpg
1K Download


Dear Helen,

 

Thank you for your email of 4 April 2021 in which you submitted an
Official Information Act request as follows:

 

 

“Under the OIA, may I request if you have been briefed about the following
news

 

https://www.nzherald.co.nz/business/reve...

 

As per the news, Bank of china is the worse bank in responding consumer
complaints, as the Minister in charge of consumer affairs, have you issue
any directions to the officials to do anything about Bank of China’s
conduct? Do you or your office had any communications with the relevant
departments to discuss this issues related to Bank of China’s performance
toward consumer complaints?

 

If you haven’t done anything, may I kindly ask you to look in to this
matter? I don’t think Bank of China’s performance toward consumer
compliant is right.”

 

 

Minister Clark is considering your request in accordance with the Act, and
you can expect a response by Tuesday 4 May 2021.

 

Kind regards,

Vivien

 

[1]cid:image001.jpg@01D433B3.8E157340 Office of Hon
Dr David Clark

Minister of
Commerce and
Consumer
Affairs

Minister for
the Digital
Economy and
Communications

Minister for
State Owned
Enterprises

Minister of
Statistics

Minister
Responsible
for the
Earthquake
Commission

 

 

 

 

show quoted sections

Link to this

From: Hon Dr David Clark


Attachment image001.jpg
1K Download

Attachment Letter to Helen Hardly.pdf
190K Download View as HTML


Dear Helen,

 

Please find attached a response letter from Hon Dr David Clark.

 

Kind regards,

Ida

 

[1]cid:image001.jpg@01D433B3.8E157340 Office of Hon
Dr David Clark

Minister of
Commerce and
Consumer
Affairs

Minister for
the Digital
Economy and
Communications

Minister for
State Owned
Enterprises

Minister of
Statistics

Minister
Responsible
for the
Earthquake
Commission

 

 

--------------------------------------------------------------------------

References

Visible links

Link to this

We don't know whether the most recent response to this request contains information or not – if you are Helen Hardly please sign in and let everyone know.

Things to do with this request

Anyone:
David Clark only: