Kia ora 

 

Thank you for your email. The Ministry of Health is closed from Wednesday
23 December 2020 to Monday 11 January 2021. We will respond to your email
when the Ministry reopens. Thank you for your patience. 

 

Emergency services and health information 

o if you are in an emergency situation, please dial 111  
o if you require health advice or information, please call the
general Healthline number free 24/7 on 0800 611 116.  

  

COVID-19 information  

o for information on COVID-19, including the latest updates, please go
to [1]covid19.govt.nz  
o for information on managed isolation, including exemptions from
managed isolation, please go to [2]miq.govt.nz  
o if you have symptoms consistent with COVID-19, please
contact Healthline on 0800 358 5453 for advice about getting tested
(if you are on holiday, do not wait until you return home to get
tested) 

  

Mental health helplines  

If you require [3]mental health assistance please contact one of the
following free national helplines:  

o 1737: free text 24/7. Trained counsellors can offer support for
addiction issues, as well as advice on mental health  
o the National Depression Helpline: free call 24/7 on 0800 111 757, text
4202, or online at [4]depression.org.nz  
o Lifeline: free call 24/7 on 0800 543 354  
o Samaritans: free call on 0800 726 666. Confidential, non-religious,
and non-judgmental support 

  

Ngā mihi 

 

OIA Services
Government Services
Office of the Director-General
Ministry of Health
E: [5][email address]
 

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